FASTCarhire Customer reviews



Mr Yun Chi wai

Positive Experiences

All good

Supplier service at Bangkok Airport BKK Suvarnabhumi by Hertz Thailand

Very good

Quality of rental car provided

Very good

Overall Score

  Excellent Service

Hired a City/Vios 1.5L in Thailand

Rating: 5 out of 5 based on 556 ratings.


Mr Dirk Rabau

Website Performance

The website does what it needs. It is not so fancy as other sites, but the result is important.

Positive Experiences

Prices are correct and often lower than the competition.

Supplier service at Bangkok Airport BKK Suvarnabhumi by Hertz Thailand

Good service. Clean car.

Quality of rental car provided

The car make model was not what I actually would have preferred, but within the range.

Overall Score

  Above Average

Hired a Civic/Altis 1.8L in Thailand

Rating: 4 out of 5 based on 556 ratings.


Mr MARK Roberts

Website Performance

Excellent choice of vehicles produced very quickly

Positive Experiences

Quick replies to correspondence

Supplier service at Bangkok Airport BKK Suvarnabhumi by Budget

Friendly staff

Quality of rental car provided

Almost new

Overall Score

  Excellent Service

Hired a Toyota Vigo Single Cab 2.5L in Thailand

Rating: 5 out of 5 based on 556 ratings.


Mr MARK Roberts

Website Performance

Impressive

Positive Experiences

Fast response to queries

Supplier service at Bangkok Airport BKK Suvarnabhumi by Budget

Staff speak good English, efficient

Quality of rental car provided

Excellent

Overall Score

  Excellent Service

Hired a Toyota Vigo Pickup in Thailand

Rating: 5 out of 5 based on 556 ratings.


Mr MARK Roberts

Website Performance

Excellent

Positive Experiences

Very pleased with service provided

Supplier service at Pattaya delivery service by Budget

On time, friendly

Quality of rental car provided

Clean, excellent condition

Overall Score

  Excellent Service

Hired a Toyota Vigo Pickup in Thailand

Rating: 5 out of 5 based on 556 ratings.


Mr Scollick Geoffrey

Supplier service at by CarTrawler

efficient service

Overall Score

  Excellent Service

Rating: 5 out of 5 based on 556 ratings.


Mr Kanat Nugmanov

Website Performance

Informative

Positive Experiences

Good prices

Supplier service at Bangkok Airport BKK Suvarnabhumi by Hertz Thailand

Pleasant staff, good service

Quality of rental car provided

New car, exellent quality

Overall Score

  Excellent Service

Hired a Toyota Yaris in Thailand

Rating: 5 out of 5 based on 556 ratings.


Mr stephen Roberts

Positive Experiences

Good, see You can see my review at: http://www.reviewcentre.com/Car-Hire/FASTCarhire-www-fastcarhire-co-uk-review_5841369, I gave FASTCarhire www.fastcarhire.co.uk 4 out of 5.

Quality of rental car provided

excellent

Overall Score

  Excellent Service

Hired a Honda Jazz in Thailand

Rating: 5 out of 5 based on 556 ratings.


Mr Walter Claes

Website Performance

Not the best :) A bit confusing. Why can't I respond to your mails directly, instead of having always to go trhough your website.

Positive Experiences

Very good service. The lowest prices.

Supplier service at Bangkok delivery service by Hertz Thailand

Very good. Nice cars. No hassle when returnig the vehicle.

Quality of rental car provided

Very good. Clean.

Overall Score

  Excellent Service

Hired a Fortuner/Isuzu MU in Thailand

Rating: 5 out of 5 based on 556 ratings.


Mr Keser Marko

Website Performance

not so mobile friendly - page layout gets wrong and drop-down menus don't work

Positive Experiences

good prices

Supplier service at by CarTrawler

Baby seat incredibly expensive - like 27 EUR per day, without upper limit.

Quality of rental car provided

The car was very comfortable (Opel Insignia Automatic), but it had many scratches and bumps (it was basically a new car, 2016). So, it took us a while to verify all the damages. Well, at least everything was already marked on the contract. Return service went smoothly.

Overall Score

  Above Average

Rating: 4 out of 5 based on 556 ratings.


Mr Robert Armbrust

Website Performance

WEB site is functional and easy to use, but not overly enhanced

Positive Experiences

Always receive clear responses

Supplier service at Hua Hin Downtown by Budget

Efficient and reliable service which has resulted in us coming back to Budget Car Hua Hin for the last 10 years.

Quality of rental car provided

Very good, nearly brand new car

Overall Score

  Excellent Service

Hired a CRV/Pajero/Fortuner 4WD in Thailand

Rating: 5 out of 5 based on 556 ratings.


Mr Ahm Hugo

Positive Experiences

Average

Quality of rental car provided

Old, worn and NOT the one we had booked.

Overall Score

  Average

Rating: 3 out of 5 based on 556 ratings.


Mr MARK Roberts

Website Performance

Excellent - fast, producing plenty of options

Positive Experiences

Pleasing

Supplier service at Bangkok Airport BKK Suvarnabhumi by Budget

Very good service

Quality of rental car provided

Really good condition

Overall Score

  Excellent Service

Hired a Toyota Vigo Pickup in Thailand

Rating: 5 out of 5 based on 556 ratings.


Mr MARK Roberts

Website Performance

Excellent

Positive Experiences

Impressed once again with company

Supplier service at Pattaya delivery service by Budget

Very helpful

Quality of rental car provided

Really good condition

Overall Score

  Excellent Service

Hired a Toyota Vigo Pickup in Thailand

Rating: 5 out of 5 based on 556 ratings.


Mr Chin Hung Tsang

Website Performance

fast good website

Positive Experiences

fast replies, polite, new car

Supplier service at Phuket Airport by National Zero Excess

polite staff, efficient

Quality of rental car provided

clean, new, ordered almera, give toyota vios

Overall Score

  Above Average

Hired a Nissan Almeria in Thailand

Rating: 4 out of 5 based on 556 ratings.


Mr Alexey Sharonov

Positive Experiences

Best prices, fast booking, easy searching

Supplier service at Phuket Airport by National

Very pleasant stuff, quick service

Quality of rental car provided

Excellent. Clean and tidy

Overall Score

  Excellent Service

Hired a Toyota Vios in Thailand

Rating: 5 out of 5 based on 556 ratings.


Mr charles Fenner

Positive Experiences

Excellent

Supplier service at Bangkok Airport BKK Suvarnabhumi by Budget

Great service from staff

Quality of rental car provided

Excellent

Overall Score

  Excellent Service

Hired a Toyota Vigo Pickup in Thailand

Rating: 5 out of 5 based on 556 ratings.


Mr Nigel Bawden

Website Performance

Quite Slow

Supplier service at Bangkok delivery service by Budget

Very good service. Efficient, polite and on time.

Quality of rental car provided

Brand new car.

Overall Score

  Excellent Service

Hired a Fortuner 2WD in Thailand

Rating: 5 out of 5 based on 556 ratings.


Mr Konstantin Zasorin

Overall Score

  Excellent Service

Hired a Toyota Camry in Thailand

Rating: 5 out of 5 based on 556 ratings.


Mr Del Poeta Maurizio

Supplier service at by CarTrawler

Pleasant staff

Overall Score

  Excellent Service

Rating: 5 out of 5 based on 556 ratings.


Mr Christopher Hatt

Website Performance

Pretty good..

Positive Experiences

Best prices.. always good

Supplier service at Bangkok Airport DMK Don Mueang by Budget

Always good & polite

Quality of rental car provided

Brand new pick-up this time! :)

Overall Score

  Excellent Service

Hired a Toyota Vigo Pickup in Thailand

Rating: 5 out of 5 based on 556 ratings.


Mr ray Leung

Website Performance

Fast,easy to use,better has type in option, rather than rolling down to look for the country

Positive Experiences

Fast replies

Supplier service at Kuala Lumpur Delivery Service by Hawk - Mainland

Experienced staff, nice persons, good English. Reliable.

Quality of rental car provided

Ordered honda city, but came a toyota vios, not big issue. They may just collected the car and send to me, it is 5/8 full tank. Pretty new car, 35000km.

Overall Score

  Above Average

Hired a City/Vios/Almera/Mazda 2 in Malaysia

Rating: 4 out of 5 based on 556 ratings.


Mr Wong Man Kit

Website Performance

Fast and user friendly

Quality of rental car provided

Brand new

Overall Score

  Above Average

Rating: 4 out of 5 based on 556 ratings.


Mr Alexey Grishin

Website Performance

very nice

Positive Experiences

good price

Supplier service at Phuket Airport by Sixt Thailand

good service

Quality of rental car provided

Clean, but i came too late and got pickup without cover rear

Overall Score

  Excellent Service

Hired a Vigo Double Cab 4WD in Thailand

Rating: 5 out of 5 based on 556 ratings.


Mr Christopher Hatt

Website Performance

Good, works well generally, once used to it..

Positive Experiences

Very good..

Supplier service at Chiang Mai delivery service by Hertz Thailand

Problem with delivery as we'd changed day, had to make a few calls, e-mail them voucher, but corrected quickly once done..

Quality of rental car provided

Decent

Overall Score

  Above Average

Hired a Honda Jazz in Thailand

Rating: 4 out of 5 based on 556 ratings.


Mr Vincent Spruijt

Website Performance

Excellent, fast & intuitive

Positive Experiences

Excellent

Supplier service at Chiang Mai Airport by Budget

Fine (but certainly not extraordinary)

Quality of rental car provided

Fine; what we didn't like was that fact that the car had very dark film including the front windscreen and front side windows. While first driving at night we thought something was wrong with the head lights but it turned out that it was the dark film that pretty much obstructed a clear vision at night! Car looked a bit 'tired' as well but was technically absolutely ok.

Overall Score

  Above Average

Hired a Toyota Vigo Double Cab 4WD in Thailand

Rating: 4 out of 5 based on 556 ratings.


Mr MARK Roberts

Website Performance

Excellent website which produces results very quickly

Positive Experiences

Good prices & communication

Supplier service at Bangkok Airport BKK Suvarnabhumi by Budget

Excellent at airport

Quality of rental car provided

Modern & clean

Overall Score

  Excellent Service

Hired a Toyota Vigo Pickup in Thailand

Rating: 5 out of 5 based on 556 ratings.


Mr MARK Roberts

Website Performance

Very fast results produced

Positive Experiences

Excellent, reliable company

Supplier service at Pattaya delivery service by Budget

On time with car

Quality of rental car provided

Good condition

Overall Score

  Excellent Service

Hired a Toyota Vigo Pickup in Thailand

Rating: 5 out of 5 based on 556 ratings.


Mr Louis Aarts

Website Performance

Fast Booking

Positive Experiences

Good, quick response

Overall Score

  Above Average

Hired a Toyota Commuter in Thailand

Rating: 4 out of 5 based on 556 ratings.


Mr Michael Leslie

Positive Experiences

Had a panic at airport trying to remember which company I chose. Luckily found the right one. Feel that if you book through FastCarhire you are given an older, tatty car. Perhaps the better cars are given to people who book direct with car hire companies.

Quality of rental car provided

Cigarette burn/hole in passenger seat, high mileage, scratched/stained paintwork, weren't given model booked, thought we were getting a Ford, given an old Chrysler

Overall Score

  Average

Hired a Ford Fusion or similar in Usa

Rating: 3 out of 5 based on 556 ratings.


Mr Vincent Spruijt

Website Performance

Excellent; easy and quite intuitive

Positive Experiences

Very good indeed!

Supplier service at Krabi Airport by Budget

As often pretty average due to the lack of good English communication skills. This dramatically imporved when my Thai wife stepped in. After this the service was very good and we managed to get some useful tips.

Quality of rental car provided

Excellent. Recent model; pretty new and free off any significant damage

Overall Score

  Excellent Service

Hired a Toyota Vigo Double Cab 4WD in Thailand

Rating: 5 out of 5 based on 556 ratings.


Mr FRANCIS Vertannes

Website Performance

Fastcarhire website, talk about ease of use, has to be the most user-friendly site that I have used.

Positive Experiences

excellent. The service is impeccable, from choosing the vehicle, right the way thru to booking and deposit payment. The deposit, of course, is fully refundable

Supplier service at Ubon Ratchathani Airport by Hertz Thailand

All communication with hertz and fastcarhire was brilliant. On arrival at Ubon airport, it was easy to find the desk, a quick, less than 5 minute process and I was in the car of my choice.

Quality of rental car provided

The vehicle was a few months old, but was well kept and very clean.

Overall Score

  Excellent Service

Hired a Honda Jazz in Thailand

Rating: 5 out of 5 based on 556 ratings.


Mr Peare J D Trevor

Website Performance

Website is clear and easy to navigate - we have hired cars through the web site for North America, New Zealand as well as the UK with no difficulty over the years.

Positive Experiences

The whole process is very straightforward and clear. We know from friends that we get good prices and offer compared to direct rentals.

Supplier service at by CarTrawler

Our hire was with Firefly. Nobody from FireFly was present when we arrived, but the Hertz staff looked after us well. Return of car was particularly good and efficient - we were rushing for a flight and the shuttle bus waited for us to bring us back to the airport. Very good service indeed.

Quality of rental car provided

Car was exactly as expected and in perfect order.

Overall Score

  Excellent Service

Rating: 5 out of 5 based on 556 ratings.


Mr MARK Roberts

Website Performance

Very fast results provided

Positive Experiences

Prompt replies to booking enquiries

Supplier service at Pattaya delivery service by Budget

Excellent service, pleasant and efficient.

Quality of rental car provided

Good condition

Overall Score

  Excellent Service

Hired a Toyota Vigo Pickup in Thailand

Rating: 5 out of 5 based on 556 ratings.


Mr Graham Kane

Website Performance

Ok a bit confusing

Positive Experiences

Good however keep missing the Zero excess of

Supplier service at Phuket Airport by Hertz Thailand

OK nothing to complain about

Quality of rental car provided

Good, clean, modern

Overall Score

  Above Average

Hired a Honda City/Toyota Vios in Thailand

Rating: 4 out of 5 based on 556 ratings.


Mr Graham Kane

Website Performance

OK Paying can be a problem at times

Positive Experiences

Good. Prices are generally better than the rest

Supplier service at Bangkok delivery service by Hertz Thailand

Delivery service is excellent

Quality of rental car provided

good car spotless

Overall Score

  Excellent Service

Hired a Honda City/Toyota Vios in Thailand

Rating: 5 out of 5 based on 556 ratings.


Mr MARK Roberts

Website Performance

Very fast results provided

Positive Experiences

Very pleased, efficient as usual.

Supplier service at Bangkok Airport BKK Suvarnabhumi by Budget

Excellent

Quality of rental car provided

Modern, good condtion

Overall Score

  Excellent Service

Hired a Toyota Vigo Pickup in Thailand

Rating: 5 out of 5 based on 556 ratings.


Mr Geoffrey Scollick

Website Performance

Very good

Positive Experiences

As normal, everything worked well

Supplier service at Hua Hin Downtown by Budget

As before, very good

Quality of rental car provided

Good, clean and as ordered

Overall Score

  Above Average

Hired a Toyota Vigo Pickup in Thailand

Rating: 4 out of 5 based on 556 ratings.


Mr Burke Thomas

Positive Experiences

Efficient process, good prices

Supplier service at by CarTrawler

The Budget were pleasant staff who understood our needs

Quality of rental car provided

Fantastic, modern, clean

Overall Score

  Excellent Service

Rating: 5 out of 5 based on 556 ratings.


Mr Medlock Ryan

Website Performance

Extremely simple and easy to use, very slick!

Positive Experiences

I've used FASTCarHire for bookings in the States and in Spain now and have had great experiences both times. The website is very easy to use from selecting your car through to selecting the different options and payment. The after sale service is very slick - you receive in-depth collection details in the car hire voucher. My last trip was to Malaga where we picked up the car at the airport before heading up to Sierra Nevada ski resort. We were travelling with our 16 month son and had a lot of equipment! We were greeted outside the terminal and taken in the shuttle bus to the car hire depot - less than 5 minutes away. All of our equipment was loaded and unloaded super efficiently. I had originally booked an estate car but when the staff saw the amount of luggage we had, we were given a free upgrade to a 9 seater! The whole experience couldn't have been any better with exceptional service from booking on the website to finally dropping the vehicle off at the end of the holiday. Wi

Supplier service at by CarTrawler

Again, really good service throughout from Centauro. Staff extremely pleasant and helpful.

Quality of rental car provided

Received a free upgrade and car was in extremely good condition.

Overall Score

  Excellent Service

Rating: 5 out of 5 based on 556 ratings.


Mr Jeroen Corts

Positive Experiences

Excellent

Supplier service at Bangkok Airport BKK Suvarnabhumi by Hertz Thailand

Good service, just remember to come back to 'departures' and all left through the gate on return

Overall Score

  Excellent Service

Hired a Honda Jazz in Thailand

Rating: 5 out of 5 based on 556 ratings.


Mr MARK Roberts

Website Performance

Very easy to use and provides very quick results.

Positive Experiences

Excellent experience, staff responded to late date change efficiently.

Supplier service at Bangkok Airport BKK Suvarnabhumi by Budget

Excellent staff, always polite and organised.

Quality of rental car provided

Clean and tidy, model as described.

Overall Score

  Excellent Service

Hired a Toyota Vigo Pickup in Thailand

Rating: 5 out of 5 based on 556 ratings.


Mr MARK Roberts

Website Performance

Easy to navigate around the site, multiple vehicle options were available quickly.

Positive Experiences

Really good overall experience.

Supplier service at Pattaya delivery service by Budget

Very good as usual.

Quality of rental car provided

Modern vehicle which was in great condition

Overall Score

  Excellent Service

Hired a Toyota Vigo Pickup in Thailand

Rating: 5 out of 5 based on 556 ratings.


Mr Jesper Kristensen

Website Performance

Good overview, simple to use.

Positive Experiences

Ok speed and good prices.

Supplier service at Pattaya Downtown by Budget

Good as always

Quality of rental car provided

Clean, modern but not always the request model

Overall Score

  Excellent Service

Hired a Toyota Vigo Double Cab 4WD in Thailand

Rating: 5 out of 5 based on 556 ratings.


Mr Jesper Kristensen

Website Performance

Good not to complex.

Positive Experiences

Good prices and service.

Supplier service at Bangkok Airport BKK Suvarnabhumi by Hertz Thailand

Good, always very helping.

Quality of rental car provided

Not the news, but always in a good condition.

Overall Score

  Excellent Service

Hired a Civic/Altis in Thailand

Rating: 5 out of 5 based on 556 ratings.


Mr Philip Hedges

Website Performance

No problems encountered. Maybe not as polished as some of the global brands but great search return displaying free CDW and Zero Excess up front - just what i want.

Positive Experiences

Prompt confirmation, competitive pricing. Recommended

Supplier service at Phuket Airport by Hertz Thailand

Pleasant and efficient and very helpful

Quality of rental car provided

clean and well maintained

Overall Score

  Excellent Service

Hired a Honda City/Toyota Vios in Thailand

Rating: 5 out of 5 based on 556 ratings.


Mr Maurizio Del poeta

Positive Experiences

Good Price Efficient process

Supplier service at Milan Malpensa Airport by GoldCar XML

Excellent

Quality of rental car provided

Clean and modern

Overall Score

  Excellent Service

Hired a Renault Grand Megane in Italy

Rating: 5 out of 5 based on 556 ratings.


Mr Poeta Maurizio Del

Positive Experiences

Good Price, Efficient process

Supplier service at by CarTrawler

Pleasant Staff

Quality of rental car provided

Clean and modern

Overall Score

  Excellent Service

Rating: 5 out of 5 based on 556 ratings.


Mr Walter Claes

Website Performance

very good

Supplier service at Bangkok delivery service by Hertz Thailand

perfect

Overall Score

  Excellent Service

Hired a Honda City/Toyota Vios in Thailand

Rating: 5 out of 5 based on 556 ratings.


Mr Walter Claes

Website Performance

very good

Positive Experiences

very cheap, new car

Supplier service at Chiang Mai delivery service by Hertz Thailand

perfect

Overall Score

  Excellent Service

Hired a Honda City/Toyota Vios in Thailand

Rating: 5 out of 5 based on 556 ratings.


Mr Philip Collett

Positive Experiences

Good. For Thailand only a small payment is paid to FastCarHire, the rest is paid on arrival

Supplier service at Bangkok Airport BKK Suvarnabhumi by Budget

Budget cars are very close to the airport door. They are 100% insured, so there is nothing to pay if there is any damage to the car.

Quality of rental car provided

Good. If going to a rural area a 2WD Hilux is cheap, spacious and economical, with better ground clearance than a car.

Overall Score

  Excellent Service

Hired a Toyota Vigo Pickup in Thailand

Rating: 5 out of 5 based on 556 ratings.


Mr Guðlaugsdottir Hanna

Overall Score

  Excellent Service

Rating: 5 out of 5 based on 556 ratings.


Mr Robin Griffiths

Website Performance

Excellent, everything worked fine

Positive Experiences

very pleased, everything (except at Suvanbhumi airport - getting into correct lane for drop off area due to confusing signs and awful layout) was great

Supplier service at Bangkok Airport DMK Don Mueang by Budget

Excellent- Budget staff at Don Muang and Suvambhumi airport were helpful, friendly

Quality of rental car provided

Slightly more used than normal But no problem, was exact model ordered, worked fine. Slight problem with very slow leak in one tyre that needed pumping up every 4-5 days. No big problem though. Will book with Budget again - excellent service

Overall Score

  Excellent Service

Hired a Toyota Vigo Pickup in Thailand

Rating: 5 out of 5 based on 556 ratings.


Mr Patrick Francis malone

Website Performance

good - clear - fast

Supplier service at Bangkok Airport BKK Suvarnabhumi by Sixt Thailand

timely & friendly service

Quality of rental car provided

clean good

Overall Score

  Excellent Service

Hired a BMW 5 Series in Thailand

Rating: 5 out of 5 based on 556 ratings.


Mr Simon Lake

Website Performance

Works well quite quick

Positive Experiences

Competitive pricing and quick turn around with changes

Supplier service at Bangkok Airport BKK Suvarnabhumi by Hertz Thailand

Very good helpful staff,

Quality of rental car provided

Booked either Toyota Vios or Honda City, Toyota was supplied and had less than 5,000 Kms, Honda Citys (probably the better car) were much older.

Overall Score

  Excellent Service

Hired a Honda City/Toyota Vios in Thailand

Rating: 5 out of 5 based on 556 ratings.


Mr MARK Roberts

Website Performance

Easy to understand website which produces results quickly. Maybe, ability to permanently delete details of previous trips - I view a long list every time I review my lastest booking.

Positive Experiences

Very good

Supplier service at Pattaya delivery service by Budget

Excellent

Quality of rental car provided

Clean car with low mileage.

Overall Score

  Excellent Service

Hired a Toyota Vigo Pickup in Thailand

Rating: 5 out of 5 based on 556 ratings.


Mr Sornsak Chatpaiboon

Website Performance

Fast and efficient.

Positive Experiences

very efficient process and secure.

Supplier service at Bangkok Airport BKK Suvarnabhumi by Hertz Thailand

The staff at the airport very corporative and provided excellent services.

Quality of rental car provided

Clean and Modern.

Overall Score

  Above Average

Hired a Toyota Camry in Thailand

Rating: 4 out of 5 based on 556 ratings.


Mr KEITH Cho

Website Performance

Reasonbly fast but somewhat confusing.

Positive Experiences

Very good, and of course, I would use the service again.

Supplier service at Bangkok Airport BKK Suvarnabhumi by Budget

Overall good. Only little issue was that I had to wait for my truck to be ready, like 30 minutes.

Quality of rental car provided

Not that good. Gotten to be insecure about the car.

Overall Score

  Excellent Service

Hired a Toyota Vigo Double Cab 4WD in Thailand

Rating: 5 out of 5 based on 556 ratings.


Mr Pascak Ringoet

Positive Experiences

excellent

Overall Score

  Excellent Service

Hired a Toyota Vigo Pickup in Thailand

Rating: 5 out of 5 based on 556 ratings.


Ms Shirley Chua

Website Performance

good, even though not get car wanted

Positive Experiences

Thank you so much for really trying. Honda Civic with Hertz is accepted. Appreciate your effort. Thanks again and have a nice day

Overall Score

  Excellent Service

Hired a Civic/Altis in Thailand

Rating: 5 out of 5 based on 556 ratings.


Mr Yusuf Maka

Website Performance

Excellent

Positive Experiences

Excellent

Supplier service at Hat Yai Airport by Budget

Excellent, staff were ready with our paperwork

Quality of rental car provided

Very good

Overall Score

  Excellent Service

Hired a Toyota Hiace 1 in Thailand

Rating: 5 out of 5 based on 556 ratings.


Mr Dorp Nicholas van

Website Performance

Excellent - no problems

Positive Experiences

Good price

Supplier service at by CarTrawler

Check in process is lengthy, but staff are pleasant and do their best to deal with the rather excessive bureaucracy.

Quality of rental car provided

Excellent - we were upgraded!

Overall Score

  Above Average

Rating: 4 out of 5 based on 556 ratings.


Mr SKEATES DAVID

Website Performance

Excellent

Positive Experiences

Excellent

Overall Score

  Excellent Service

Rating: 5 out of 5 based on 556 ratings.


Mr KENNETH Ward

Website Performance

VERY STRAIGHT FORWARD PROCESS NO PROBLEM TO FILL THIS IN EASY TO DO.

Positive Experiences

AS ALLWAYS VERY SIMPLE AND STRAIGHT FORWARD VERY VERY GOOD SERVICE I HAVE USED FAST CAR HIRE FOR ABOUT 20 CAR HIRES USUALLY IN THAILAND I WOULD RECOMEND YOU TO USE FASTCAR HIRE 100%

Supplier service at Bangkok Airport BKK Suvarnabhumi by Thai Rent a Car

WHEN YOU ARRIVE AT THE THAI CAR RENT OFFICE YOU WILL FIND VERY PLEASANT AND HELPFULL STAFF OF COURSE YOU WILL NEED YOUR DRIVING LICENCE AND THE VOUCHER FROM FASTCAR HIRE. WHEN YOU RETURN THE CAR REMEMBER TO GO TO ARRIVALS NOT DEPARTURES AS YOU DRIVE DOWN THE LONG APROACH ROAD CHOSE THE ARRIVALS LANE JUST AS YOU ENTER THE BUILDING LOOK FOR THE LANE ON THE LEFT IT IS VERY EASY TO MISS GO TO GAT 7/8 THEIR MAY BE A REP FROM THAI CAR HIRE THERE WAITING I USUALLY PHONE AND TELL THEM MY ETA WHEN I AM ON THE MOTORWAY. ONE LAST POINT IF YOU ARE DRIVING FROM PATTAYA THEIR IS ONLY ONE FILLING STATION FOR PETROL ABOUT 25K FROM THE AIRPORT IF YOU MISS THIS THEIR ARE NO MORE BEFORE THE AIRPORT AND YOU WILL NEED THE PAY THE COST OF FUEL THE PRICE IS SET BY THE COMPANY. DON'T MISS IT BUT IF YOU DO THE STAFF WON'T SKIN YOU. I CAN'T HELP WITH THE TRIP FROM BANGKOK I HAVE NEVER RETURNED THE CAR FROM BANGKOK.

Quality of rental car provided

I WAS VERY PLEASED WITH THE CAR I WAS GIVEN IT WAS BRAND NEW WITH A FEW HUNDRED K ON THE CLOCK. I HAD ORDERED A SMALL CAR BUT RECIVED A BEAUTIFULL TOYOTA YARRIS. AND THE CAR WAS IN TIP TOP CONDITION AS THEY USUALLY ARE I WILL USE FASTCARHIRE AND THAICAR RENT ON MY NEXT TRIP TO THAILAND A VERY HAPPY CUSTOMER

Overall Score

  Excellent Service

Hired a March/Brio/Mirage ECO car in Thailand

Rating: 5 out of 5 based on 556 ratings.


Mr Ross Smith

Website Performance

Bo problems - very smooth process

Positive Experiences

Great prices and choice of companies and vehicles

Supplier service at Koh Samui Airport by Thai Rent a Car

Always efficient but not there for car collection of departure for the first time.

Quality of rental car provided

Good condition and no problems

Overall Score

  Above Average

Hired a March/Brio/Mirage ECO car in Thailand

Rating: 4 out of 5 based on 556 ratings.


Mr Choudhuri Rory

Website Performance

Confusing

Positive Experiences

Good pricing, reasonable choice of cars

Supplier service at by CarTrawler

Delightful staff; very helpful. Keddy by Europcar.

Quality of rental car provided

Very good

Overall Score

  Above Average

Rating: 4 out of 5 based on 556 ratings.


Mr Dave Lee

Positive Experiences

Fast response and good prices

Supplier service at Phuket Airport by Sixt Thailand

We picked up the rental car at Phuket airport from the Sixt Thailand counter located just outside of the exit of the arrival hall. All paperwork were done within 10 mins and we were led to our car immediately. It was also the same when we dropped the car back to the airport. Hassle free.

Quality of rental car provided

All the cars provided to us were pretty new. Mileage clocked on the cars were from 10,000km to 45,000km range.

Overall Score

  Excellent Service

Hired a Honda Brio ECO Car in Thailand

Rating: 5 out of 5 based on 556 ratings.


Mr Riduan Irnnie Suzainne Binti

Website Performance

easy to access.

Positive Experiences

We booked for an automatic car however, as the bookings went through, the car transmission was changed from automatic to manual. This was very inconvenient for us.

Supplier service at by CarTrawler

staff took ages to do the paperwork before passing us the car keys. we wasted about an hour waiting for him to process everything. That's an hour wasted.

Quality of rental car provided

clean and modern. very well maintained.

Overall Score

  Below Average

Rating: 2 out of 5 based on 556 ratings.


Mr Evans Mark

Website Performance

Fast, easy to use

Positive Experiences

Always fantastic, user friendly

Supplier service at by CarTrawler

Pleasant staff; prompt attention & everything was ready for our arrival. amazingly fast service.

Quality of rental car provided

Had only done 160 kms. Very modern, just what we had requested

Overall Score

  Excellent Service

Rating: 5 out of 5 based on 556 ratings.


Mr MARK Roberts

Website Performance

Really fast results provided

Positive Experiences

Efficient and good prices

Supplier service at Bangkok Airport BKK Suvarnabhumi by Budget

Excellent staff

Quality of rental car provided

Very clean car, upgraded to next model

Overall Score

  Excellent Service

Hired a Toyota Vigo Pickup in Thailand

Rating: 5 out of 5 based on 556 ratings.


Mr Stadler Fredrik

Website Performance

Couldn't be better

Positive Experiences

Very satisfied

Supplier service at by CarTrawler

No problems at all

Quality of rental car provided

Some minor scratches, else absolutely OK

Overall Score

  Excellent Service

Rating: 5 out of 5 based on 556 ratings.


Mr Owen Brian

Website Performance

very good

Positive Experiences

immediate book confirmation good prices easy booking

Supplier service at by CarTrawler

Very pleasant and friendly staff

Quality of rental car provided

Modern, clean ,choice of 2 vehicles

Overall Score

  Excellent Service

Rating: 5 out of 5 based on 556 ratings.


Mr MARK Roberts

Website Performance

Really fast options provided by the FASTCarhire website.

Positive Experiences

Competitive prices & the whole booking process was very efficient.

Supplier service at Bangkok Airport BKK Suvarnabhumi by Budget

Very friendly & speak good English.

Quality of rental car provided

Very clean car with only 25K Km on the clock

Overall Score

  Excellent Service

Hired a Toyota Vigo Pickup in Thailand

Rating: 5 out of 5 based on 556 ratings.


Mr Jozef Hosteaux

Website Performance

fast (easy booking)

Positive Experiences

Very good , perfect service and good price

Supplier service at Rayong delivery service by Budget

Delievery car was perfect on time

Quality of rental car provided

Good balance between quality and price

Overall Score

  Excellent Service

Hired a Toyota Vigo Pickup in Thailand

Rating: 5 out of 5 based on 556 ratings.


Mr CHI KAI Ho

Website Performance

Advise adding Chinese version on Website for HONG KONG CHINA,TAIWAN,MACAO People easy to booking. most Chinese people english not too good(like me),If you don't have (Chinese version Website)your company will lose Chinese market of business.

Positive Experiences

good prices with good services!!

Supplier service at Koh Samui Airport by Hertz Thailand

MY first day found GPS have the issue. We're second day go back to airport change the new one and they had provide to us. Good timely!!Nice STAFF!!!

Quality of rental car provided

CAR was clean and modern,,,Great!!!!!

Overall Score

  Excellent Service

Hired a Honda CRV in Thailand

Rating: 5 out of 5 based on 556 ratings.


Mr Beals Matthew

Positive Experiences

Good prices which included an additional driver at no extra cost

Supplier service at by CarTrawler

Good, clear service

Overall Score

  Above Average

Rating: 4 out of 5 based on 556 ratings.


Mr James Armitage

Website Performance

The website is easy to use and makes clear all the terms and conditions of the car hire.I liked the idea of paying a small deposit to secure the car hire then paying for the car hire by credit card after I had returned the vehicle to the hire company.There is no need to take extra cash with you to pay for the car hire. In fact they won't even accept cash which I think is great.

Positive Experiences

Booking a car on the computer is very easy and I could do it from the comfort of my own home at my own speed. I recommend Fastcarhire because it is far cheaper than other companies. Never book any car hire through a travel agent. They quote ridiculous prices.I don't know how Fastcarhire can hire out cars at the prices they charge a real bargain.

Supplier service at Ubon Ratchathani delivery service by Budget

The car was delivered at my hotel on time and the staff member who delivered it spoke perfect english.She was very pleasant and sociable with a good sense of humour.

Quality of rental car provided

I recommend you hire a Toyota Hilux.It is one of the few vehicles they have which has a manual gearbox which I prefer. Also the seating is high so you get a good view of the countryside and they are a solidly built vehicle in which you will feel safer than a normal car. They are very cheap to hire and with a cab on the back you can keep your suitcases there.The vehicles are really suitable for 2 adults with plenty of leg room and the padded seat in the back is really only suitable for 3 adults on short journeys or up to 3 children with a sense of adventure on a long drive. The vehicle I was provided with looked brand new and was spotlessly clean with a cab on the back.I may add that this is the second time I have hired this sort of vehicle in Thailand and I would never consider hiring any other sort of vehicle there ie a conventional car.If you visit Thailand you will see it is a very popular sort of vehicle with the Thai people and it is very economical to run. I cannot praise Fastcar

Overall Score

  Excellent Service

Hired a Toyota Vigo Pickup in Thailand

Rating: 5 out of 5 based on 556 ratings.


Mr Steven Broadhead

Website Performance

Clear to use , fast response time to queries raised

Positive Experiences

Good prices and faultless service

Supplier service at by Barbados

Professional , friendly services , quick completion of paperwork, would recommend

Quality of rental car provided

As requested , soft top , clean well maintained ,just as we expected , ideal

Overall Score

  Excellent Service

Hired a Suzuki Jimny Soft Top in Barbados

Rating: 5 out of 5 based on 556 ratings.


Mr Paul Bishop

Website Performance

no problems

Positive Experiences

responded to queries

Supplier service at Phuket Airport by Sixt Thailand

good ... found a car

Overall Score

  Below Average

Hired a Honda Brio ECO Car in Thailand

Rating: 2 out of 5 based on 556 ratings.


Mr Arij Jongejan

Website Performance

For booking a car, it's a very easy website

Positive Experiences

the most cheap price for rent a car

Supplier service at Bangkok Airport BKK Suvarnabhumi by Budget

Budget car is very good company for rent a car and the price of a car inludes full insurance

Quality of rental car provided

The car i rent was very good

Overall Score

  Above Average

Hired a Toyota Vigo Pickup in Thailand

Rating: 4 out of 5 based on 556 ratings.


Mr Arij Jongejan

Positive Experiences

Experience is all over good, only not if have some questions for the staff of fast car hire. They just ignore me

Supplier service at Ubon Ratchathani Airport by Budget

Budget Service is very good

Overall Score

  Average

Hired a Toyota Vigo Pickup in Thailand

Rating: 3 out of 5 based on 556 ratings.


Mr Zito Tania

Website Performance

very good

Positive Experiences

fast replies

Supplier service at by CarTrawler

staff very good

Quality of rental car provided

very good

Overall Score

  Excellent Service

Rating: 5 out of 5 based on 556 ratings.


Mr MARK Roberts

Website Performance

Website was easy to understand and provided very prompt search results.

Positive Experiences

Received quick confirmation of booking and the price was very competitive.

Supplier service at Pattaya delivery service by Budget

Budget staff were friendly and the car was delivered on time.

Quality of rental car provided

Car was almost new, very clean with a full tank of diesel.

Overall Score

  Excellent Service

Hired a Toyota Vigo Pickup in Thailand

Rating: 5 out of 5 based on 556 ratings.


Mr MARK Roberts

Website Performance

Fastcarhire website was easy to use and the search results produced numerous vehicle options.

Positive Experiences

Booking confirmation was received the next day, clearly explaining costs etc.

Supplier service at Bangkok Airport BKK Suvarnabhumi by Budget

Excellent service by the Budget counter staff, always pleasant and helpful.

Quality of rental car provided

Car was in good condition, clean and with a full tank of fuel.

Overall Score

  Excellent Service

Hired a Toyota Vigo Pickup in Thailand

Rating: 5 out of 5 based on 556 ratings.


Mr Zito Tania

Positive Experiences

fast replies, efficient process

Supplier service at by CarTrawler

Very friendly staff, always helpful

Quality of rental car provided

very good

Overall Score

  Excellent Service

Rating: 5 out of 5 based on 556 ratings.


Mr MATS Jansson

Website Performance

Fast and accurate

Positive Experiences

Nice price. Easy handling of payment this time!

Supplier service at Khon Kaen Airport by Budget

The people at Budget are really nice. Professional!

Quality of rental car provided

Almost new car. Tidy and still with the brand new feeling

Overall Score

  Excellent Service

Hired a Toyota Vigo Pickup in Thailand

Rating: 5 out of 5 based on 556 ratings.


Mr Harmsen Rod

Website Performance

Easy to use

Supplier service at by CarTrawler

Local supplier service? National:- Staff did as expected

Quality of rental car provided

Car was clean and what ordered

Overall Score

  Above Average

Rating: 4 out of 5 based on 556 ratings.


Mr K. Moffatt Alida

Website Performance

Don't recall any issues

Positive Experiences

Happy with the rental pickup, clean car, drop off. Overall, I was pleased with car and service and selection of the insurance options seems more straightforward with FastCar than when booking through Travelocity or Expedia. Have used this cost competitive service a number of times and would do so again.

Supplier service at by CarTrawler

Service from local supplier? Citer:- Very good

Quality of rental car provided

Very Good

Overall Score

  Above Average

Rating: 4 out of 5 based on 556 ratings.


Mr GIANLUCA Bertozzi

Positive Experiences

very good because you traded on my behalf for best solution

Supplier service at Koh Samui Airport by Hertz Thailand

Herts Thailand is good service

Quality of rental car provided

Mechanically the car Honda City automatic was really fine, but In this case I have to complain for body conditions, car had a lot scratches and dents too much old for rent service with almost 90.000 kms

Overall Score

  Above Average

Hired a Honda City/Toyota Vios in Thailand

Rating: 4 out of 5 based on 556 ratings.


Mr KENNETH Ward

Website Performance

VERY EASY TO MAKE MY BOOKINGS, FAST RESPONCE TO ANY QUESTIONS FIRST CLASS SERVICE WILL USE AGAIN I HAVE USED MANY TIMES IN THE PAST.

Positive Experiences

WITHOUT QUESTION ONE OF IF NOT THE BEST ON THE INTERNET.

Supplier service at Bangkok Airport BKK Suvarnabhumi by Thai Rent a Car

THE STAFF ARE ALLWAYS VERY HELPFULL AND MOSTLY THEY ALL SMILE.

Quality of rental car provided

THE CAR WAS CLEAN, MODERN, AND THE CORRECT MODEL.

Overall Score

  Excellent Service

Hired a March/Brio/Mirage ECO car in Thailand

Rating: 5 out of 5 based on 556 ratings.


Mr bart Den ouden

Website Performance

Excellent

Positive Experiences

Good prices and fast replies. If there is any problem (we had one some years ago) they will be solved fast and well.

Supplier service at Phuket Airport by Hertz Thailand

Very proffessional team that will assist you. No waiting times, car will be reay when you arrive.

Quality of rental car provided

We ordered for a Honda CRV and we received a very modern en well cleaned Honda CRV

Overall Score

  Excellent Service

Hired a Honda CRV in Thailand

Rating: 5 out of 5 based on 556 ratings.


Mr stephen Walker

Positive Experiences

Excellent

Supplier service at Koh Samui Airport by Hertz Thailand

Staff were very good and efficient. Person that collected the car on departure demanded a tip which I thought was a little cheeky but he was on time and pleasant. No problem!

Quality of rental car provided

Excellent

Overall Score

  Excellent Service

Hired a Honda City/Toyota Vios in Thailand

Rating: 5 out of 5 based on 556 ratings.


Mr Laidler Roger

Positive Experiences

Good prices and easy to book, payment and information all excellent

Supplier service at by CarTrawler

Insularcar service:= Staff pleasant would use again, however would have preferred a better car

Quality of rental car provided

Not too brilliant, however served it's purpose. Engine power not good on the steep climbs.

Overall Score

  Above Average

Rating: 4 out of 5 based on 556 ratings.


Mr Gladys Detlef

Website Performance

No complaints at all, languages and currencies were easy to change

Positive Experiences

comprehensive display and options are easy to chose

Supplier service at by CarTrawler

nothing to complain

Quality of rental car provided

Upgrade :-)))))

Overall Score

  Excellent Service

Rating: 5 out of 5 based on 556 ratings.


Mr francis Vertannes

Website Performance

EXCELLENT

Positive Experiences

AS USUAL, EXCELLENT

Supplier service at Ubon Ratchathani delivery service by Budget

EXEMPLARY

Quality of rental car provided

EXCELLENT CONDITION

Overall Score

  Excellent Service

Hired a City/Jazz/Vios in Thailand

Rating: 5 out of 5 based on 556 ratings.


Mrs Volha Bakunovich

Website Performance

Website is very easy to use. Reservations take a few minutes.

Positive Experiences

Voucher sent during the day. Our findings transferred to the rental company. Upon arrival at the already waiting for us. Documents were prepared, so we got the car quickly. We are in for a pleasant surprise - a free upgrade of the vehicle.

Supplier service at Phuket Airport by Thai Rent a Car

The company Thai Rent A Car is excellent. For the third time in Phuket, we take a car from them. Nor any questions. Deposit always comes back. The staff is very helpful

Quality of rental car provided

Cars all in excellent condition.

Overall Score

  Excellent Service

Hired a March/Brio/Mirage ECO car in Thailand

Rating: 5 out of 5 based on 556 ratings.


Mr claire Michael

Positive Experiences

Hello, Thank you, I have made alternative arrangements. Thanks for your fantastic service though.

Overall Score

  Excellent Service

Hired a Brio/Almera ECO car in Thailand

Rating: 5 out of 5 based on 556 ratings.


Mr Harvey Mitchell

Website Performance

Excellent

Positive Experiences

Excellent

Supplier service at Montego Bay Airport by Island Cars STD

Excellent customer service

Quality of rental car provided

Excellent Brand new car

Overall Score

  Excellent Service

Hired a ECAR Toyota Yaris in Jamaica

Rating: 5 out of 5 based on 556 ratings.


Mr MARK Roberts

Website Performance

FCH website is easy to use, very clear with immediate price quotations.

Positive Experiences

Very reliable company providing car hire at competitive prices.

Supplier service at Bangkok Airport BKK Suvarnabhumi by Budget

Budget staff spoke good English and were very efficient.

Quality of rental car provided

Hire car was nearly new and in excellent condition.

Overall Score

  Excellent Service

Hired a Toyota Vigo Pickup in Thailand

Rating: 5 out of 5 based on 556 ratings.


Mr Stefan Sauer

Website Performance

Good website, nice overview of the cars after hitting the search button.

Positive Experiences

Everytime I send a message to Fastcarhire it was replied in really good time.

Supplier service at Bangkok Airport BKK Suvarnabhumi by Budget

Nice staff. Waiting you at the airport. Never had problems here.

Quality of rental car provided

Usually cars are in a really good shape. The last rental was the first time where a car had some scratches on the outside when we picked it up. Hopefully next car will be in a better shape. I asked for a ISUZU but unfortunately I got an Toyota model.

Overall Score

  Excellent Service

Hired a Toyota Vigo Double Cab 4WD in Thailand

Rating: 5 out of 5 based on 556 ratings.


Mr Lee Nathan Strong

Overall Score

  Excellent Service

Hired a March/Brio/Mirage ECO car in Thailand

Rating: 5 out of 5 based on 556 ratings.


Mr Kanat Nugmanov

Website Performance

The website is very easy to use. All the information is correct and available.The booking is simple.

Positive Experiences

The price we have got finally was extremely good in compare with other car rentals.

Supplier service at Phuket Airport by Hertz Thailand

The pick up of car was quite fast.

Quality of rental car provided

On next day we faced some problem with a car. But Hertz gave us another car with higher

Overall Score

  Excellent Service

Hired a Honda Jazz in Thailand

Rating: 5 out of 5 based on 556 ratings.


Mr Candid Aeby

Website Performance

Quick and smooth

Positive Experiences

Easy to use, good prices

Supplier service at Bangkok Airport DMK Don Mueang by Thai Rent a Car

Friendly staff

Quality of rental car provided

Perfect, almost new car. Very clean.

Overall Score

  Excellent Service

Hired a Mitsubishi Pajero Sport in Thailand

Rating: 5 out of 5 based on 556 ratings.


Mr John Desmond

Website Performance

Clear and concise.

Positive Experiences

As always extremely satisfied. The best prices and selection of vehicles.

Supplier service at Bangkok Airport BKK Suvarnabhumi by Hertz Thailand

Excellent. They were polite, efficient and I got an upgrade.

Quality of rental car provided

Very good, wish I could afford myself.

Overall Score

  Excellent Service

Hired a Toyota Fortuner 2WD in Thailand

Rating: 5 out of 5 based on 556 ratings.


Mr Bunluesak Klaisamniang

Positive Experiences

Great price

Supplier service at Bangkok Airport BKK Suvarnabhumi by Budget

Friendly and efficient

Quality of rental car provided

Clean

Overall Score

  Excellent Service

Hired a MVMR Toyota Hiace 1 in Thailand

Rating: 5 out of 5 based on 556 ratings.


Mr Marcel Dhoolaeghe

Website Performance

Fast, cclear

Positive Experiences

Very good, good prices

Supplier service at Udon Thani Airport by Hertz Thailand

Good and quick service

Quality of rental car provided

Clean car, good condition, low mileage

Overall Score

  Excellent Service

Hired a Honda City/Toyota Vios in Thailand

Rating: 5 out of 5 based on 556 ratings.


Mr Marcel Dhoolaeghe

Website Performance

Fast, good selection of rental companies, types of cars and competitive rates.

Overall Score

  Excellent Service

Hired a Honda City/Toyota Vios in Thailand

Rating: 5 out of 5 based on 556 ratings.


Mr Tadhg Heenan

Website Performance

Very fast

Positive Experiences

Excesllent as always

Supplier service at Bangkok Airport BKK Suvarnabhumi by Thai Rent a Car

At last Thai rent a car now have a small desk in arrivals area. Before you usually had to call them.

Quality of rental car provided

Very clean and fairly new. Minor scratches highlighted by rep.

Overall Score

  Excellent Service

Hired a Nissan Almera in Thailand

Rating: 5 out of 5 based on 556 ratings.


Mr KENNETH Ward

Website Performance

The web site is straight forward to use no problems at all.

Positive Experiences

Fast replies good prices no problems don't be tempted to book direct with the hire company you may find the excess could be four times more than if you make the booking with FASTcarhire if you don't have a claim it is not a problem. And their are insurance options you can buy so check out all the fine print I have used tis company for may years and have been well served buy them FastCarHire.

Supplier service at Bangkok Airport BKK Suvarnabhumi by Thai Rent a Car

Very easy to find Thai Car Rental when you clear customs at the airport. The staff are always very pleasant and helpful, they will quickly go through the paperwork take you to your car you should always go round and inspect the car make sure all the marks are on the check list they usually are but better safe than sorry. Yes you will be tired after the flight but go round with them and look. They will always be happy to explain the staff are good and speak English very well.

Quality of rental car provided

The car as always was clean full of fuel the car was fairly new only had 6000K on the clock.

Overall Score

  Excellent Service

Hired a March/Brio/Mirage ECO car in Thailand

Rating: 5 out of 5 based on 556 ratings.


Mr Robin Griffiths

Website Performance

Excellent

Positive Experiences

PERFECT

Supplier service at Bangkok delivery service by Budget

EXCELLENT top notch. Delivery/collection on time, courteous helpful staff

Quality of rental car provided

Better model than expected! Excellent condition - brand new. Budget service top notch. Delivery/collection on time, Map provided. delivery guys helpful. Only downside was SatNav - very difficult to get exact location put in. Street names/town & district names limited. That was the only frustrating part of our car hire experience. Everything else was really great

Overall Score

  Above Average

Hired a Toyota Vigo Pickup in Thailand

Rating: 4 out of 5 based on 556 ratings.


Mr michael Dooley

Website Performance

excellent service, vehicle was ready when I got there

Positive Experiences

fair pricing,very helpfull

Supplier service at Bangkok Airport BKK Suvarnabhumi by Budget

very pleasant staff a pleasure do do business wwith

Quality of rental car provided

claen and modern

Overall Score

  Excellent Service

Hired a Toyota Vigo Double Cab 4WD in Thailand

Rating: 5 out of 5 based on 556 ratings.


Mr Pascal Ringoet

Website Performance

Good performance

Quality of rental car provided

excellent

Overall Score

  Excellent Service

Hired a CXMR Toyota Vigo Pickup in Thailand

Rating: 5 out of 5 based on 556 ratings.


Mr Chris Johnson

Positive Experiences

Thank you for your prompt response. Service excellent as usual. Deposit now paid.

Overall Score

  Excellent Service

Hired a Toyota Vigo Pickup in Thailand

Rating: 5 out of 5 based on 556 ratings.


Mr JOHN Nicholls

Positive Experiences

Hi Many thanks. I must say that your service is second to none when it comes to vehicle hire in Thailand. The website is very good also. JN

Overall Score

  Excellent Service

Hired a Honda City/Toyota Vios in Thailand

Rating: 5 out of 5 based on 556 ratings.


Mr Delay Jerome

Website Performance

fast and quite easy but the interface is changing depending on the rental country. This is a little bit confusing !

Supplier service at by CarTrawler

Great !!

Quality of rental car provided

Clean modern

Overall Score

  Excellent Service

Rating: 5 out of 5 based on 556 ratings.


Mr Moirez Eric

Supplier service at by CarTrawler

Great !!

Quality of rental car provided

clean and modern

Overall Score

  Excellent Service

Rating: 5 out of 5 based on 556 ratings.


Mr Malcolm Thornton

Website Performance

Thanks again for your great service... as usual.

Positive Experiences

I've received the voucher, thanks.

Supplier service at Chiang Mai delivery service by Budget

I've contacted Budget re delivery time.

Overall Score

  Excellent Service

Hired a CXMR Toyota Vigo Pickup in Thailand

Rating: 5 out of 5 based on 556 ratings.


Mr Ford Adrian

Website Performance

Good - easy to follow

Positive Experiences

Swift response and good pricing compared to other comparator websites at the time

Supplier service at by CarTrawler

Downside -long queue at the Terminal 5 pick up point for Avis/Budget - well over an hour before I got served - too long, with only 1 person serving

Quality of rental car provided

Car was good - upgrade to what I booked and very new. Clean inside but dirty on the outside.

Overall Score

  Above Average

Rating: 4 out of 5 based on 556 ratings.


Mr Freestone David

Supplier service at by CarTrawler

Very Good

Overall Score

  Excellent Service

Rating: 5 out of 5 based on 556 ratings.


Mr Cass Mark

Website Performance

Excellent

Positive Experiences

No problems what so ever, excellent company

Supplier service at by CarTrawler

Spot on

Quality of rental car provided

Brand new

Overall Score

  Above Average

Rating: 4 out of 5 based on 556 ratings.


Mr Edwin Jordan Ronald

Website Performance

Good no change required

Positive Experiences

Good overall but was concerned that i might have to deposit £1200,but this was wavered.

Supplier service at by CarTrawler

Very helpfully staff

Quality of rental car provided

Clean and just what we wanted We were offered an upgrade

Overall Score

  Excellent Service

Rating: 5 out of 5 based on 556 ratings.


Mr SHAUN Miles

Website Performance

Fast, easy to use.

Positive Experiences

Fast response, quick confirmation.

Supplier service at Udon Thani Airport by Budget

Best Hire car staff I have came across, got free upgrade and free early pick up and late drop off for accepting the upgrade..excellent.

Quality of rental car provided

New Honda CVR, 5 star motor

Overall Score

  Excellent Service

Hired a FFAR Toyota Vigo Double Cab 4WD in Thailand

Rating: 5 out of 5 based on 556 ratings.


Mr Ronald Thompson

Website Performance

Good as usual

Positive Experiences

Initial car and service was not upto standard, but after emailing FastCarHire, they had Herts sortit out

Supplier service at Bangkok Airport BKK Suvarnabhumi by Hertz Thailand

Thanks for your help. Hertz brought a new Isuzu to replace the Fortuna to my house in Pattaya a couple of days ago.

Quality of rental car provided

2nd one in very good condition. 1st car not so good

Overall Score

  Above Average

Hired a Fortuner/Trailblazer in Thailand

Rating: 4 out of 5 based on 556 ratings.


Mr Donald Bowler

Website Performance

The website is okay

Positive Experiences

We would not consider using one of the main car hire companies, as their fraudulent ways are well known. Roadavente are excellent, and Fasst Car are good, once you work out how the website works.

Supplier service at Funchal delivery service by Rodavante

We have used Rodavente, who are just down the road from our Hotel, Reid's Palace, for over 10 times now. We always get them to deliver to/collect from the hotel. Their fuel policy is leave as much in as you received, which is the best. We always pay cash and have super CDW. We have only ever had one problem, a shredded tyre, which wasn't Roadavente's fault (although the low profiler tyres didn't help), they fixed it very quickly with a replacement car. We always have a Fiesta size, you don't want anything bigger. If you asre reading this, you have probably already decided on hiring a car, but if you aren't sure, it is worth iot, as so many places to explore, which you won't see/find if you take taxis.

Quality of rental car provided

Always very clean, make sure you specify Air Conditioning.

Overall Score

  Excellent Service

Hired a EDMR Seat Ibiza in Madeira

Rating: 5 out of 5 based on 556 ratings.


Mr Lawrence Marshall

Supplier service at Bangkok delivery service by Hertz Thailand

Hertz need to look at themselves, they delivered the car with a flat spare tyre. The staff were inexperienced and as I said timeliness was not their strong point.

Quality of rental car provided

The quality of the car was only FAIR model was correct but older, but this one did at least have front air bags. AS I said flat spare tyre on delivery, lots of marks on car 70000km, showing wear.

Overall Score

  Average

Hired a Honda City/Toyota Vios in Thailand

Rating: 3 out of 5 based on 556 ratings.


Mr Michael Eaton

Website Performance

Very easy to use, quick replies to messages.

Positive Experiences

Great, have used Fastcarhire many times and will continue to do so.

Supplier service at Phuket delivery service by Budget

On time for delivery and collection, everything made very easy.

Quality of rental car provided

Quite new.

Overall Score

  Excellent Service

Hired a FFAR Toyota Vigo Double Cab 4WD in Thailand

Rating: 5 out of 5 based on 556 ratings.


Mr POWER CRAIG

Website Performance

VERY FAST SERVICE

Positive Experiences

FANTASTIC PRICES, FAST QUOTES

Quality of rental car provided

BOOKED A GOLF AND WAS UPGRADED TO A PASSAT

Overall Score

  Excellent Service

Rating: 5 out of 5 based on 556 ratings.


Mr RASSON René

Website Performance

If is technical possible, it's be more easy to have also the website in French .

Positive Experiences

good prices, cheaper with good services. Pick up at hôtel Chiang Mai and comeback on airport ok.

Supplier service at Chiang Mai delivery service by Budget

very good staff, friendly and efficient

Quality of rental car provided

good car (mini bus commuter) no problems...

Overall Score

  Above Average

Hired a MVMR Toyota Hiace 1 in Thailand

Rating: 4 out of 5 based on 556 ratings.


Mr Jesper Kristensen

Website Performance

Good speed. Search and booking a car is good. Paying and overview of the bookings a little confusing. Print is good.

Positive Experiences

Nothing bad to said here :-) Good price, fast process eg replies.

Supplier service at Bangkok Airport BKK Suvarnabhumi by Hertz Thailand

Friendly staff. Have rented from them several times and never had any problems.

Quality of rental car provided

Good.

Overall Score

  Excellent Service

Hired a Civic/Altis in Thailand

Rating: 5 out of 5 based on 556 ratings.


Mrs Kristina Petulante

Positive Experiences

great. all went well.

Supplier service at Lisbon Portela Airport by GoldCar XML

pleasant, helpful staff.

Quality of rental car provided

clean, new, correct model

Overall Score

  Excellent Service

Hired a Ford Fiesta in Portugal

Rating: 5 out of 5 based on 556 ratings.


Mr Ernie Van buggenhout

Website Performance

Very good.

Positive Experiences

Very good.

Supplier service at Sukothai Airport by Budget

Forget to bring car had to make telephone call and wait 30 minutes. Staff was ok.

Quality of rental car provided

Very good car. Model was correct and car was clean.

Overall Score

  Excellent Service

Hired a EDAR City/Jazz/Vios in Thailand

Rating: 5 out of 5 based on 556 ratings.


Mr Wong Hop po

Positive Experiences

efficient process

Overall Score

  Excellent Service

Hired a Toyota Ventury auto in Thailand

Rating: 5 out of 5 based on 556 ratings.


Mr donnet jean paul

Website Performance

Quick and easy

Positive Experiences

No problems

Supplier service at by CarTrawler

Dollar had car ready

Quality of rental car provided

No complaints

Overall Score

  Above Average

Rating: 4 out of 5 based on 556 ratings.


Mr Anthony Scragg

Website Performance

Good as usual.

Positive Experiences

Have used FastCarHire for years in Thailand. No problems.

Supplier service at Khon Kaen Airport by Sixt

Friendly as ever.

Quality of rental car provided

Was recent model, limited mileage, so pleased.

Overall Score

  Excellent Service

Hired a Jazz/City/Vios in Thailand

Rating: 5 out of 5 based on 556 ratings.


Mr Gerhard Muenster

Website Performance

clear and fast

Positive Experiences

good prices, reliable, good processing

Supplier service at Phuket Airport by Budget

pleasant staff

Quality of rental car provided

correct model, clean, good Overall condition

Overall Score

  Excellent Service

Hired a CXMR Toyota Vigo Pickup in Thailand

Rating: 5 out of 5 based on 556 ratings.


Mr Peter Brooke

Website Performance

Great easy to use website. Good choice of cars and rental companies across many locations all in one place.

Positive Experiences

As always, hassle free service. Works everytim.

Supplier service at Bangkok delivery service by Hertz Thailand

Great Service. On time delivery and collection. Calls to confirm timings and details ahead of delivery and collection. Hertz have friendly, english speaking delivery drivers and handover is completed in a few minutes.

Quality of rental car provided

Very Good. Clean and as ordered.

Overall Score

  Excellent Service

Hired a Toyota Fortuner 2WD in Thailand

Rating: 5 out of 5 based on 556 ratings.


Mr adam Neo

Website Performance

The website provide many choice for us to choose and all with good prices compare to other.

Positive Experiences

Repeated customer with fastcarhire. Fastcarhire always give excellent service and reply fast when you enquire anything. In conclusion, Fast replies, good prices, efficient process

Supplier service at Phuket Airport by Hertz Thailand

They are fast and have reliable service. Their employees speak perfect English and rely all information you need to know to you effectively.

Quality of rental car provided

the cars are clean and in good condition

Overall Score

  Excellent Service

Hired a Toyota Fortuner 2WD in Thailand

Rating: 5 out of 5 based on 556 ratings.


Mr David Bramich James

Website Performance

The website is great - easy to navigate and all necessary information is provided

Positive Experiences

Very good

Overall Score

  Excellent Service

Rating: 5 out of 5 based on 556 ratings.


Mr Alfred Lambert Smith John

Website Performance

Website was well set up and easy to use with fast responses

Positive Experiences

We have used FastCarHire many times now as they have great prices from their vendors and great service

Supplier service at by CarTrawler

The staff are very polished but will try to onsell services that you don't need, like insurance, or a diesel versus petrol car

Quality of rental car provided

The car itself was in good order and had no problems. It was a little old but clean

Overall Score

  Excellent Service

Rating: 5 out of 5 based on 556 ratings.


Mr Rodney Smith

Overall Score

  Above Average

Hired a IVAR Wish/Innova in Thailand

Rating: 4 out of 5 based on 556 ratings.


Mr Eric Chowanietz

Website Performance

Website is basic but functions well

Positive Experiences

I have used FASTCarhire for car hire in Thailand many times - no problems so far. They are always happy to accommodate changes during the hire (e.g. change of drop-off location or return date).

Supplier service at Bangkok Airport DMK Don Mueang by Hertz Thailand

Hertz service excellent so far.

Quality of rental car provided

I have noticed that recent rental cars are a little more 'well worn' than they used to be, so I think the quality of car has dropped a little over the last couple of years - but still acceptable.

Overall Score

  Excellent Service

Hired a Honda City/Toyota Vios in Thailand

Rating: 5 out of 5 based on 556 ratings.


Mr David Ward

Website Performance

Excellent

Positive Experiences

Excellent

Supplier service at Bangkok delivery service by Hertz Thailand

Excellent

Quality of rental car provided

Very good

Overall Score

  Excellent Service

Hired a Honda CRV in Thailand

Rating: 5 out of 5 based on 556 ratings.


Mr MATS Jansson

Website Performance

Fast and functional now.

Positive Experiences

After you changed the payment option it works like I want, ie I can use my VISA card to pay (via SMS to my cell phone) just as easy and secure as it should be.

Supplier service at Khon Kaen Airport by Budget

Busy staff at first. And then it was solved ... and we were all happy. They had great service after some more checking.

Quality of rental car provided

First one, nice. Second one not that good but I was compensated so YES. Im happy.

Overall Score

  Excellent Service

Hired a CCAR Toyota Altis in Thailand

Rating: 5 out of 5 based on 556 ratings.


Mr Vladimir Slovesnyy

Website Performance

Fast, without any problems. Everything is pretty clear.

Positive Experiences

Fast booking, wide choice of rental companies.

Supplier service at Phuket Airport by Thai Rent a Car

Excellent. Was met, car was ready.

Quality of rental car provided

New Corolla with 10000 km only.

Overall Score

  Excellent Service

Hired a Toyota Altis in Thailand

Rating: 5 out of 5 based on 556 ratings.


Mr chee boon Neo

Website Performance

The website was fast and always give us the best offer. It really compare all the service provider, making us easier to choose which company to rent from.

Positive Experiences

Good, reliable service. Will sure come back again.

Supplier service at Bangkok Airport BKK Suvarnabhumi by Hertz Thailand

Excellent staff service and car is ready waiting for us.

Quality of rental car provided

excellent, clean and in good condition

Overall Score

  Excellent Service

Hired a Civic/Altis in Thailand

Rating: 5 out of 5 based on 556 ratings.


Mr Robert Riley

Website Performance

Website was fine. Everything worked ok and communication was clear.

Positive Experiences

Very good. The advice given had value which meant I had the car for 3 days one way hire for around the same price of 1 day/ One way hire.

Supplier service at Pattaya Downtown by Budget

Budget service was excellent. Car was ready (upgraded) and pick-up was arranged and on time. Staff were excellent, even helped me to input my destination onto the sat-nav

Quality of rental car provided

Car was very clean, only very minor damage already noted on the paperwork. no complaints.

Overall Score

  Excellent Service

Hired a MCAR Honda Brio ECO car in Thailand

Rating: 5 out of 5 based on 556 ratings.


Mr Pascal Ringoet

Website Performance

very good

Positive Experiences

very good

Supplier service at Khon Kaen Airport by Budget

Staff was very friendly but It took 40 minutes to collect the car. The paperwork is so slow even with 2 staff members. Secondly the GPS didn't work so they had to get another one in an other office (airport office didn't had a spare one). Finally after more than 1h30 we could leave the airport. It would be very nice that the collection of the car could go faster and that they test the GPS first.

Quality of rental car provided

Clean and correct model. This model had a lot of scratches but with the zero exess policy we didn't mind.

Overall Score

  Average

Hired a CXMR Toyota Vigo Pickup in Thailand

Rating: 3 out of 5 based on 556 ratings.


Mr WONG Kam Sang

Website Performance

Fast and good

Positive Experiences

Fast replies, good prices and efficient process.

Supplier service at by CarTrawler

Pleasant staff and efficiency good.

Quality of rental car provided

Clean but not the size booked !

Overall Score

  Average

Rating: 3 out of 5 based on 556 ratings.


Mr WONG Patrick Tat Chuen

Website Performance

Fast and good

Positive Experiences

Fast replies, good prices and efficient process.

Supplier service at by CarTrawler

Pleasant staff and quite efficient

Quality of rental car provided

Clean but not size model as booked.

Overall Score

  Average

Rating: 3 out of 5 based on 556 ratings.


Mr Dickinson Clive

Website Performance

A bit confusing

Positive Experiences

Good responses and happy with service

Quality of rental car provided

Pretty clean, not the best, but not your fault...V happy overall though

Overall Score

  Excellent Service

Rating: 5 out of 5 based on 556 ratings.


Mr Tim Case

Website Performance

EXCELLENT

Positive Experiences

VERY GOOD

Supplier service at Bangkok Airport BKK Suvarnabhumi by Thai Rent a Car

GOOD STAFF,ENGLISH LANGUAGE SKILLS COULD BE BETTER,VERY GOOD,BUT IT HELPS A LOT IF YOUR WIFE IS THAI TO TALK.

Quality of rental car provided

VERY GOOD, THE FIRST TIME I GOT A COVERED BACK ON THE HILUX, AS REQUESTED, IN ALL THE BOOKINGS I HAVE MADE IN THE PAST.

Overall Score

  Above Average

Hired a Toyota Vigo Extra Cab Covered 2WD in Thailand

Rating: 4 out of 5 based on 556 ratings.


Mr Claus Georg Stadtler

Website Performance

Fast in response, clear information and in good format.

Positive Experiences

Comfy with.

Supplier service at Chiang Mai Airport by Hertz Thailand

Nice staffs and very attentive, courteous.

Quality of rental car provided

Good upkeep n maintenance. Neat n tidy interior.

Overall Score

  Excellent Service

Hired a Honda Jazz in Thailand

Rating: 5 out of 5 based on 556 ratings.


Mr RUSSELL Cowell

Website Performance

No problems. Email received promptly following deposit payment.

Positive Experiences

Excellent. Have used the service on a number of ocassions.

Supplier service at Bangkok Airport BKK Suvarnabhumi by Budget

I've always found Budget to provide the best service and have rented with Budget, Avis and Thai Rentacar before now

Quality of rental car provided

Always clean and tidy

Overall Score

  Excellent Service

Hired a CXMR Toyota Vigo Pickup in Thailand

Rating: 5 out of 5 based on 556 ratings.


Mr Sverchkov Mikhail

Positive Experiences

Positive!

Quality of rental car provided

Excellent, almost brand new (only 900 km)

Overall Score

  Above Average

Rating: 4 out of 5 based on 556 ratings.


Mr Hendrik Van der kreeft

Website Performance

Satisfactory

Positive Experiences

Booked the rental online, payment at pickup time. Car from Hertz Thailand. Troublefree pickup. Brandnew Toyota Vios, only 2000km ODO. Though damage on the trunk was recorded properly and no problem at return. Superb car with leather upholstery, good cold airco and fine stereo with USB for my own musicstick. Did a lot of driving criscros through the country. Encountered no problems at all. All went smooth. Happy to rent next time again.

Supplier service at Pattaya Downtown by Hertz Thailand

Pleasant helpfull staff, fast and efficient service.

Quality of rental car provided

Very good

Overall Score

  Excellent Service

Hired a Honda City/Toyota Vios in Thailand

Rating: 5 out of 5 based on 556 ratings.


Mr Daniel Melischko

Website Performance

easy to handel, good website, fast replies

Positive Experiences

good prices, good customer service

Supplier service at Khon Kaen Airport by Budget

very friendly and fast service

Quality of rental car provided

clean, new

Overall Score

  Excellent Service

Hired a CXMR Toyota Vigo Pickup in Thailand

Rating: 5 out of 5 based on 556 ratings.


Mr Peter Brooke

Website Performance

Great. Simple and clear to use.

Positive Experiences

Excellent

Supplier service at Bangkok delivery service by Hertz Thailand

Excellent. Great service and this time got an upgraded model.

Quality of rental car provided

Excellent - brand new.

Overall Score

  Excellent Service

Hired a Toyota Fortuner 2WD in Thailand

Rating: 5 out of 5 based on 556 ratings.


Mr JIANG Yong

Positive Experiences

Fast replies, good prices, efficient process

Supplier service at Bangkok Airport BKK Suvarnabhumi by Thai Rent a Car

Staff good service

Quality of rental car provided

10-seater Toyota Hiace, good condition, clean, very convenient driving operation

Overall Score

  Excellent Service

Hired a Toyota Hiace in Thailand

Rating: 5 out of 5 based on 556 ratings.


Mr Mitja Leskovar

Website Performance

fast, well explained and understood, lots of relevant info

Positive Experiences

very good prices, quick replies

Supplier service at Bangkok delivery service by Thai Rent a Car

guy at the pick.up did not understand English, communication with his boss on the phone. At drop-off, staff very pleasant and helpful.

Quality of rental car provided

Correct model, Flat tires at pick-up and several refills in next 12 days.

Overall Score

  Above Average

Hired a March/Brio/Mirage ECO car in Thailand

Rating: 4 out of 5 based on 556 ratings.


Mr Russian Russian

Positive Experiences

the best price

Quality of rental car provided

new car

Overall Score

  Excellent Service

Rating: 5 out of 5 based on 556 ratings.


Mrs Sandra Higgins

Website Performance

Easy to use website, have used it may times

Positive Experiences

Fast replies, excellent prices especially the one way service and delivery service offered.

Supplier service at Chiang Mai delivery service by Budget

The staff have always been friendly and helpful. Don't leave the paperwork in your hotel, we did this on the day we had a problem with the car. Breakdown service could be improved.

Quality of rental car provided

This car had the most kilometers on it to any we have every hired. The vehicle was clean and very fuel efficient.

Overall Score

  Excellent Service

Hired a CXMR Toyota Vigo Pickup in Thailand

Rating: 5 out of 5 based on 556 ratings.


Mr Vladimir Slovesnyy

Positive Experiences

Excellent experience, will use in future.

Supplier service at Bangkok Airport BKK Suvarnabhumi by Thai Rent a Car

Thai Car Rental at Bangkok Suvarnabhumi is just great. Had 4 rentals with them already and never had any problems.

Quality of rental car provided

Really new Pajero - 4500 km

Overall Score

  Excellent Service

Hired a Toyota Altis in Thailand

Rating: 5 out of 5 based on 556 ratings.


Mr Bowden Raymond

Website Performance

Excellent

Positive Experiences

Excellent in all respects

Quality of rental car provided

Excellent

Overall Score

  Excellent Service

Rating: 5 out of 5 based on 556 ratings.


Mr donnet jean paul

Website Performance

perfect

Positive Experiences

very good

Supplier service at by CarTrawler

very pleasant staff

Overall Score

  Excellent Service

Rating: 5 out of 5 based on 556 ratings.


Mr Ross Smith

Website Performance

Worked perfectly as usual

Positive Experiences

all went smoothly as usual although final price on arrival was very slightly more than that quoted on Fast Car Hire - not a problem on a 28 day rental.

Supplier service at Koh Samui Airport by Sixt

Excellent service with Sixt person there on the dot of 06.30 am for collection at departures

Quality of rental car provided

Well used but ran very well. Was model as ordered.

Overall Score

  Excellent Service

Hired a Jazz/City/Vios in Thailand

Rating: 5 out of 5 based on 556 ratings.


Mr Donald Bowler

Website Performance

A couple of months since I used it, so I can't remember the details,

Positive Experiences

Good Prices

Supplier service at Funchal delivery service by Rodavante

We get Rodavente to deliver the car to, and collect it from, the Hotel. We always pay cash and use full CDW, where we don't have top pay any extra if anything happens to the car

Quality of rental car provided

Cars have always been clean and generally dent free, up to 3 years old, but are low kilometrage. Don't choose the smallest available, as you need a bit of power for the hills, but don't go for a top of the range either

Overall Score

  Excellent Service

Hired a EDMR Seat Ibiza in Madeira

Rating: 5 out of 5 based on 556 ratings.


Mr Victor Matsalov

Website Performance

Fast. correspondence with specification by additional information

Positive Experiences

Very quickly, cheap and reliably!we saved 1/3 from the rent cost, all arrangements are observed, further we will reserve only through this service

Supplier service at Bangkok delivery service by Budget

Pleasant staff, timely service,I liked it very much!

Quality of rental car provided

clean, modern, everything was excellent!

Overall Score

  Excellent Service

Hired a CVAR Honda Freed in Thailand

Rating: 5 out of 5 based on 556 ratings.


Miss Charlotte Poulet

Positive Experiences

very good

Supplier service at Bangkok Airport BKK Suvarnabhumi by Hertz Thailand

very good

Quality of rental car provided

very good

Overall Score

  Excellent Service

Hired a Honda Jazz in Thailand

Rating: 5 out of 5 based on 556 ratings.


Mr sander Harmsen

Overall Score

  Excellent Service

Hired a March/Brio/Mirage ECO car in Thailand

Rating: 5 out of 5 based on 556 ratings.


Dr Victor Kalinichenko

Website Performance

Most important is that I did not have any essensial problems

Positive Experiences

The prices are low in comparison with other car rental companies. However, they are still too high in comparison with e.g. Canary Islands or even with Lissabon.

Supplier service at Azores Ponta Delgada Airport by Azores

The stuff was exceptionally polite. The small problem in mismatching the prices was solved, so that I got a discount of ~80 Euro to the origibal price that was promised initially.

Quality of rental car provided

Car was clean and technically Ok. I had no problems with it.

Overall Score

  Excellent Service

Hired a Renault Scenic in Azores

Rating: 5 out of 5 based on 556 ratings.


Mr Robin Griffiths

Website Performance

Excellent, easy to use. Messaging service particular useful

Positive Experiences

Excellent price, great service, prompt response to queries/messages. very efficient service from start top finish

Supplier service at Bangkok delivery service by Budget

Budget were really great. Staff both office and delivery guys were helpful & professional. The vehicle supplies was exactly what we needed and had ordered. The delivery guy did a check round to note any minor damage from previous renters, gave helpful advice about the vehicle. All told the service we got from Budget was first rate and we will happily use them next time. Their delivery policy (free within 30km radius) is great

Quality of rental car provided

Correct model exactly as ordered. Clean but showing some wear and tear from previous renters but low mileage. (30,000km) But excellent price of hire price charged - who minds it had a bit of wear showing. I get a bit nervous when I rent a brand spanking new vehicle!!!

Overall Score

  Excellent Service

Hired a CXMR Toyota Vigo Pickup in Thailand

Rating: 5 out of 5 based on 556 ratings.


Mr garratt barbara

Website Performance

Ok - page to view cars and make choices or refinements is confusing

Quality of rental car provided

Average

Overall Score

  Above Average

Rating: 4 out of 5 based on 556 ratings.


Mr Joris Loos

Website Performance

Very good, colourful, good information.

Positive Experiences

Very competitive prices !

Supplier service at Chiang Mai delivery service by Budget

Nice people, no hassle, English speaking staff. He won time by already having marked the scratches etc, correct.

Quality of rental car provided

Car was ok, except the backdoor of the Toyota Vigo pickup (carryboy) didn't close easily.

Overall Score

  Excellent Service

Hired a CXMR Toyota Vigo Pickup in Thailand

Rating: 5 out of 5 based on 556 ratings.


Mr MALCOLM Davis

Website Performance

WE HAVE BEEN USING FASTCAR FOR A NUMBER OF YEARS AND WEBSITE HAS ALWAYS PERFORMED.

Positive Experiences

WE HAVE HAD NO ISSUES WITH FASTCAR. AND HAVE RECOMMENDED THEM TO FRIENDS AND FAMILY.

Supplier service at Faro Airport by Airauto Portugal

TIMELEY SERVICE.STAFF NOT AS WE HAVE COME TO EXPECT FROM AIRAUTO, A BIT OFFHAND AND NOT MUCH INFOMATION ABOUT THE COMPULSORY TRANSPONDER. ALSO DID NOT EXPLAIN CAR WAS STOP/START WHEN OUT OF GEAR AT TRAFFIC LIGHTS.

Overall Score

  Above Average

Hired a Corsa/Fiesta in Portugal

Rating: 4 out of 5 based on 556 ratings.


Mr Steve Russell-rayner

Website Performance

excellent

Positive Experiences

excellent

Supplier service at Chiang Mai delivery service by Hertz Thailand

on time, efficient, would easily use them again next time

Quality of rental car provided

got what we asked for, clean and low milage

Overall Score

  Excellent Service

Hired a Toyota Fortuner 2WD in Thailand

Rating: 5 out of 5 based on 556 ratings.


Mr Steve Russell-rayner

Website Performance

excellent

Positive Experiences

excellent

Supplier service at Bangkok Airport BKK Suvarnabhumi by Hertz Thailand

on time, efficient, would certainly ise them again

Quality of rental car provided

car was a bit tired

Overall Score

  Average

Hired a Toyota Fortuner 2WD in Thailand

Rating: 3 out of 5 based on 556 ratings.


Mr Marcin Siwicki

Positive Experiences

Excellent

Supplier service at Surat Thani Airport by Budget

Excellent

Quality of rental car provided

Excellent

Overall Score

  Excellent Service

Hired a CXMR Toyota Vigo Pickup in Thailand

Rating: 5 out of 5 based on 556 ratings.


Mr Yee Teresa

Website Performance

Fair performance

Positive Experiences

Very efficient and reliable

Supplier service at by CarTrawler

Meet and Greet staff are awesome!

Quality of rental car provided

I can understand that the cars requested are not always available. But you've done your best to accommodate us.

Overall Score

  Excellent Service

Rating: 5 out of 5 based on 556 ratings.


Mr Paul Gosztola

Website Performance

website was very easy to use

Positive Experiences

good prices, fast service and prompt service and notifications

Supplier service at Phuket Airport by Hertz Thailand

friendly and efficient

Quality of rental car provided

correct model, clean and modern

Overall Score

  Excellent Service

Hired a Honda Jazz in Thailand

Rating: 5 out of 5 based on 556 ratings.


Mr Michael Cooney

Website Performance

V good

Positive Experiences

This time not so good

Supplier service at Bangkok delivery service by Budget

The guy who dropped the car off was very rude when I pointed out the vehicle was not the correct one he shrugged his shoulders and told me they don't have any other available take this one or none

Overall Score

  Average

Hired a PFAR Toyota Fortuner 4WD 5plus2 Seater in Thailand

Rating: 3 out of 5 based on 556 ratings.


Mr Peter Papachristos

Website Performance

Excellent

Positive Experiences

Great prices and quick responses to my queries

Supplier service at Bangkok Airport BKK Suvarnabhumi by Thai Rent a Car

Just OK, not too pleasant or eager to help out

Quality of rental car provided

This my second time and both times the car was not what I had booked for,Eg. asked for Auto and got manual both times. The Van on pgoto had a high roof line, the one received had a very standard low roof line and quiet claustrophobic having 12 people on board.

Overall Score

  Average

Hired a Toyota Hiace in Thailand

Rating: 3 out of 5 based on 556 ratings.


Dr Noor Kalsheker

Website Performance

Good performance

Positive Experiences

Process was efficient

Supplier service at Trapani Airport by Maggiore

Good service

Quality of rental car provided

Liked the car very much

Overall Score

  Above Average

Hired a Fiat Panda 1.2 in Sicily

Rating: 4 out of 5 based on 556 ratings.


Mr francis Vannes

Website Performance

Excellant

Positive Experiences

Repeated customer....says it all really!

Supplier service at Bangkok delivery service by Budget

Excellent as usual

Quality of rental car provided

very clean, less than 6 months old

Overall Score

  Excellent Service

Hired a MVMR Toyota Hiace 1 in Thailand

Rating: 5 out of 5 based on 556 ratings.


Mr James Bramich

Website Performance

The website is easy to use and all necessary information is provided in an easy to understand format.

Positive Experiences

Everything was great.

Supplier service at Ubon Ratchathani Airport by Budget

Everything was great.

Quality of rental car provided

The car was clean and in good condition. The battery died on the last day about 1 1/2 hours drive from Ubon Ratchathani - Budget arrived with a replacement car within about 2 hours - great service.

Overall Score

  Excellent Service

Hired a EDAR City/Jazz/Vios in Thailand

Rating: 5 out of 5 based on 556 ratings.


Mr Peter Brooke

Website Performance

Website has clear layout and simple search making it easy to find the car I want.

Positive Experiences

Great service - happy to use every time.

Supplier service at Bangkok delivery service by Hertz Thailand

Good range of cars / friendly & helpful Staff

Overall Score

  Excellent Service

Hired a Toyota Fortuner 2WD in Thailand

Rating: 5 out of 5 based on 556 ratings.


Mr David Mercer

Website Performance

Very good

Positive Experiences

Excellent. Have used FastCarHire on many occasions for Western Europe and Thailand. Always had excellent cars and service, here and abroad.

Supplier service at Venice Airport Marco Polo by Maggiore

Service was excellent. No waiting, car superb.

Quality of rental car provided

Car was 9 seater; fantastic for six guys and their climbing gear. Almost brand new. Superb.

Overall Score

  Excellent Service

Hired a Fiat Ducato Panorama in Italy

Rating: 5 out of 5 based on 556 ratings.


Mr stephen Mcphelim

Website Performance

Fast and easy to navigate through.

Positive Experiences

Excellent service. All straightforward instructions and process.

Supplier service at Phuket Airport by Budget

Friendly and efficient staff. I did not have to wait long to either uplift the car or when returning it.

Quality of rental car provided

The vehilce had just been washed and valeted. It was modern and the vehicle was exactly as had ordered.

Overall Score

  Excellent Service

Hired a FFAR Toyota Vigo Double Cab 4WD in Thailand

Rating: 5 out of 5 based on 556 ratings.


Mr Stephan Freund

Website Performance

The site is fast, but is programmed incorrectly. The site has some dead links. The payment system of the website (especially VISA) is not trustworthy. In my last posting the advance payment was not debited and later claimed (long after the rental). Reason would be a system change.

Positive Experiences

My general experience with Fast Car Hire is very good, good prices, reliable and recommendable so far. I will certainly use this service again

Supplier service at Bangkok Airport BKK Suvarnabhumi by Hertz Thailand

The staff are extremely friendly and helpful. It has no waiting time at the counter.

Quality of rental car provided

poor.We had booked a car Honda Jazz or similar I have received from Hertz Thailand a Toyota Yaris (so far so good) but the time has long had his best behind. The films on the side windows was so wavy that the view was impossible. A complaint with Hertz was not successful, it would be the only car that was available. Next time I'll try to avoid Hertz Thailand.

Overall Score

  Average

Hired a Honda Jazz in Thailand

Rating: 3 out of 5 based on 556 ratings.


Mr malcolm Goodman

Website Performance

excellent

Positive Experiences

efficient and fast

Supplier service at Bangkok Airport BKK Suvarnabhumi by Budget

Overall very good. Bit slow completing licence checks/copying however.

Quality of rental car provided

As expected, clean and low mileage.

Overall Score

  Excellent Service

Hired a FFAR Toyota Vigo Double Cab 4WD in Thailand

Rating: 5 out of 5 based on 556 ratings.


Mr Martin Silsby

Website Performance

fast and easy straight forward and simple

Positive Experiences

prices are good , can do better, with local companies , but not with the back up here.

Supplier service at Pattaya Downtown by Hertz Thailand

pick up - could do better poor chap had limited English , lucky I know what required and had it all ready , His answer to all was yes ( even to do I put diesel in). But he tried his best and the paper work and car pick up was done with 45 mins ( which is quick really as I go over the car really well ). Taking the car back was much better, he had is sister there who had very good English.

Quality of rental car provided

yes was clean and for once the correct model , other retail I had a free upgrade, which just ends up costing more in fuel

Overall Score

  Excellent Service

Hired a Honda Jazz in Thailand

Rating: 5 out of 5 based on 556 ratings.


Mr Ross Smith

Website Performance

Excellent absolutely no problems

Positive Experiences

Great prices as always- whole process very efficient

Supplier service at Koh Samui Airport by Thai Rent a Car

Excellent staff - have always coped with changes at last minute to booking (late arrival,one day late etc)

Quality of rental car provided

As ordered and only once (long time ago) had a problem with a battery which was promptly changed.

Overall Score

  Excellent Service

Hired a March/Brio/Mirage ECO car in Thailand

Rating: 5 out of 5 based on 556 ratings.


Mr Lee Carus

Overall Score

  Average

Hired a Ford Ka in Spain

Rating: 3 out of 5 based on 556 ratings.


Mr John Adams

Website Performance

Clar and easy to use website.

Positive Experiences

Total satisfaction.

Supplier service at Bangkok delivery service by Thai Rent a Car

I have used Thai rent a car several times and have been impressed with always getting the car of choice. I have never had 'damage upon return' issues'. The staff have always been able to speak English and been very accommodating with regard to collection and drop-off.

Quality of rental car provided

The car has always been clean and in good mechanical condition.

Overall Score

  Excellent Service

Hired a March/Brio/Mirage ECO car in Thailand

Rating: 5 out of 5 based on 556 ratings.


Mr Kirill Trifonov

Supplier service at Phuket Airport by Hertz Thailand

(1) Staff's command of Engish was not good, esp. when it would come to a discussion (see #2) (2) On pickup the staff tried to get some extra money from me for the full insurance which in reality was included according to FastCaHire voucher. They said "What's included is not a full insurace, you have to pay to make it a full one, or you drive at own risk". (3) Unblocking of the deposit took 32 days after car's return instead of 7 days as it had been promised by staff. Next time I will use Thai Rent which I used last year with none of the above problems.

Quality of rental car provided

Clean, brand new, a more spacious Chevy TrailBlazer Diesel instead of the booked Toyota Fortuner

Overall Score

  Above Average

Hired a Toyota Fortuner 2WD in Thailand

Rating: 4 out of 5 based on 556 ratings.


Mr Rens Van der kloot

Website Performance

Fast, clear for searching and see the car options in one view.

Positive Experiences

Good price and good quality

Supplier service at Bangkok Airport DMK Don Mueang by Hertz Thailand

car was there, but there was no navigation system. We ordered the navigation before. It was very frustrating, because we had to find a hotel in Bangkok with map and compass now.

Quality of rental car provided

Quality of the car was very good, clean.

Overall Score

  Above Average

Hired a Honda City in Thailand

Rating: 4 out of 5 based on 556 ratings.


Mr mal Thornton

Website Performance

Easy even for an old fart like me.

Positive Experiences

No problems, I'm a repeat customer.

Supplier service at Bangkok delivery service by Thai Rent a Car

All good.

Quality of rental car provided

Kilos a bit high but car very well presented, no complaint.

Overall Score

  Excellent Service

Hired a Mitsubishi Pajero Sport in Thailand

Rating: 5 out of 5 based on 556 ratings.


Mr warren Hewitt

Positive Experiences

no problem

Supplier service at Bangkok Airport BKK Suvarnabhumi by Thai Rent a Car

very good

Quality of rental car provided

okay, car had many damaged pannels.

Overall Score

  Above Average

Hired a March/Brio/Mirage ECO car in Thailand

Rating: 4 out of 5 based on 556 ratings.


Mr David Brown

Website Performance

Fast performance, no problems.

Positive Experiences

Prompt replies to queries.

Supplier service at Bangkok Airport BKK Suvarnabhumi by Sixt

Sixt staff were friendly and helpfull.

Quality of rental car provided

Exterior in poor condition, missing remote key.

Overall Score

  Average

Hired a Jazz/City/Vios in Thailand

Rating: 3 out of 5 based on 556 ratings.


Mr Daniel Melischko

Website Performance

fast and easy bookung

Positive Experiences

good price, good service

Supplier service at Khon Kaen Airport by Budget

nice, friendly, thaismile (but only samll english language)

Quality of rental car provided

clean, correct model,

Overall Score

  Excellent Service

Hired a CXMR Toyota Vigo Pickup in Thailand

Rating: 5 out of 5 based on 556 ratings.


Mrs IWONA Rayapen

Website Performance

Very good and easy to use

Positive Experiences

Efficient process, offering good prices and choice of good hire companies

Supplier service at Pisa Airport by Auto Europa

Very good, professional, speedy service with pleasant helpful staff

Quality of rental car provided

clean and modern

Overall Score

  Excellent Service

Hired a Focus/Astra/308 Estate in Italy

Rating: 5 out of 5 based on 556 ratings.


Mr Olaf Roemer

Website Performance

very good

Positive Experiences

excellent, good price, great car

Supplier service at Bangkok Airport DMK Don Mueang by Budget

Very helpful! nice people

Quality of rental car provided

Outstanding

Overall Score

  Excellent Service

Hired a FFAR Toyota Vigo Double Cab 4WD in Thailand

Rating: 5 out of 5 based on 556 ratings.


Mr Olaf Roemer

Website Performance

very good

Positive Experiences

excellent

Supplier service at Surat Thani Airport by Budget

very good

Quality of rental car provided

oustanding

Overall Score

  Excellent Service

Hired a FFAR Toyota Vigo Double Cab 4WD in Thailand

Rating: 5 out of 5 based on 556 ratings.


Mr ian Hunt

Website Performance

fast and easy to use

Positive Experiences

very good

Supplier service at Izmir Airport International by Circular

very good and pleasant staff,no problems

Quality of rental car provided

good clean car,undamaged,as expected

Overall Score

  Excellent Service

Hired a Renault Clio/Ford Fiesta in Turkey

Rating: 5 out of 5 based on 556 ratings.


Mr Jeremy Bartle

Positive Experiences

Excellent.

Supplier service at Bangkok delivery service by Thai Rent a Car

Efficient and friendly.

Quality of rental car provided

Excellent condiition, model as specified.

Overall Score

  Excellent Service

Hired a March/Brio/Mirage ECO car in Thailand

Rating: 5 out of 5 based on 556 ratings.


Mr John Slater Smith

Website Performance

Fast, no problems

Positive Experiences

Best price on the day, no fuss, no waiting

Supplier service at Bangkok delivery service by Thai Rent a Car

Pleasant, on time, no problem!

Quality of rental car provided

Clean - what I ordered

Overall Score

  Above Average

Hired a March/Brio/Mirage ECO car in Thailand

Rating: 4 out of 5 based on 556 ratings.


Mr Ian Dalton

Website Performance

good website

Positive Experiences

good....Hi. I hired 2 cars of you and Budget was the supplier.The company and the staff were a delight to deal with. The first car had a problem with the ipod connection which i got to work on occasions. I took the car back to Budget and 2 young lads tried to fix it but could not. The second car I hired was not very clean on the outside and the ipod did not work at all. Also the GPS had no mapping data installed and the rear cargo light did not work. I eventually got the ipod to work but only on the second last day by doing a factory reset on the Kenwood system. If a car has these features and you hire them then I would expect that they would work. Other than that the cars went well. Regards

Supplier service at Chiang Mai delivery service by Budget

More than helpful staff

Overall Score

  Above Average

Hired a FFAR Toyota Vigo Double Cab 4WD in Thailand

Rating: 4 out of 5 based on 556 ratings.


Mr Maurice Mawhinney

Positive Experiences

efficent all round performance

Supplier service at Bangkok Airport BKK Suvarnabhumi by Thai Rent a Car

We have used Thairent for 5 consecutive years via your website,and have nothing but praise for the service and quality of their cars.Last year I left a hat and my satnav mounting bracket in the car when I returned it,and this year they were in my car when I collected it...what service !.This year my car developed indications that a rear wheel bearing was degenerating.I contacted their office in Hunlya Hin,and had a replacement car ame day...excellent.My only suggestion on improving our experience would be to make the contact with the representative an easier task...also better directions as to where to return the car to the specified area in the airport complex...an idiots guide for me would be excellent !

Quality of rental car provided

excellent

Overall Score

  Excellent Service

Hired a March/Brio/Mirage ECO car in Thailand

Rating: 5 out of 5 based on 556 ratings.


Mr Martin Warburton

Website Performance

Constantly asking to logon when I am already logged is very frustrating

Positive Experiences

ok, nothing better

Supplier service at Phuket delivery service by Thai Rent a Car

Very good

Quality of rental car provided

Very good, Clean, modern, correct model, except boot cover broken when car received

Overall Score

  Excellent Service

Hired a March/Brio/Mirage ECO car in Thailand

Rating: 5 out of 5 based on 556 ratings.


Mr Nigel Parker

Website Performance

Great no problems

Supplier service at Phuket Airport by Hertz Thailand

Good service.

Quality of rental car provided

clean,good condition.

Overall Score

  Excellent Service

Hired a Honda Jazz in Thailand

Rating: 5 out of 5 based on 556 ratings.


Mr Matteo Ricci

Positive Experiences

Good price and service

Supplier service at Phitsanulok Airport by Budget

Timely service

Quality of rental car provided

Clean and good model

Overall Score

  Excellent Service

Hired a CXMR Toyota Vigo Pickup in Thailand

Rating: 5 out of 5 based on 556 ratings.


Gilles Condadzian

Positive Experiences

We collected at Trang airport the car we'd booked and we just want to thank the Budget staff there who were very helpful and nice.The car we picked there was great and we enjoyed driving it up to Bangkok.And, on top of that, I've just realized that Budget had sent back some money onto my bank account for the car we hired from them last December, also from Trang as there was extra charge for a pick up in Trang when I made the reservation because at that time, they didn't have an office there but by the time we collected the car, they'd opened one and they certainly considered the transfer fee from Krabi didn't apply any more. Thanks and congratulations to Budget in Trang.

Supplier service at Trang Airport by Budget

Very good.

Quality of rental car provided

Clean, good.

Overall Score

  Excellent Service

Hired a Honda Freed in Thailand

Rating: 5 out of 5 based on 556 ratings.


Mr Vladimir Slovesnyy

Website Performance

Excellent

Positive Experiences

Excellent, change of car was fast and without any problems

Supplier service at Bangkok Airport BKK Suvarnabhumi by Thai Rent a Car

As usually great.

Quality of rental car provided

Good (50000 km)

Overall Score

  Excellent Service

Hired a Mitsubishi Pajero Sport in Thailand

Rating: 5 out of 5 based on 556 ratings.


Mr Andrew Bennett

Website Performance

Excellent

Positive Experiences

Excellent

Supplier service at Orlando Colonial Drive West by Budget

Excellent

Overall Score

  Excellent Service

Hired a F Ford Escape in Usa

Rating: 5 out of 5 based on 556 ratings.


Mr Kevin Cudbertson

Website Performance

1st class

Positive Experiences

Very satisfied

Supplier service at Pattaya Downtown by Budget

1st class

Quality of rental car provided

1st class

Overall Score

  Above Average

Hired a CXMR Toyota Vigo Pickup in Thailand

Rating: 4 out of 5 based on 556 ratings.


Mr Robert Anderson

Website Performance

Good and easy website

Positive Experiences

Excellent service

Supplier service at Bangkok Airport BKK Suvarnabhumi by Hertz Thailand

Did not have vechicle booked available when arrived but upgraded to better class without question. Good service

Quality of rental car provided

Nearly new car,

Overall Score

  Excellent Service

Hired a Honda CRV in Thailand

Rating: 5 out of 5 based on 556 ratings.


Mr Graham Mortimore

Supplier service at Orlando Airport International by Alamo

Great, they advised us to upgrade to a larger van, glad they did

Quality of rental car provided

great van, stunck of cigarette smoke or sweat or both

Overall Score

  Excellent Service

Hired a Chevy Uplander in Usa

Rating: 5 out of 5 based on 556 ratings.


Mr Geoffrey Scollick

Website Performance

Booking was made easily and efficiently

Supplier service at Bangkok Airport BKK Suvarnabhumi by Hertz Thailand

Efficient

Quality of rental car provided

Honda CRV, high milage 161,000 Kms and a bit tired, noisy auto box and poor performance with 4 persons

Overall Score

  Average

Hired a Honda CRV in Thailand

Rating: 3 out of 5 based on 556 ratings.


Mr Phillip Walsh

Website Performance

Fast and efficient; good message service for amendments to booking

Positive Experiences

Good price; good service

Supplier service at Chiang Rai delivery service by Budget

On time at both Chiang Rai and Chiang Mai

Quality of rental car provided

Nearly new Toyota commuter suited our needs. GPS old and well used and difficult to operate as the touch screen buttons were worn

Overall Score

  Above Average

Hired a MVMR Toyota Hiace 1 in Thailand

Rating: 4 out of 5 based on 556 ratings.


Mr James Black

Website Performance

No problems with site

Positive Experiences

Value for money

Supplier service at Miami Port by Alamo

After an hour's wait standing in queue the staff were pleasant.

Quality of rental car provided

Excellent

Overall Score

  Above Average

Hired a Toyota Corolla 4dr in Usa

Rating: 4 out of 5 based on 556 ratings.


Mr Sander Harmsen

Website Performance

The website could use some improvement. Altough everything works fine it looks a bit messy

Positive Experiences

good and clear communication, good prices

Supplier service at Bangkok delivery service by Thai Rent a Car

Good and competent staff, excellent deliver and pick up service

Quality of rental car provided

Good, clean car, same model as booked.

Overall Score

  Excellent Service

Hired a Nissan March/Honda Brio ECOcar in Thailand

Rating: 5 out of 5 based on 556 ratings.


Mr Stefan Smoliner

Positive Experiences

good price

Supplier service at Bangkok Airport DMK Don Mueang by Budget

english languege skills need to improve

Quality of rental car provided

not exact the one I was ordering but exeptable

Overall Score

  Above Average

Hired a CXMR Toyota Vigo Pickup in Thailand

Rating: 4 out of 5 based on 556 ratings.


Mr Andre Katzenberger

Website Performance

Fast and convenient, the new version seems a little confusing to me.

Positive Experiences

http://www.reviewcentre.com/Car-Hire/FASTCarhire-www-fastcarhire-co-uk-review_1770614, I gave FASTCarhire www.fastcarhire.co.uk 5 out of 5.

Supplier service at Bangkok delivery service by Thai Rent a Car

The staff was very friendly, helpful, on time.

Quality of rental car provided

Good quality, clean, new.

Overall Score

  Excellent Service

Hired a March/Brio/Mirage ECO car in Thailand

Rating: 5 out of 5 based on 556 ratings.


Mr David Munoz perez

Website Performance

Fast and everything is very clear.

Positive Experiences

Good prices and efficient process.

Supplier service at Almeria Airport by GoldCar XML

Very polite and helpfull staff

Quality of rental car provided

Clean and modern, perfect condition

Overall Score

  Excellent Service

Hired a Ford Fiesta in Spain

Rating: 5 out of 5 based on 556 ratings.


Mr james Gilfillan

Website Performance

excellent website,easy to follow instructions

Positive Experiences

great price, great selection of vehicles

Supplier service at Orlando Airport International by Advantage Hertz FL

efficient and fast service

Quality of rental car provided

good low milage vehicle, clean and reliable

Overall Score

  Excellent Service

Hired a IVAR Chrysler Town Countryn in Usa

Rating: 5 out of 5 based on 556 ratings.


Mr David Day

Website Performance

A great way to book easy as 123

Positive Experiences

Service,price,friendly & efficient

Supplier service at Los Angeles Airport International by Alamo

15mins & great staff

Quality of rental car provided

New cars super clean in & out

Overall Score

  Excellent Service

Hired a Mustang Convertible in Usa

Rating: 5 out of 5 based on 556 ratings.


Mrs susan Escobedo

Website Performance

WEBSITE GREAT

Positive Experiences

AFTER A 10 MINUTE WALK TO GET TO THE RENTAL DESKS, IT TOOK 2 HOURS TO GET TO THE WINDOW TO BE SERVICED. 15 MINUTES AT THE DESK, THEN 10 MINUTES TO GET TO THE GARAGE AND PICK OUT YOU CAR FROM THE ENTIRE GARAGE FLOOR(100 PLUS CARS). NO PARKING SLOTS GIVEN.HAD TO HAVE GARAGE RECORD ADDITIONAL DAMAGE TO CAR THAT WAS NOT ON REVIEW PAGE FROM THE DESK. THERE HAD TO BE AT LEAST A THOUSAND EURO WORTH OF DENTS, SCRATCHES, LOOSE BODY SIDES AND MIRROR DAMAGE THAT WAS NOT INDICATED AT INITIAL DESK CHECK-IN. I WONDER HOW MANY PEOPLE HAVE ALREADY BEEN CHARGED FOR THIS DAMAGE. ALL OF THIS APPLIES ONLY TO AUTO EUROPA

Supplier service at Rome Airport Fiumicino by Auto Europa SUP

WAITED TWO HOURS AT RENTAL DESK BEFORE OUR NUMBER CAME UP. SHADY UNREPORTED DAMAGE TO VEHICLE WHEN WE CLAIMED THE CAR AT THE GARAGE. HAD TO WASTE MORE TIME TO HAVE THIS DAMAGE REGISTERED. WHEN I ADVISED CAR WAS NOT PREPPED FOR CLEANLINESS I GOT A LOOK FROM ATTENDANT AS IF I HAD TWO HEADS. I WILL NEVER USE THIS CAR AGENCY AT ROME EVER AGAIN. ON AN UP NOTE-THE RETURN WAS QUITE PLEASANT, EASY AND QUICK.

Quality of rental car provided

UPGRADE TO LARGER CAR AT NO COST, BUT CAR WAS NOT CLEAN, NO WASHER FLUID, 95,000 K MANY DENTS SCRATCHES, LOOSE PARTS AND DAMAGED MIRROR.

Overall Score

  Below Average

Hired a Bravo/Golf/Megane/207 in Italy

Rating: 2 out of 5 based on 556 ratings.


Mr Charles Rogers

Website Performance

Excellent

Positive Experiences

Very good, although we did have a little wait for a driver to collect the car at the drop off point at the airport

Supplier service at Izmir Airport International by Circular

Had to wait for 15 minutes at the airport for the car to arrive. Had to wait 20 minutes at the drop off point for driver to collect. Otherwise we had a very smooth transaction

Quality of rental car provided

Car was very clean and tidy with good tyres.

Overall Score

  Above Average

Hired a Renault Clio/Ford Fiesta in Turkey

Rating: 4 out of 5 based on 556 ratings.


Mr Jason Willington

Website Performance

The website is fast & very easy to use. Layout is user friendly.

Positive Experiences

I had an excellent experience & will be sure to use again.

Supplier service at Bangkok Airport BKK Suvarnabhumi by Thai Rent a Car

A friendly service from Thai Rent A Car. This time we had to load all of our own cases into the minibus. A little help would have been nice as we had quite a big party & also we had two young children with us. I feel that the staff could mention at the time of checking the vehicle any items that the customer is liable to pay for should any damage occur such as tyres, etc.

Quality of rental car provided

Always excellent condition & modern. This time our minibus only had 1'500 kilometers on the clock.

Overall Score

  Above Average

Hired a Toyota Hiace in Thailand

Rating: 4 out of 5 based on 556 ratings.


Mr Paul Lanham

Website Performance

Easy to navigate

Positive Experiences

Efficient and easy to use.

Supplier service at Chiang Mai delivery service by Budget

Very good, helpful polite staff member

Quality of rental car provided

quite good

Overall Score

  Above Average

Hired a MVMR Toyota Hiace 1 in Thailand

Rating: 4 out of 5 based on 556 ratings.


Mr LUIS Thomas

Website Performance

excellent...fast and error free

Positive Experiences

great selection and the best price

Supplier service at Bangkok Airport BKK Suvarnabhumi by Hertz Thailand

staff very friendly. had to pick up car at their off terminal location, but otherwise problem free pickup and drop was at the terminal itself.

Quality of rental car provided

clean, acceptable

Overall Score

  Above Average

Hired a Honda City in Thailand

Rating: 4 out of 5 based on 556 ratings.


Mr NORMAN Norfolk

Website Performance

VERY EASY TO USE

Positive Experiences

VERY EFFICIENT AND HELPFUL

Supplier service at Tampa Airport by Budget

VERY POLITE AND HELPFUL BUT RATHER SLOW

Quality of rental car provided

EXCELLENT

Overall Score

  Excellent Service

Hired a F Ford Escape in Usa

Rating: 5 out of 5 based on 556 ratings.


Mr tony Kelly

Website Performance

very easy to navigate

Supplier service at Alghero Airport by Auto Europa STD

average staff rushed and a bit short on information as to wher car was and procedure for return. we managed

Quality of rental car provided

very good

Overall Score

  Excellent Service

Hired a Smart for Two auto/manual in Italy

Rating: 5 out of 5 based on 556 ratings.


Mr Barrie Dodds

Website Performance

Easy to use!

Positive Experiences

In all, a good experience.

Supplier service at Malaga Airport by GoldCar XML

Very pleasant staff in garage office! Speedy and efficient service.

Quality of rental car provided

May have been a Skoda- but was very impressed! Nice to drive, comfortable and performed well!!

Overall Score

  Excellent Service

Hired a Ford Fiesta in Spain

Rating: 5 out of 5 based on 556 ratings.


Mr Gerard Kerr

Website Performance

Slightly confusing - every time you do an enquiry it sets it up as a booking & then asks for deposits.

Positive Experiences

Average

Supplier service at Los Angeles Airport International by Alamo

Pleasant staff, good advice, quick service

Quality of rental car provided

Clean, modern, suitable - we did upgrade from the car originally booked.

Overall Score

  Above Average

Hired a Dodge Caravan in Usa

Rating: 4 out of 5 based on 556 ratings.


Mr Steve Russell-rayner

Website Performance

Fast Car Hire booking was quick, efficient and easy, I have used them now for a number of bookings and have found the booking / reservation system very good. Locally on arrival the details given on the reservation have always been accurate and I have had no problems with car collection / deliveries even though changes have been made mid hire, these have all been accommodated well.

Positive Experiences

Fast Car Hire booking was quick, efficient and easy, I have used them now for a number of bookings and have found the booking / reservation system very good. Locally on arrival the details given on the reservation have always been accurate and I have had no problems with car collection / deliveries even though changes have been made mid hire, these have all been accommodated well.

Supplier service at Bangkok delivery service by Budget

Arrived 30 minutes late but staff handover then OK, car fine

Overall Score

  Above Average

Hired a CXMR Toyota Vigo Pickup in Thailand

Rating: 4 out of 5 based on 556 ratings.


Mr Steve Russell

Website Performance

Fast Car Hire booking was quick, efficient and easy, I have used them now for a number of bookings and have found the booking / reservation system very good. Locally on arrival the details given on the reservation have always been accurate and I have had no problems with car collection / deliveries even though changes have been made mid hire, these have all been accommodated well. my only criricism is with the 'my account' system, in theory its great but in practice it seems slow, accessing / sending messages is tedious and i am never sure if a message has been sent / received etc, it seems to take forvere to update and when overseas travelling its nice to something a bit easier to use other than this great service thank you

Positive Experiences

Fast Car Hire booking was quick, efficient and easy, I have used them now for a number of bookings and have found the booking / reservation system very good. Locally on arrival the details given on the reservation have always been accurate and I have had no problems with car collection / deliveries even though changes have been made mid hire, these have all been accommodated well. my only criricism is with the 'my account' system, in theory its great but in practice it seems slow, accessing / sending messages is tedious and i am never sure if a message has been sent / received etc, it seems to take forvere to update and when overseas travelling its nice to something a bit easier to use other than this great service thank you

Supplier service at Bangkok Airport BKK Suvarnabhumi by Thai Rent a Car

Finding staff at arrivals was difficult with a few telephone calls made but eventually done and once met staff were very good

Quality of rental car provided

Excellent

Overall Score

  Above Average

Hired a Mitsubishi Pajero Sport in Thailand

Rating: 4 out of 5 based on 556 ratings.


Dr Geoffrey Lofthouse

Website Performance

Fast and easy to use. Advice on CDW insurance (Chartis) could be clearer

Positive Experiences

V Good

Supplier service at San Francisco Airport by Alamo

V Good, pleasant staff, efficient

Quality of rental car provided

Had done 31,000 miles and had some road chips and scratches to paintwork, and drivers door dropped when opened. Only a choice of 2 FSC's when arrived - both Chevy Impala's

Overall Score

  Above Average

Hired a Chevrolet Impala 4dr in Usa

Rating: 4 out of 5 based on 556 ratings.


Mr Paul Booth

Website Performance

All worked OK - No problems

Positive Experiences

Good - new car - good service polite staff - also good news Automotive cars at Malaga - fuel policy is return with same level of fuel - NO rip off on overpriced fuel - Other car hire companies please note!!!!!!

Supplier service at Malaga Airport by Automotive Cars

Pleasent and polite staff - good clean cars - minibus driver very good

Quality of rental car provided

Booked a Renault Megan or "Similar" got Kia Rio not really similar to me!! - but it was a good clean car low milage, only 2 of us - so it was OK (I dont like driving the very small cars - so always book something a bit bigger as we travel around a lot when in Spain) - and no problems - full emergency kit i.e. triangle, dayglow vest etc.

Overall Score

  Excellent Service

Hired a D Renault Megane in Spain

Rating: 5 out of 5 based on 556 ratings.


Mr Ciaran Swaine

Website Performance

Web site fast and easy to navigate

Positive Experiences

Fast replies and good value

Supplier service at Antalya Airport International by Isik

Beware of Isik's hidden charge of 18% if you pay the ballance of the rental by credit card and reps dont take kindly to customers complaining. Rep was on time to collect the car.

Quality of rental car provided

Car was not as ordered but was serviceable even though it was dammaged.

Overall Score

  Average

Hired a Fiat Doblio in Turkey

Rating: 3 out of 5 based on 556 ratings.


Mr Pravin Patel

Website Performance

great performance

Positive Experiences

great prices on the web, immediate reply, excellent

Supplier service at San Francisco Union Sq by Alamo

Great service by the staff, no problems, no delays.

Quality of rental car provided

The car was clean, modern and received an upgraded model.

Overall Score

  Excellent Service

Hired a Dodge Caravan in Usa

Rating: 5 out of 5 based on 556 ratings.


Mr Jim Hobbs

Website Performance

The FASTCarhire website is easy to use for information, bookings and communication.

Positive Experiences

I think the service from FASTCarhire is very good and would recommend them to anyone.

Supplier service at Faro Airport by Auto Jardim

The pick up process is fairy quick and painless and the cars are within a short walking distance from the office. The staff are friendly and helpful English speakers.

Quality of rental car provided

Our car this year was a well used 2006 model Ford Fiesta which was serviceable if a little tatty (it would have been nice to have had the current model). The actual car make / model you get is always unknown until you walk out to the car with one of their staff to confirm the condition. I think I would like to know this in advance.

Overall Score

  Excellent Service

Hired a EDMR Clio/Fiesta/Ibiza in Portugal

Rating: 5 out of 5 based on 556 ratings.


Mr Cornelis Rutten

Website Performance

easy to use for enquiry, clear information

Positive Experiences

Request for additional information of delivery address done by short message (SMS), which is nice in case your are on holiday and don't have easy access to internet.

Supplier service at Bangkok delivery service by Budget

excellent service, delivery & recollection time pre-informed by telephone. Further delivery address information was done by telephone, very pleasant talk

Quality of rental car provided

brand new, so no complains about car quality. However the car was so brand new it did not even have official license plates (just printed license plate papers), which caused a half hour delay during a police check

Overall Score

  Excellent Service

Hired a CXMR Toyota Vigo Pickup in Thailand

Rating: 5 out of 5 based on 556 ratings.


Mr giorgio Marchese

Website Performance

Absolutely fast and perfect. Easy to book, clear instruction to be followed. Great prices!

Positive Experiences

I'll book through this website again for sure!

Supplier service at Bangkok City by Thai Rent a Car

Efficient and pleasant staff. Perfect service.

Quality of rental car provided

New and absolutely perfect car.

Overall Score

  Excellent Service

Hired a March/Brio/Mirage ECO car in Thailand

Rating: 5 out of 5 based on 556 ratings.


Mr Gerald Dake

Positive Experiences

Good Prices

Supplier service at Miami Airport by Budget

Good service

Quality of rental car provided

Clean, Correct model

Overall Score

  Excellent Service

Hired a Dodge Caravan in Usa

Rating: 5 out of 5 based on 556 ratings.


Mr Henk Weijs

Website Performance

Website is fine. I booked the car with a few clicks in a few minutes.

Positive Experiences

Quick response by mail. Vouchers arive within minutes.

Supplier service at Bangkok Airport BKK Suvarnabhumi by Budget

Well organized. After arriving at the budget desk and finnishing the paperwork, I left the airport by car after 15 minutes.

Quality of rental car provided

It was a brand new car (correct model aswell), had only been driven for 132 km when I picked it up.

Overall Score

  Excellent Service

Hired a FFAR Toyota Vigo Double Cab 4WD in Thailand

Rating: 5 out of 5 based on 556 ratings.


Mr Jean-Pascal Chevin

Website Performance

no comment

Positive Experiences

Good overall experience, competitive prices

Supplier service at Ubon Ratchathani Airport by Budget

Service was fast and professional. No problem, except that there was no gps available.

Quality of rental car provided

clean car, not the model previously asked, but an equivalent one. Powerful and reliable.

Overall Score

  Above Average

Hired a PFAR Toyota Fortuner 4WD 5plus2 Seater in Thailand

Rating: 4 out of 5 based on 556 ratings.


Mr william Larkin

Website Performance

Overall very good, but on my last hire communications were very slow and very confusing

Positive Experiences

Good prices, very slow replies, confused process, which has not been my experience in the past.

Supplier service at by Affordable

Excellent

Quality of rental car provided

Better car than i booked, very clean and nearly brand new.

Overall Score

  Excellent Service

Hired a Ford Focus C Max in Spain

Rating: 5 out of 5 based on 556 ratings.


Mr silvano Matteoni

Positive Experiences

Good prices, fast handling and efficient process

Supplier service at Phuket Airport by Budget

friendly staff that was in place despite early morning and spoke good English

Quality of rental car provided

excellent car, clean and tidy had only 4000 km. The car came with full tank which has not always been the case with other car rental agencies. The only problem I had was that it had a very high luggage cover, so I did not get it in my garage. :-) But that's it's hardly the rental company's fault, rather something that I should have checked when I booked the car.

Overall Score

  Excellent Service

Hired a CXMR Toyota Vigo Pickup in Thailand

Rating: 5 out of 5 based on 556 ratings.


Mr Philip Rathbone

Website Performance

good website, easy to use, simple to make changes

Positive Experiences

Easy to use, competitve prices

Supplier service at Bourgas Airport by CarRenT

Great service, arrived on time both for delivery and collection and good English spoken. A breakdown service would have been useful.

Quality of rental car provided

Basic but clean and in good condition.

Overall Score

  Above Average

Hired a Renault Clio in Bulgaria

Rating: 4 out of 5 based on 556 ratings.


Mr Paul Baker

Positive Experiences

to begin with I got the wrong car. I did order a vigo extra cab with a canopy back. but it turned out a good mistake as i help someone move to furniture.

Supplier service at Bangkok Airport BKK Suvarnabhumi by Thai Rent a Car

good service .

Quality of rental car provided

very good

Overall Score

  Excellent Service

Hired a Toyota Vigo Extra Cab Covered 2WD in Thailand

Rating: 5 out of 5 based on 556 ratings.


Mr marc Smith

Website Performance

Fast easy to use

Positive Experiences

Smooth and efficient

Supplier service at Bangkok Airport BKK Suvarnabhumi by Budget

Friendly pleasant helpful staff with the famous Thai smile

Quality of rental car provided

nearly new every time i've rented

Overall Score

  Excellent Service

Hired a EDAR Honda City in Thailand

Rating: 5 out of 5 based on 556 ratings.


Miss Anita Knights

Website Performance

Perfect

Positive Experiences

Perfect

Supplier service at Koh Samui Airport by Thai Rent a Car

Friendly staff

Quality of rental car provided

Modern and clean car

Overall Score

  Excellent Service

Hired a Nissan March/Honda Brio ECOcar in Thailand

Rating: 5 out of 5 based on 556 ratings.


Mrs Theresa O Fischer

Website Performance

excellent

Positive Experiences

Very Good

Supplier service at New York JFK Airport by Budget

Long lines; input my name on the reservation incorrectly and it took quite awhile for them to locate my contract/reservation. No one available at drop off to record my mileage and fuel.

Overall Score

  Above Average

Hired a Lincoln Town in Usa

Rating: 4 out of 5 based on 556 ratings.


Mr Philippe Libotte

Website Performance

eazy to use clear and contain the infos we need.

Positive Experiences

Good price, no problem to change the pick-up date, professional

Supplier service at Bangkok Airport BKK Suvarnabhumi by Sixt

professional, pleasant

Quality of rental car provided

correct, car model upgrated as the model selected was not available, clean,

Overall Score

  Excellent Service

Hired a New Jazz/City/Vios in Thailand

Rating: 5 out of 5 based on 556 ratings.


Mr John Henry

Website Performance

Excellent. Very simple to access and use.

Positive Experiences

Excellent.

Supplier service at Koh Samui delivery service by Thai Rent a Car

• Thai Rent service was excellent - delivery and pick up of car from hotel was easy and efficient. Staff spoke reasonable English and were pleasant to deal with. Would recommend this firm to anyone.

Quality of rental car provided

• The car received only has 1000kms on the clock and was a great little car to drive round the island

Overall Score

  Excellent Service

Hired a March/Brio/Mirage ECO car in Thailand

Rating: 5 out of 5 based on 556 ratings.


Mr Uri Ovadia

Website Performance

easy for use

Positive Experiences

efficient process

Supplier service at Trieste Airport by Maggiore

very good

Quality of rental car provided

very good

Overall Score

  Excellent Service

Hired a Nissan Qashqai/3008 in Italy

Rating: 5 out of 5 based on 556 ratings.


Mr rodney Mcclements

Website Performance

very good

Positive Experiences

very good

Supplier service at by Circular

excellent

Quality of rental car provided

very good

Overall Score

  Excellent Service

Hired a Renault Clio/Ford Fiesta in Turkey

Rating: 5 out of 5 based on 556 ratings.


Mr Thomas Schutzer-weissmann

Positive Experiences

Very good - the best part was your suggestion to buy third-party no-excess insurance, which has saved me a lot of money :)

Supplier service at Cagliari Airport by Maggiore

They were friendly and straightforward, no problems or delays.

Quality of rental car provided

The car was the correct model and clean, but the brakes were a bit spongy.

Overall Score

  Excellent Service

Hired a Panda/Micra/Ypsilon in Sardinia

Rating: 5 out of 5 based on 556 ratings.


Mr Peter Duffy

Website Performance

Very clear and easy to use

Positive Experiences

Very good, always good price and good communication

Supplier service at Bangkok Airport BKK Suvarnabhumi by Budget

Staff at desk always very helpful,paperwork is always ready and completion only takes a few minutes. dropping off is the same,someone waits at departures and waves you in.

Quality of rental car provided

All as booked, clean modern vehicle and always a complimentry bottle of cold water which is most welcome.

Overall Score

  Excellent Service

Hired a CXMR Toyota Vigo Pickup in Thailand

Rating: 5 out of 5 based on 556 ratings.


Mr Hannu Palmu

Website Performance

Website is basically good and easy to use, but the user interface is a little bit confusing. It was not so easy to understand, when my order was confirmed.

Positive Experiences

Prices were much better tha f.ex. from AVIS. Very good overall experience, everything went ok.

Supplier service at Funchal delivery service by Rodavante

Rodavante service was very professional and pleasant. Everything was explained carefully and is was really nice to operate with the staff. When leaving car to the airport, it's good to remember that their office is at the parking place. They have also an office inside the building, but that is wrong place when leaving the car and there is quite a long walk between these two offices.

Quality of rental car provided

Car was as expected and worked very well, allthough it had quite many kilometers (77000) and you could feel that the suspension was almost 'dead'. Diesel engine is good option in Madeira, because of the high mountains.

Overall Score

  Excellent Service

Hired a CWMR Ford Focus Estate in Madeira

Rating: 5 out of 5 based on 556 ratings.


Mr Karel Ulik

Website Performance

The site is a bit confusing, sometimes I had difficulty to get to the information I needed (voucher etc.), the easiest way was to use links in emails.

Positive Experiences

As for the service as such, I cannot have a single complaint. Very good service in terms of speed, prices etc. I especially liked you proactively searched for other ways how to reduce price (alternate renters).

Supplier service at Washington DC Dulles Airport by National

Staff was excellent, service was timely. Maybe advice could have been more accurate (we were adviced to pay extra for toll unit because USA were supposed to be full of toll highways - in the end, we did not need it in a single instance - but it is just a minor thing)

Quality of rental car provided

Car was excellent, the actual modell, very clean. Overall selection was also very good.

Overall Score

  Excellent Service

Hired a Chevrolet Impala 4dr in Usa

Rating: 5 out of 5 based on 556 ratings.


Mrs Anne Kennedy

Website Performance

Simplified easy process

Positive Experiences

Excellent

Supplier service at Murcia Airport by Goldcar

Nice friendly service,I have used Gold Car 5 times and never experienced any problem

Quality of rental car provided

Fab, excellent,upgraded to a brand new sporty Audi

Overall Score

  Excellent Service

Hired a Ford Fiesta 5 Dr in Spain

Rating: 5 out of 5 based on 556 ratings.


Mr Martin Webb

Website Performance

Easy to use

Positive Experiences

Value for money & efficient service

Supplier service at Faro Airport by Airauto Portugal

Quick with paperwork,keeping the door to door time to a minimum

Overall Score

  Above Average

Hired a Corsa/Fiesta in Portugal

Rating: 4 out of 5 based on 556 ratings.


Mr roger Wotherspoon

Website Performance

first time use relatively easy until needed to work out some payment issues then needed help. some emails resolved this and now find quite easy

Positive Experiences

website gives quick quotes, good prices and when book well in advance hasn't failed me yet

Supplier service at Udon Thani Airport by Thai Rent a Car

quick efficient service at airport. as said before just need specify damage if exists on car. otherwise all good

Quality of rental car provided

first car hire quite scratched - second car hire like new but both good inside

Overall Score

  Average

Hired a March/Brio/Mirage ECO car in Thailand

Rating: 3 out of 5 based on 556 ratings.


Mr james Witchell

Website Performance

FAST. EXCELLENT!

Positive Experiences

NO PROBLEM WITH BOOKING GOOD PRICE ALL VERY EFFICIENT.

Supplier service at Faro Airport International by AutoRent Portugal

EXCELLENT PROCESS WITH PICKING UP CAR VERY FAST AND STAFF VERY FRIENDLY AND HELPFUL.

Quality of rental car provided

CAR WAS AS STATED ON BOOKING CLEAN AND MODERN FUEL POLICY GREAT PICK UP AND RETURN WITH SAME AMOUNT. NO PAYING FOR A FULL TANK!!!

Overall Score

  Excellent Service

Hired a A Chevrolet Matiz in Portugal

Rating: 5 out of 5 based on 556 ratings.


Mr Vladimir Slovesnyy

Website Performance

Excellent

Positive Experiences

Excellent

Supplier service at Bangkok Airport BKK Suvarnabhumi by Thai Rent a Car

Excellent and very fast (comparing with Budget)

Quality of rental car provided

Good, but something was producing bad sounds when you push break.

Overall Score

  Excellent Service

Hired a Nissan March/Honda Brio ECOcar in Thailand

Rating: 5 out of 5 based on 556 ratings.


Mr Peter Brooke

Website Performance

Very easy to use website listing all rental options with good price transparency across the various rental companies.

Positive Experiences

Excellent - hassle free as usual.

Supplier service at Bangkok delivery service by Budget

On time delivery & collection by friendy staff. No hassle - All round great service.

Quality of rental car provided

Brand new car - better than I expected.

Overall Score

  Excellent Service

Hired a PFAR Toyota Fortuner 4WD 5plus2 Seater in Thailand

Rating: 5 out of 5 based on 556 ratings.


Miss Jo Williams

Website Performance

Fast, easy to understand and compare to other websites. Only worry would be whether pictures truly represent the size of the vehicle (not just your website!)

Positive Experiences

Excellent

Supplier service at Izmir Airport International by Circular

Lovely friendly staff and very effficient and easy. Took seconds to return the vehicle and they drove us round to departures. Drove us to petrol station to complete paperwork so easy to fill up at same time.

Quality of rental car provided

Fantastic - slightly bigger than we were expecting which was great as we had pushchair etc. Brand new car with great fuel consumption :)

Overall Score

  Excellent Service

Hired a Fiat Doblo/Renault Kangoo in Turkey

Rating: 5 out of 5 based on 556 ratings.


Mr James Bramich

Website Performance

Fast and easy to use.

Positive Experiences

Good prices, zero excess collision insurance, home delivery.

Supplier service at Bangkok delivery service by Hertz Thailand

Delivery of the vehicle was late due to confusion regarding the delivery address but apart from that service was great and the pickup at the end of the hire was on time.

Quality of rental car provided

The car was good inside but has some damage on the exterior.

Overall Score

  Excellent Service

Hired a Honda City in Thailand

Rating: 5 out of 5 based on 556 ratings.


Mr marc Smith

Website Performance

quick easy to use

Positive Experiences

fast and efficent

Supplier service at Khon Kaen Airport by Budget

friendly staff

Quality of rental car provided

brand new car

Overall Score

  Above Average

Hired a FFAR Toyota Vigo Double Cab 4WD in Thailand

Rating: 4 out of 5 based on 556 ratings.


Mr Geoffrey Hill

Website Performance

Very pleased with my choice

Positive Experiences

Very well looked after

Supplier service at San Diego Airport by Advantage Hertz CL

A very good choice of car hire, very good staff.

Quality of rental car provided

A choice of three models of the S.U.V I requested, in great condition.

Overall Score

  Excellent Service

Hired a IFAR Jeep Liberty in Usa

Rating: 5 out of 5 based on 556 ratings.


Mr keith Wroe

Positive Experiences

Good prices

Supplier service at Bourgas Airport by Budget

Excellent staff, good service

Quality of rental car provided

Modern, clean

Overall Score

  Excellent Service

Hired a CCMR Opel Corsa in Bulgaria

Rating: 5 out of 5 based on 556 ratings.


Mr Stuart Roy

Website Performance

website was easy to use and I quickly found a car at a resonable price from budjet and on fastcarhire the price was £10 cheaper than budget for the same thing

Positive Experiences

well pleased with the way fastcarhire works have used them 3 times with no problems encountered

Supplier service at Bangkok Airport BKK Suvarnabhumi by Budget

Overall good natured and well manored staff

Quality of rental car provided

Clean on pickup with a full tank of fuel and correct ordered model

Overall Score

  Above Average

Hired a CXMR Toyota Vigo Pickup in Thailand

Rating: 4 out of 5 based on 556 ratings.


Mr Hans Linde

Website Performance

Very good.

Positive Experiences

Got fast reply on site and very good rates.

Supplier service at Phuket Airport by Budget

Very pleasant staff.

Quality of rental car provided

We had a very well maintained vehicle and were very happy with our Toyota Vigo smart cab. The pick-up has a high ground clearance which makes viewing so much more enjoyable than from a normal low car.

Overall Score

  Excellent Service

Hired a CXMR Toyota Vigo Pickup in Thailand

Rating: 5 out of 5 based on 556 ratings.


Mr ROBIN Petherbridge

Quality of rental car provided

Booked 'Aygo or equivalent', but were given Chevrolet Matiz which is much smaller

Overall Score

  Above Average

Hired a MBMN Toyota Aygo in Portugal

Rating: 4 out of 5 based on 556 ratings.


Mr david Sutton

Website Performance

very good

Positive Experiences

happy with the service

Supplier service at Hua Hin Downtown by Budget

very helpful

Quality of rental car provided

very good

Overall Score

  Excellent Service

Hired a CXMR Toyota Vigo Pickup in Thailand

Rating: 5 out of 5 based on 556 ratings.


Mr Christophe Conte

Website Performance

Fast and Serious !

Positive Experiences

Good prices, good car = good trip

Supplier service at Port Elizabeth Airport by Budget Super POG

Fast check-in and out. Friendly staff. Very efficient service

Quality of rental car provided

The model we want, clean in very good maintenance

Overall Score

  Excellent Service

Hired a Toyota Avanza 5plus2 in Safrica

Rating: 5 out of 5 based on 556 ratings.


Mr John Sorensen

Website Performance

Good website, easy to find and book a car.

Positive Experiences

Good prices. Easy to change your booking to another destination or pick up place.

Supplier service at Hua Hin delivery service by Budget

Nice people work for Budget allways smiling and friendly

Quality of rental car provided

The car was allmost a new car, clean and everything works.

Overall Score

  Excellent Service

Hired a CXMR Toyota Vigo Pickup in Thailand

Rating: 5 out of 5 based on 556 ratings.


Mrs Teresa Yee

Website Performance

Comprehensive

Positive Experiences

Efficient

Supplier service at Penang Airport by Kasina

Meet and greet/returning vehicle was a breeze. Very professional.

Quality of rental car provided

Clean, comfy and suit our needs.

Overall Score

  Excellent Service

Hired a Proton Exora in Malaysia

Rating: 5 out of 5 based on 556 ratings.


Mr Russel Theron

Website Performance

Website is acceptable needs a little modernising but ok

Positive Experiences

The prices are ok but very expensive compared to europe.

Supplier service at Johannesburg Airport OR Tambo by 1st Car Rental STD

Staff where pleasant

Quality of rental car provided

The car was not aligned and the wheels at 120km/h where all over the place, the drivers chair was uncomfortable. The baby seat we ordered was the rong type and we had to wait 1hr at airport for a correct seat to be found.

Overall Score

  Average

Hired a C Tiida/Sandero manual in Safrica

Rating: 3 out of 5 based on 556 ratings.


Mr David Bland

Positive Experiences

Good everything was as quoted

Supplier service at Bangkok Airport DMK Don Mueang by Budget

Very good

Quality of rental car provided

Excellent

Overall Score

  Excellent Service

Hired a PFAR Toyota Fortuner 4WD 5plus2 Seater in Thailand

Rating: 5 out of 5 based on 556 ratings.


Mrs Amanda Carus

Quality of rental car provided

Excellent

Overall Score

  Excellent Service

Hired a F Ford Escape in Usa

Rating: 5 out of 5 based on 556 ratings.


Mr Jeremy Bartle

Website Performance

It was easy to choose and book a car on the web-site. All information about car and price was clear.

Positive Experiences

Good - email updates notified me of the progress of my booking.

Supplier service at Bangkok delivery service by Thai Rent a Car

Prompt, courteous, efficient, no scams.

Quality of rental car provided

Excellent, only a few minor scuff marks on the bodywork.

Overall Score

  Excellent Service

Hired a Nissan March/Honda Brio ECOcar in Thailand

Rating: 5 out of 5 based on 556 ratings.


Mr Thomas Whateley

Website Performance

Very good

Positive Experiences

As good as expected.

Supplier service at Bangkok Airport BKK Suvarnabhumi by Hertz Thailand

Car took a long time to come to collection desk - over 30mins!!! Also the car only had half a tank of Diesel.

Quality of rental car provided

Car looked a bit tired and had a few annoying rattles, but generally ok.

Overall Score

  Average

Hired a Toyota Fortuner 4WD in Thailand

Rating: 3 out of 5 based on 556 ratings.


Mr John West

Positive Experiences

I have used FASTCarhire for several years now and have had great deals on most occasions the car I have requested has been upgraded.

Supplier service at Lanzarote Arrecife Airport by Cicar

Friendly staff and quick and efficient

Quality of rental car provided

This year I did not get an upgrade, but car was ok.

Overall Score

  Excellent Service

Hired a Corsa 3dr auto in Spain

Rating: 5 out of 5 based on 556 ratings.


Mr Christopher Wild

Website Performance

Fast, clear, efficient and easy to compare different providers

Positive Experiences

As always, very good service and very good value for money.

Supplier service at Bangkok delivery service by Hertz Thailand

Friendly staff, spoke good English, on time and efficient.

Quality of rental car provided

Changed model from Honda City to Toyota Vios which was a little smaller, but not a major issue. The car was a few years old and didnt have an IPOD connection, but again, not a major issue.

Overall Score

  Above Average

Hired a Honda City in Thailand

Rating: 4 out of 5 based on 556 ratings.


Mr Christopher Wild

Website Performance

Good, fast, easy to compare different providers

Positive Experiences

As always, good value for money, fast, efficient and friendly.

Supplier service at Bangkok delivery service by Hertz Thailand

Very helpful staff who spoke a good level of English.

Quality of rental car provided

OK. Changed from a Honda City to a Toyota Vios which was a little smaller, but not a major issue.

Overall Score

  Above Average

Hired a Honda City in Thailand

Rating: 4 out of 5 based on 556 ratings.


Mr David Ward

Website Performance

Excellent website, clear and easy to use.

Positive Experiences

Very good and quick service.

Supplier service at Bangkok delivery service by Budget

Very pleasant staff, arrived before the arranged delivery time.

Quality of rental car provided

Vehicle was clean and reasonably new. Pitty they do not have any newer Fortuners with the iPod connection.

Overall Score

  Excellent Service

Hired a PFAR Toyota Fortuner 4WD 5plus2 Seater in Thailand

Rating: 5 out of 5 based on 556 ratings.


Mr Basil Pappajohn

Website Performance

Very fast

Positive Experiences

Good prices , Fast replies ,and the service was a treat .

Supplier service at Phuket Airport by Thai Rent a Car

The staff are top shelf and I would highly recommend them as nothing is too much for them .

Quality of rental car provided

Correct model , very clean and the latest model

Overall Score

  Excellent Service

Hired a Nissan March ECOcar in Thailand

Rating: 5 out of 5 based on 556 ratings.


Mr YUWA Chan

Website Performance

Fast and powerful, clear to understand.

Positive Experiences

This is the second time I use FASTCarhire. Better deal than car hire companies. No hessistation to recommend it to my friends.

Supplier service at Bangkok Airport BKK Suvarnabhumi by Hertz Thailand

Of good service as it used to be.

Quality of rental car provided

Reasonably new, correct model, everything working well.

Overall Score

  Above Average

Hired a Honda City in Thailand

Rating: 4 out of 5 based on 556 ratings.


Mr Damon Hawkins

Website Performance

The messaging system is a bit confusing, about from that its good

Positive Experiences

Great and happy with the service

Supplier service at Bangkok Airport BKK Suvarnabhumi by Hertz Thailand

Good service received

Quality of rental car provided

Good condition

Overall Score

  Above Average

Hired a Honda Civic in Thailand

Rating: 4 out of 5 based on 556 ratings.


Mr vlad Ilin

Website Performance

Website works fine. Looks dated, but works. Better customer login recommended.

Positive Experiences

Fast service - marginally better prices.

Supplier service at Bangkok City by Budget

Always pleasant staff, but the truck had a cover limmited the haul space of the trunk. Would recommend budget inform of this before, made moving large objects difficult.

Quality of rental car provided

Brand New

Overall Score

  Above Average

Hired a CXMR Toyota Vigo Pickup in Thailand

Rating: 4 out of 5 based on 556 ratings.


Mrs pattie Hartshorne

Website Performance

no problems understandable easy to navigate

Positive Experiences

very efficient done without problems

Supplier service at Udon Thani Airport by Thai Rent a Car

very helpful staff at all thairentacar in thailand any problems and a phone call sorts it out need to ring bangkok if thai speaking is a problem but they will allways sort your rental out

Quality of rental car provided

only once had a bad car that was 10 years ago the last 12 rentals have been brilliant with new or almost new cars the year following the bad car we were upgraded free of charge

Overall Score

  Excellent Service

Hired a Toyota Vigo Pickup 2WD in Thailand

Rating: 5 out of 5 based on 556 ratings.


Mr Richard Van munster

Positive Experiences

excellent

Supplier service at Surat Thani Airport by Budget

very good

Overall Score

  Excellent Service

Hired a EDAR Honda City in Thailand

Rating: 5 out of 5 based on 556 ratings.


Ms SAO FAN Leong

Website Performance

HELPFUL

Positive Experiences

FAST AND HELPFUL RESPONSE TO MY ENQUIRIES WHEN MAKEING RESERVATION FRIENDLY STAFF

Supplier service at Bangkok Airport BKK Suvarnabhumi by Hertz Thailand

I DISCOVERED THAT I LEFT MY PASSPORT IN THE CAR AFTER I WENT BACK TO MY HOME TOWN...THE FRIENDLY STAFF HELPED ME TO FIND IT BACK AND GIVE TO MY FRIEND THEY HELPED ME TO FIND MY PASSPORT BACK WHICH I LEFT INSIDE THE CAR

Overall Score

  Above Average

Hired a Toyota Fortuner 4WD in Thailand

Rating: 4 out of 5 based on 556 ratings.


Mr Andreas Heckmann

Supplier service at Phuket delivery service by Budget

Very good, much better than "Thai Rent A Car" I used before.

Quality of rental car provided

Excellent

Overall Score

  Above Average

Hired a CXMR Toyota Vigo Pickup in Thailand

Rating: 4 out of 5 based on 556 ratings.


Mr Sergei Zavolner

Website Performance

Fast website. Everything is organized perfectly

Positive Experiences

Good prices. Nice to deal with.

Supplier service at Bangkok Airport BKK Suvarnabhumi by Thai Rent a Car

Service is excellent and fast. No problems at all. Recommend.

Quality of rental car provided

Car was clean. Almost new (11000 km). Quite powerful and not expensive (Nissan March 1.2l AT).

Overall Score

  Excellent Service

Hired a Nissan March ECOcar in Thailand

Rating: 5 out of 5 based on 556 ratings.


Mr mal Thornton

Positive Experiences

This is the second time we've used Fast Car & Budget in Thailand. On both occasions everything was trouble free.

Supplier service at Bangkok delivery service by Budget

Never had an issue with the service. Car is always ready on time & staff pleasant.

Quality of rental car provided

Late model cars in very good & clean condition.

Overall Score

  Above Average

Hired a ICAR Honda Civic 1.8 in Thailand

Rating: 4 out of 5 based on 556 ratings.


Mr martin Cleere

Website Performance

very good, I just encounter some difficulties due to my employeers fire wall

Positive Experiences

very good

Supplier service at Bangkok Airport BKK Suvarnabhumi by Hertz Thailand

Very pleasant staff and friendly, explained all the car controls in a precise manner

Quality of rental car provided

I had an issue with the hire car from the airport due to the internal and rear lights did not work but once i called the depot the car was changed within 30 minutes, excellent service

Overall Score

  Excellent Service

Hired a Honda City in Thailand

Rating: 5 out of 5 based on 556 ratings.


Mr Igor Pokrovskiy

Website Performance

Fast, easy to use

Positive Experiences

Fast replies, good prices, everything is clear!

Supplier service at Bergamo Airport by Maggiore

They do not disturb you at all. Just doing their work. Service is perfect! You take the keys and you just bring them back at the end of period of hire.

Quality of rental car provided

Of course, ordinary VW Golf instead of Alpha Mito disappointed us. But Golf was clean and well run. No problem at all.

Overall Score

  Excellent Service

Hired a Alfa Mito in Italy

Rating: 5 out of 5 based on 556 ratings.


Miss Georgina Adams

Website Performance

Easy to use and navigate around.

Positive Experiences

I was really pleased with the overall service. The prices was value for money, the car was new,clean and reliable and the whole process was easy. I got speedy responses whenever I asked a question and everything was clear to me. Really pleased and will definitely use you again.

Supplier service at by Circular

I was greeted by the representative and was on my way in about 15 minutes, it really was that quick. He showed me everything I needed to know and even gave me directions. Such a relief to have had that as was very nervous when I got there - this was the first time I had hired a car and driven abroad. Returning the car was just as easy.

Quality of rental car provided

Really pleased with the car, it was new and it worked!

Overall Score

  Excellent Service

Hired a Renault Clio/Ford Fiesta in Turkey

Rating: 5 out of 5 based on 556 ratings.


Mr Jeremy Bartle

Website Performance

Good, easy to use, clear, all expected options available.

Positive Experiences

Order processed quickly, accurately and efficiently.

Supplier service at Bangkok delivery service by Thai Rent a Car

Excellent. Car well prepared, phoned to confirm the day prior to delivery and collection.

Quality of rental car provided

Excellent.

Overall Score

  Excellent Service

Hired a Nissan March ECOcar in Thailand

Rating: 5 out of 5 based on 556 ratings.


Mr Jon Gregory

Website Performance

Excellent

Positive Experiences

just re booking service was exceptional from start to finish

Supplier service at by Thai Rent a Car

excellent staff

Overall Score

  Excellent Service

Hired a Toyota Fortuner in Thailand

Rating: 5 out of 5 based on 556 ratings.


Mr IAN Jones

Website Performance

very good

Positive Experiences

quick and good price

Supplier service at Gran Canaria Las Palmas Airport by Goldcar Canaries

always charge more than fast car hire price

Overall Score

  Average

Hired a CXMR Berlingo/Caddy/Doblo in Spain

Rating: 3 out of 5 based on 556 ratings.


Mr kevin Donnellan

Positive Experiences

Good with only issue re names Fast Carhire v Auto Jardim

Quality of rental car provided

excellent

Overall Score

  Above Average

Hired a IDMR Scenic/Megane/Fluence with Sat Nav in Portugal

Rating: 4 out of 5 based on 556 ratings.


Mr Geoffrey Lester

Supplier service at by Barbados

Very Good

Quality of rental car provided

Very Good, - clean, modern and appears to be well serviced - would certainly use again.

Overall Score

  Excellent Service

Hired a ECAR Daihatsu Charade in Barbados

Rating: 5 out of 5 based on 556 ratings.


Mr Geoffrey Lester

Supplier service at by Barbados

Very professional

Quality of rental car provided

Car was modern, well equipped, delivered on-time and I'd certainly use them again.

Overall Score

  Excellent Service

Hired a ECAR Daihatsu Charade in Barbados

Rating: 5 out of 5 based on 556 ratings.


Mr Holger Holstein

Website Performance

Good, very easy to use

Positive Experiences

Good, good price

Supplier service at Bangkok Airport BKK Suvarnabhumi by Thai Rent a Car

As they don't have a counter a the terminal, I had to wait quite some time for their staff for pick up and return. Last time with Budget was better

Quality of rental car provided

Car was ok, but last time when rented via Budget the car was better

Overall Score

  Excellent Service

Hired a Toyota Vigo Extra Cab 2WD in Thailand

Rating: 5 out of 5 based on 556 ratings.


Mr Michael Gill

Supplier service at Hua Hin Downtown by Budget

Staff helpful

Quality of rental car provided

Clean new car

Overall Score

  Excellent Service

Hired a MCAR Honda Brio ECO car in Thailand

Rating: 5 out of 5 based on 556 ratings.


Mr Sylvain Hervy

Website Performance

No problem to book the car. Good reaction: Thai rent a car didn't have the right cat, I got immediatly a new proposal with Hertz. It only takes me some times to find how to send an answer on the website

Positive Experiences

Very good

Supplier service at Bangkok Airport BKK Suvarnabhumi by Hertz Thailand

Very good. Very pleasant staff.

Quality of rental car provided

May be a little old for a Hertz car. More than 170000 kms for a 4X4 car. I was a litle concern. I was waiting for a newer car even if I ddin't gor any problem.

Overall Score

  Excellent Service

Hired a Toyota Fortuner 4WD in Thailand

Rating: 5 out of 5 based on 556 ratings.


Mr Ka Kei Tsui

Website Performance

Easy to use

Positive Experiences

Convenient, low price

Quality of rental car provided

New, Clean

Overall Score

  Excellent Service

Hired a Nissan March ECOcar in Thailand

Rating: 5 out of 5 based on 556 ratings.


Mr Anthony Glover

Website Performance

Web site was quick and easy to use. Deposit is taken to confirm reservation and has always been shown on Budget's documentation and deducted from their final account.

Positive Experiences

Prices have always been competitive

Supplier service at Bangkok delivery service by Budget

Budget service has always been excellent. Pleasant staff usually with limited English. Never had any problems about claims of damage to the car. If returning the car to the airport it is very difficult to find fuel nearby so fill the car before entering the expressway. Handover of the car at the airport can take some time so allow for this when calculating when to arrive for check in.

Quality of rental car provided

I always hire pick up trucks. They usually have minor scratches and dents which are well documented on the condition report, however the interiors are always clean and the vehicles are in excellent mechanical condition

Overall Score

  Excellent Service

Hired a FFAR Toyota Vigo Double Cab 4WD in Thailand

Rating: 5 out of 5 based on 556 ratings.


Mr Michael Aspinwall

Website Performance

Very easy to use. Clear and concise layout. Easy to search for vehicle requirements

Positive Experiences

The main reason for using them was the value for money. Having only paid an initial deposit the remainder of the cost paid at the airport desk was exactly as indicated without any hidden extras. The company uses firms with desks at the airport. This is better than trying to find a man with a clipboard. The staff at the desk spoke perfect English, which helped greatly.

Supplier service at by Sixt

The staff at the desk spoke perfect English, which helped greatly. They did not rush through the booking procedure.

Quality of rental car provided

We got a free upgrade because the type of car booked was unavailable. The car was clean, comfortable and suited us perfectly.

Overall Score

  Excellent Service

Hired a IDMR Ford Focus in Cyprus

Rating: 5 out of 5 based on 556 ratings.


Mr Miro Vogric

Positive Experiences

fast replies, good price

Supplier service at by First Car Morocco

pleasant staff, timely service

Quality of rental car provided

correct model, could be in better condition (opening the doors, placing chair in write position -not work),small consumption

Overall Score

  Average

Hired a XWMN Peugeot Partner in Morocco

Rating: 3 out of 5 based on 556 ratings.


Mr alan Brown

Positive Experiences

very pleased

Supplier service at Bourgas Airport by CarRenT

good service

Quality of rental car provided

front bumper cracked but overall drove fine the car supplied was not the car ordered but at no extra cost so quite happy .once again many thanks Mr brown

Overall Score

  Above Average

Hired a Renault Kangoo in Bulgaria

Rating: 4 out of 5 based on 556 ratings.


Mr Tadhg Heenan

Positive Experiences

good value and service

Supplier service at Bangkok Airport BKK Suvarnabhumi by Thai Rent a Car

very pleasant

Quality of rental car provided

cars are generally very clean

Overall Score

  Excellent Service

Hired a Toyota Vigo Extra Cab 2WD in Thailand

Rating: 5 out of 5 based on 556 ratings.


Mr Stephan Freund

Website Performance

The website is straightforward and fast.

Positive Experiences

FASTCarhire is highly recommended, the price is very good

Supplier service at Bangkok Airport BKK Suvarnabhumi by Hertz Thailand

friendly staff, perfect service

Quality of rental car provided

model as described, new car with only 2500 km, perfect

Overall Score

  Excellent Service

Hired a Toyota Yaris Hatchback in Thailand

Rating: 5 out of 5 based on 556 ratings.


Mr Steve Pugsley

Positive Experiences

Very good

Supplier service at Chiang Mai Downtown by Budget

Great service, everything was ready to go. Car was in great condition

Quality of rental car provided

Clean, new, great condition

Overall Score

  Excellent Service

Hired a PFAR Toyota Fortuner 4WD 5plus2 Seater in Thailand

Rating: 5 out of 5 based on 556 ratings.


Mr Paul Gosztola

Website Performance

Very good in fact excellent

Positive Experiences

Fast reply and the price was good

Supplier service at Phuket Airport by Sixt

Helpful and pleasant

Quality of rental car provided

Clean and modern, Correct vehicle and the staff explained how to use the controls.

Overall Score

  Excellent Service

Hired a Civic/Altis in Thailand

Rating: 5 out of 5 based on 556 ratings.


Mr Brian Grounds

Website Performance

Fast and very easy to use

Positive Experiences

Excellent choice, good prices

Supplier service at Koh Samui Airport by Thai Rent a Car

Staff are always pleasant and easy to deal with

Quality of rental car provided

Correct model , very clean, had a few bumps and scrapes from previous users

Overall Score

  Excellent Service

Hired a Toyota Vigo Pickup 2WD in Thailand

Rating: 5 out of 5 based on 556 ratings.


Mr gerry Geoghegan

Supplier service at Venice Airport Marco Polo by Maggiore

very good / spoke english and were helpful

Quality of rental car provided

very good

Overall Score

  Above Average

Hired a Nissan Qashqai/3008 in Italy

Rating: 4 out of 5 based on 556 ratings.


Mr Allan Johnson

Website Performance

Good web site, easy to get around

Positive Experiences

Excellent and efficient

Supplier service at Bangkok Airport BKK Suvarnabhumi by Budget

Excellent and friendly

Quality of rental car provided

Almost brand new exactly what I ordered

Overall Score

  Excellent Service

Hired a FFAR Toyota Vigo Double Cab 4WD in Thailand

Rating: 5 out of 5 based on 556 ratings.


Mr Paul Baker

Website Performance

i was impressed with the time it took to get back to me.

Positive Experiences

i would recommend your company to friends very professorial.

Supplier service at Bangkok Airport BKK Suvarnabhumi by Thai Rent a Car

the service was very good.

Quality of rental car provided

the car was nice to drive very economical , but it could do with a tune up it was a bit hesitant in low gear.

Overall Score

  Excellent Service

Hired a Nissan March ECOcar in Thailand

Rating: 5 out of 5 based on 556 ratings.


Mr Andrew Brzozowski

Overall Score

  Excellent Service

Hired a Clio/Fiesta Diesel in Turkey

Rating: 5 out of 5 based on 556 ratings.


Mr walt Agena

Website Performance

realize my particular booking was for six rentals, however each was treated as separate bookings. this created a problem with my credit card company in placing my security deposit for each rental. recommend when determined, multiple rentals by the same person be handled as one booking. this will simplify transactions and should prevent constant blocking by the credit card company. the same condition should apply to this review. a review will be done only one time for the six rentals.

Positive Experiences

very good experience in spite of the recommendation above. appreciated quick replies and great service and prices. pleasantly surprised of the quickness in securing six rentals (SUVs)in one location.

Supplier service at Chiang Rai Airport by Budget

very good service. at the airport on time for flight arrival. spoke english well. accompanied each driver for inspections. courteous.

Quality of rental car provided

very nice and comfortable, responsive. one quirk was when locking the vehicle remotely, the alarm would sound when depressing the lock function.

Overall Score

  Excellent Service

Hired a PFAR Toyota Fortuner 4WD 5plus2 Seater in Thailand

Rating: 5 out of 5 based on 556 ratings.


Mr Jacques Bories

Positive Experiences

good prices

Supplier service at Pattaya delivery service by Budget

staff pleasant; cars OK; Good service

Quality of rental car provided

car clean and nice

Overall Score

  Excellent Service

Hired a CVAR Honda Freed in Thailand

Rating: 5 out of 5 based on 556 ratings.


Mr William Mooney

Website Performance

Fast and easy to use.

Positive Experiences

Had some difficulty with registering the deposit, but was able to figure out the procedure. The instructions could be a little clearer.

Supplier service at by Sixt

Timely and without complications.

Quality of rental car provided

A lot of Kilometers, but still looked fresh and drove very well. Car was spotlessly clean when delivered.

Overall Score

  Excellent Service

Hired a New Jazz/City/Vios in Thailand

Rating: 5 out of 5 based on 556 ratings.


Ms Philippa Pointon

Website Performance

Very easy to use

Positive Experiences

Excellent response and the best rental car price I could find

Supplier service at Florence Pistoia by Maggiore

All effortless. Car was ready, booking was all in order etc. Would have been useful if they had taken us through the features of the car. We were just handed the keys.

Quality of rental car provided

Alfa Romeo Mito as asked for. There was some paint damage that was noted on the rental form but wasn't pointed out to us. Did have an awful moment when we thought we had damaged the car until I thought to get out the rental agreement and it was all noted.

Overall Score

  Excellent Service

Hired a Alfa Mito in Italy

Rating: 5 out of 5 based on 556 ratings.


Mr Trevor Davey

Website Performance

Basic - No bells or whistles - but worked

Positive Experiences

Fast replies, easy process, trustworthy

Supplier service at Bangkok delivery service by Thai Rent a Car

Delivered on time, pleasant and helpful. Languange a little problem, but not major.

Quality of rental car provided

Clean & modern and very economical

Overall Score

  Excellent Service

Hired a Nissan March ECOcar in Thailand

Rating: 5 out of 5 based on 556 ratings.


Mr Tim Clogg

Website Performance

Fast and easy

Positive Experiences

I hadnt heard of Fast Car Hire and it didnt come up on Google. Just a great service

Supplier service at Koh Samui Airport by Budget

Pickup truck ready for me and they were at the airport at 0700 to collect the truck on my departure.

Quality of rental car provided

Fit for purpose

Overall Score

  Excellent Service

Hired a CXMR Toyota Vigo Pickup in Thailand

Rating: 5 out of 5 based on 556 ratings.


Mr Richard Carlson

Positive Experiences

excellent

Supplier service at Khon Kaen Airport by Budget

excellent

Quality of rental car provided

excellent

Overall Score

  Excellent Service

Hired a CXMR Toyota Vigo Pickup in Thailand

Rating: 5 out of 5 based on 556 ratings.


Mr JASON Butler

Positive Experiences

best price for very good service

Supplier service at Udon Thani Airport by Budget

All good. I requested a Car Seat and it was good the staff member also helped me secure it.

Quality of rental car provided

Had 2 now and they have been Quality. Just what I ordered

Overall Score

  Excellent Service

Hired a FFAR Toyota Vigo Double Cab 4WD in Thailand

Rating: 5 out of 5 based on 556 ratings.


Mr Owen Lamyman

Website Performance

Quick prices given

Positive Experiences

Good reasonable prices and collection at airport is a bonus.

Quality of rental car provided

Nice clean car however was quite high mileage for a Hire Car over 60,000 miles, quite thirsty.

Overall Score

  Average

Hired a Honda City in Thailand

Rating: 3 out of 5 based on 556 ratings.


Miss Amanda Tung

Website Performance

User friendly & easy access the main point.

Positive Experiences

clean & good performance & oil save.

Supplier service at Koh Samui Airport by Budget

Excellent & polite service.

Quality of rental car provided

Excellent & good power

Overall Score

  Excellent Service

Hired a MVMR Toyota Hiace 1 in Thailand

Rating: 5 out of 5 based on 556 ratings.


Mr MALCOLM Davis

Website Performance

VERY USER FRIENDLY

Positive Experiences

ONCE AGAIN CANNOT FAULT YOUR SERVICE. PRICES ARE THE BEST. ANY QUERIES DEALT WITH PROMPTLY.

Supplier service at by Iberent STD

COULDN'T BE MORE HELPFUL.

Quality of rental car provided

EXCELLENT, AS EXPECTED.

Overall Score

  Excellent Service

Hired a Fiat Panda in Portugal

Rating: 5 out of 5 based on 556 ratings.


Mr Marcus Palmer

Website Performance

Good. Easy to use

Positive Experiences

Good communication, and fair prices

Supplier service at Funchal Airport by Rodavante

Excellent staff, but pick-up / drop off is slow (because they are so thorough)

Quality of rental car provided

Fairly new Fiesta, but a little underpowered for the hills.

Overall Score

  Above Average

Hired a EDMR Seat Ibiza in Portugal

Rating: 4 out of 5 based on 556 ratings.


Mr mark Roberts

Website Performance

Easy to use website, received prompt responses to enquiries.

Positive Experiences

Very impressed, takes the worry out of hiring a vehicle abroad.

Supplier service at Bangkok delivery service by Budget

Friendly staff who arrived on time with all the documents ready to sign.

Quality of rental car provided

Excellent vehicle, clean & tidy, ran well.

Overall Score

  Excellent Service

Hired a CXMR Toyota Vigo Pickup in Thailand

Rating: 5 out of 5 based on 556 ratings.


Miss Sandra Grant

Website Performance

Confusing. Figures didn't add up and I had to send an enquiry.

Positive Experiences

Good prices and enquiries were promptly replied to.

Supplier service at Udon Thani delivery service by Budget

Budget have always been excellent to deal with. They are always prompt. I emailed them directly after booking with Fastcarhire, and requested a back on the vehicle we had booked, and they obliged. The vehicles are always in excellent condition, free bottles of water are supplied.

Quality of rental car provided

The Toyota Vigo is an excellent vehicle to drive. Even though it is the cheapest vehicle to hire, it is not in anyway a substandard vehicle The fuel economy is awesome. Great vision, smooth to drive. Plenty of room, great air con ( a must in Thailand). It is only though a two person car, the bench seat in the back is only for short trips.

Overall Score

  Excellent Service

Hired a CXMR Toyota Vigo Pickup in Thailand

Rating: 5 out of 5 based on 556 ratings.


Mr Roy Williamson

Website Performance

Excellent easy to use

Positive Experiences

Good and good value

Supplier service at Funchal delivery service by Rodavante

Good, polite and on time delivery and collection

Quality of rental car provided

Poor. Brakes were appalling had to be pumped. Clutch noisy and worn. Never hire a Chevrolet Matiz gutless engine especially when you are on mountain roads with hairpin bends quite worrying. I had asked for a Toyota Aygo. I mentioned the brake problem but the did not seem concerned.

Overall Score

  Average

Hired a MBMN Toyota Aygo in Portugal

Rating: 3 out of 5 based on 556 ratings.


Mrs Miriam Green

Website Performance

No problem

Positive Experiences

Great price, efficient process

Supplier service at Faro Airport by Auto Jardim

Friendly English speaking staff, car exactly what was ordered

Quality of rental car provided

very good

Overall Score

  Excellent Service

Hired a EDMR Getz/Micra in Portugal

Rating: 5 out of 5 based on 556 ratings.


Mr Jesper Hoejgaard-olsen

Positive Experiences

Excellent

Supplier service at Bangkok Airport BKK Suvarnabhumi by Budget

Excellent

Overall Score

  Excellent Service

Hired a CXMR Toyota Vigo Pickup in Thailand

Rating: 5 out of 5 based on 556 ratings.


Mr Henk Weijs

Website Performance

Easy to use, fast booking

Positive Experiences

Fast and efficient. Good prices.

Supplier service at Bangkok Airport BKK Suvarnabhumi by Budget

Excellent service. On time. Friendly staff.

Quality of rental car provided

Excellent/good. Exact model I booked. Clean and without damages

Overall Score

  Above Average

Hired a FFAR Toyota Vigo Double Cab 4WD in Thailand

Rating: 4 out of 5 based on 556 ratings.


Mrs Teresa Yee

Website Performance

Not bad actually! Loading the page was quite fast.

Positive Experiences

Thank you for the wonderful service! Each experience with FASTCarhire and/or your agents was an excellent reminder of a fantastic holiday. Your team was efficient, prompt and car hire prices competitive.

Supplier service at Langkawi Jetty by Kasina

Very courteous and pleasant. Memorable experience.

Quality of rental car provided

Clean and amenities provided i.e. umbrella. Considering it was a holiday season, the car was road worthy and quite new.

Overall Score

  Excellent Service

Hired a Toyota Innova in Malaysia

Rating: 5 out of 5 based on 556 ratings.


Mr Robert Crawford

Website Performance

very good and helpful

Positive Experiences

excellant

Supplier service at Dubrovnik Airport by Croatia Dollar Thrifty

very good and helpful

Quality of rental car provided

excellant

Overall Score

  Excellent Service

Hired a Renault Thalia in Croatia

Rating: 5 out of 5 based on 556 ratings.


Mr Oleg Skvortsov

Website Performance

Fast, all clear. If another site would be in Russian )

Positive Experiences

Fast replies, good prices

Supplier service at Langkawi Delivery Service by Kasina

Pleasant staff, timely service. Agreed that the machine will give to the hotel. But with a representative 10 minutes looking for each other. The day before, I said Kasina in which room I live and I'll wait. Must specify precisely where in the hotel will have a meeting.

Quality of rental car provided

All is well, enjoyed it.

Overall Score

  Excellent Service

Hired a Perodua Myvi auto in Malaysia

Rating: 5 out of 5 based on 556 ratings.


Mr John Butcher

Website Performance

As good as any.

Positive Experiences

Very good.

Supplier service at Bangkok delivery service by Budget

On time, nice people, recommended.

Quality of rental car provided

As new.

Overall Score

  Excellent Service

Hired a MVMR Toyota Hiace 1 in Thailand

Rating: 5 out of 5 based on 556 ratings.


Mr Ali Isfahani

Website Performance

very slow website but it still okay

Positive Experiences

responsive, quick, good price. overall okay

Supplier service at Udon Thani Airport by Sixt

please add more pick up / drop off point in Udon Thani. some of the user is not coming from airplane

Quality of rental car provided

quiet old car but in good condition, clean and without any limited KM

Overall Score

  Excellent Service

Hired a New Jazz/City/Vios in Thailand

Rating: 5 out of 5 based on 556 ratings.


Dr Robert Edelmann

Website Performance

Very good and efficient

Positive Experiences

Efficient and reasonably good value for money

Supplier service at Las Vegas Airport International by Alamo

Pleasant and helpful staff

Quality of rental car provided

Giood car which was a pleasure to drive. Annoyingly had to change oil less than two weeks into the hire preiod. Same thing happened in previous year in US

Overall Score

  Excellent Service

Hired a Dodge Caravan in Usa

Rating: 5 out of 5 based on 556 ratings.


Mr Christopher Brown

Website Performance

very happy with website quiet easy

Positive Experiences

conpared to other hire prices they were better

Supplier service at Bodrum Airport Milas Intl by 1st Car

staff were very good and waiting on time we were but a ease stright away

Quality of rental car provided

we got the car we ordered and it was well turned out

Overall Score

  Excellent Service

Hired a Renault Clio Sedan in Turkey

Rating: 5 out of 5 based on 556 ratings.


Mr Simon Nowell

Website Performance

Fast search and selection process and seamless booking. My only suggestion for improvement is perhaps the FastCarHire website messaging system, which is still a bit clumsy if you haven't used it before.

Positive Experiences

No problems at all. The GBP5 discount from a previous review wasn't "automatically" handled, but as soon as I emailed a query about it, the deduction was swift.

Supplier service at Phuket Airport by Budget

Smiling staff happy to help

Quality of rental car provided

Clean, correct and swapped to a rear canopy model upon request which was good. Good working order.

Overall Score

  Above Average

Hired a CXMR Toyota Vigo Pickup in Thailand

Rating: 4 out of 5 based on 556 ratings.


Mrs Claire Boliver

Website Performance

Excellent

Positive Experiences

Excellent

Overall Score

  Excellent Service

Hired a Chevrolet Matiz in Portugal

Rating: 5 out of 5 based on 556 ratings.


Mr SI CHEUNG DANNY Ng

Website Performance

A very user friendly website.

Positive Experiences

Good prices and have been using the service for many years.

Supplier service at Bangkok Airport BKK Suvarnabhumi by Budget

Excellent.

Quality of rental car provided

Correct model and very new car.

Overall Score

  Excellent Service

Hired a MVMR Toyota Hiace 1 in Thailand

Rating: 5 out of 5 based on 556 ratings.


Miss Salee Manbamrungsat

Supplier service at Korat Nakorn Ratchasima by Budget

perfect

Overall Score

  Excellent Service

Hired a CXMR Toyota Vigo Pickup in Thailand

Rating: 5 out of 5 based on 556 ratings.


Mrs Evgeniya Sikorskaya

Website Performance

Fast. Accurately. Reliably.

Positive Experiences

Fast replies, good prices.Pleasant unexpectedness.

Supplier service at Funchal delivery service by Rodavante

Pleasant staff, timely service.I am very glad service.

Quality of rental car provided

Very convenient and economic model.It is better to take the car with a mechanical transmission.

Overall Score

  Excellent Service

Hired a MBMN Toyota Aygo in Portugal

Rating: 5 out of 5 based on 556 ratings.


Mr Joaquim Oliveira

Website Performance

Website was easy and fast

Positive Experiences

Fast replies,great price

Supplier service at Lisbon Airport International by Iberent STD

Great service, will use again

Quality of rental car provided

Clean, great on gas,picked Cetroen 3 got a Fiat Punto which was better had more room

Overall Score

  Excellent Service

Hired a Citroen C3 Diesel in Portugal

Rating: 5 out of 5 based on 556 ratings.


Mr Vincent Spruijt

Website Performance

Very good

Positive Experiences

Very good

Supplier service at Phuket Airport by Budget

Hand over was a bit basic without any detailed explanation. When we returned the car it wasn't possible to print a bill (out of ink...) however i received a scan within hours on my e-mail address.

Quality of rental car provided

Very good. Technically 100% and clean.

Overall Score

  Excellent Service

Hired a FFAR Toyota Vigo Double Cab in Thailand

Rating: 5 out of 5 based on 556 ratings.


Mr Vincent Spruijt

Website Performance

Very good

Positive Experiences

Very good

Supplier service at Chiang Mai Airport by Budget

Delivery was very good / explanation very detailed. The return was a bit cumbersome as we had to call several times to confirm and reconfirm and reconfirm and the representative was late. We are still waiting for the final bill (staff promised to send it by e-mail).

Quality of rental car provided

Very good and very suitable for the environment (Large Toyota Vigo with 4WD and cover on the back).

Overall Score

  Above Average

Hired a FFAR Toyota Vigo Double Cab in Thailand

Rating: 4 out of 5 based on 556 ratings.


Mr GODWIN Catania

Website Performance

Excellent

Supplier service at Venice Airport Marco Polo by Maggiore

Excellent

Quality of rental car provided

Very goodt

Overall Score

  Excellent Service

Hired a VW Passat TDI in Italy

Rating: 5 out of 5 based on 556 ratings.


Mr John Henry

Website Performance

Fast Car Hire Website easy to use. Information easy to access.

Positive Experiences

Good prices, simple and efficient process

Supplier service at Krabi Airport by Thai Rent a Car

Nice staff, spoke quite good english.

Quality of rental car provided

Ver good we were upgraded to larger model FOC

Overall Score

  Excellent Service

Hired a Nissan March ECO Hybrid Car in Thailand

Rating: 5 out of 5 based on 556 ratings.


Mr John West

Website Performance

Ease of use

Positive Experiences

Good prices beats the rest

Supplier service at Malaga Airport by Automotive Cars

Automotive staff could not have been more helpfull especially as we were 8 hours late the staff did there utmost to make getting our car as easy as possible.

Quality of rental car provided

Clean Modern and a free upgrade.

Overall Score

  Excellent Service

Hired a C Nissan Note in Spain

Rating: 5 out of 5 based on 556 ratings.


Mr Charles Holdsworth

Website Performance

Clear and responsive

Positive Experiences

Good with competitive prices

Supplier service at Koh Samui delivery service by Budget

Efficient and welcoming. Arrived on time at the villa with all paper work and completed required details with calm efficiency. Pick up at end of rental period was equally efficient with no hassle.

Quality of rental car provided

Hired a 9/12 seater minibus which was in excellent condition. The two requested child seats were fitted and were good ones.

Overall Score

  Excellent Service

Hired a MVMR Toyota Hiace 1 in Thailand

Rating: 5 out of 5 based on 556 ratings.


Mrs Gillian Franco

Website Performance

The Fastcar website was clear and user-friendly. The messaging service worked well.

Positive Experiences

Both the rental prices and reply service are good. Our booking was handled efficiently.

Supplier service at Lisbon Airport International by Iberent STD

Friendly, helpful staff. Good level of English, sufficient for clear communication/transaction. Pick up time for the return of the car was within 10 mins of expected time.

Quality of rental car provided

Very clean car, not brand new but that was no problem. We received a model larger than expected/required. Comfortable, with A/C but therefore consumed more petrol than planned.

Overall Score

  Above Average

Hired a Fiat Panda in Portugal

Rating: 4 out of 5 based on 556 ratings.


Mrs Danielle Sensier

Website Performance

Not confusing until I attempted to ammend my booking. Then it would have been helpful to have someone to speak to directly, as I found it difficult to work out how to do this and found the long delays between me sending a message and receiving an answer quite inconvenient.

Positive Experiences

Very good overall experience - especially the low price, the excellent make and condition of the vehicle and the arrangements at the airport.

Supplier service at Porto Airport International by Iberent STD

All good - pleasant staff and prompt service.

Quality of rental car provided

New,clean and excellent condition - plus a better model than we expected.

Overall Score

  Above Average

Hired a Ford Focus Estate in Portugal

Rating: 4 out of 5 based on 556 ratings.


Mr Hans Ole Jensen

Website Performance

I have some trouble to find the key man i look for a paper with Farst carhire logo and not Thai rent a car and my name vas not write on Thai rent a Car sow after phone call they found me and after that all was okay and good

Positive Experiences

Prices Ok

Supplier service at Bangkok Airport BKK Suvarnabhumi by Thai Rent a Car

Frendly staff

Quality of rental car provided

The car was ok not that model of the picture wit carry boy that mist I a lot when i shopping and to my trunks

Overall Score

  Excellent Service

Hired a Toyota Vigo Extra Cab 2WD in Thailand

Rating: 5 out of 5 based on 556 ratings.


Mr hani m. Almugrin

Supplier service at Istanbul Delivery Service by Almira Rent A Car

Excellent , they gave an excellent service and all of there employee that i deal with are very pleasant and nice guys

Quality of rental car provided

Excellent

Overall Score

  Excellent Service

Hired a Hyundai Getz auto in Turkey

Rating: 5 out of 5 based on 556 ratings.


Mr Aleksandr Vasiljev

Website Performance

Excellent. Fast and helpful

Positive Experiences

Fast replies, good prices, efficient process.

Supplier service at Rome Airport Ciampino by Maggiore

The only minor problem was: tank was a little bit more than 3/4 full, not full. And we noted it there were no one at the Maggiore desk.

Quality of rental car provided

Clean, modern, correct model. Almost new.

Overall Score

  Above Average

Hired a Panda/Micra/Ypsilon in Italy

Rating: 4 out of 5 based on 556 ratings.


Mr Wong Chun kin

Website Performance

simple message centre, can improve

Positive Experiences

slow replies and careless mistake if book for 2 cars with same conditions

Supplier service at Koh Samui delivery service by Budget

Pleasant staff, service is good

Quality of rental car provided

interior is poor with dirty seats exterior is good and clean

Overall Score

  Average

Hired a CVAR Honda Freed in Thailand

Rating: 3 out of 5 based on 556 ratings.


Mr Lindsey Redhead

Website Performance

Fast and easy booking, good service,

Positive Experiences

The car was good had no problems and a good experience

Supplier service at Bourgas Airport by Hertz Bulgaria

very good

Overall Score

  Above Average

Hired a ECMR Atos/Panda/Picanto in Bulgaria

Rating: 4 out of 5 based on 556 ratings.


Mr Jan Daelemans

Website Performance

Good, but can't seem to remove my older bookings.

Positive Experiences

Efficient and good prices.

Supplier service at Bangkok City by Budget

Very friendly and efficient staff.

Quality of rental car provided

New car in excellent condition.

Overall Score

  Excellent Service

Hired a FFAR Toyota Vigo Double Cab 4WD in Thailand

Rating: 5 out of 5 based on 556 ratings.


Mr Richard Deane

Website Performance

Good & easy to book

Positive Experiences

Fast replies, good prices

Supplier service at Faro Airport by Airauto Portugal

Last year the car was with Auto Jardim & we couldn't fault the pick- up,car & staff HOWEVER this year was the worst experience in over 15 years of car hire in Faro!!! The pick up was a joke,& took 1/2 hour longer than normal due to lack of staff etc

Quality of rental car provided

The car was in poor condition , not clean & it had bearly enough fuel to get me to my destination ( only 70k away) !!!! I will avoid Airauto in future & tell my friends to do the same

Overall Score

  Average

Hired a Corsa/Fiesta in Portugal

Rating: 3 out of 5 based on 556 ratings.


Mr Jack Thomson

Website Performance

Booking completed without any problem.

Positive Experiences

The replies and quotes that we received were good.

Supplier service at Bordeaux Train Station TV RRS by National Citer

The office staff were quite helpful. I was then directed to a carpark down the road where the car was located.

Quality of rental car provided

The car was as requested.

Overall Score

  Average

Hired a BD Polo/Fiesta/Nemo Kombi in France

Rating: 3 out of 5 based on 556 ratings.


Mr Marco Law

Website Performance

Very fast and good

Positive Experiences

Very good

Supplier service at Koh Samui Airport by Thai Rent a Car

Very good

Quality of rental car provided

Excellent

Overall Score

  Excellent Service

Hired a Toyota Fortuner 4WD in Thailand

Rating: 5 out of 5 based on 556 ratings.


Mr KENNETH Ward

Website Performance

I have used fast car hire now many times (6) and as always the service was first class no waiting for answers and straight forward booking process.

Positive Experiences

If you want to hire a a car pickup ect don't look anywere else 100% good service

Supplier service at Bangkok Airport BKK Suvarnabhumi by Thai Rent a Car

You will find the staff ready to serve you with a smile they will be on time when you pickup your car and when you return it to the airport,normaly they will phone to ask what time you will be at the airport

Quality of rental car provided

The car/pickup will be very very clean the cars i have hired on my last two visits Feb June 2011 had10000k and12000k on the clock all in all you will not be dissapointed with all aspects of you car hire service in the UK and THAILAND

Overall Score

  Excellent Service

Hired a Nissan March ECO Hybrid Car in Thailand

Rating: 5 out of 5 based on 556 ratings.


Mr larin Vladimir

Website Performance

very good

Positive Experiences

very good

Supplier service at Kouvola by Budget Finland

perfect

Quality of rental car provided

very good

Overall Score

  Excellent Service

Hired a Skoda Fabia in Finland

Rating: 5 out of 5 based on 556 ratings.


Mr ayman Ashour

Website Performance

its fast .. and cool .. not confusing but need time.

Positive Experiences

good prices

Supplier service at Washington DC Dulles Airport by Budget

quick in check in ....

Quality of rental car provided

very good - very nice - thanks...

Overall Score

  Excellent Service

Hired a FVAR Ford Freestar in Usa

Rating: 5 out of 5 based on 556 ratings.


Mr George Steen

Website Performance

1st Class - Very quick and very efficient!

Positive Experiences

5 star.

Supplier service at Bangkok Airport BKK Suvarnabhumi by Budget

First Class - 5 star service.

Quality of rental car provided

Very good. Correct Model. The car was almost new!

Overall Score

  Excellent Service

Hired a EDAR Honda City in Thailand

Rating: 5 out of 5 based on 556 ratings.


Miss Denise Fishwick

Website Performance

Good, has everything needed for booking a car. Account messaging is a bit "clunky", otherwise OK.

Positive Experiences

Very good. Got what I wanted, paid what I expected and staff were good to deal with.

Supplier service at Paris Gare Du Nord Eurostar by National Citer

Helpful, patient, professional.

Quality of rental car provided

Excellent

Overall Score

  Excellent Service

Hired a DD Ford Mondeo Diesel in France

Rating: 5 out of 5 based on 556 ratings.


Mr chris Thacker

Website Performance

WELL LAID OUT AND EASY TO USE

Positive Experiences

FASTCARHIRE PRICES ARE COMPETITIVE AND I HAVE NEVER HAD ANY PROBLEMS WITH THE CARS OR THE BOOKING

Supplier service at Izmir Airport International by Medusacars Turkey

REPS ALWAYS ON TIME AND EVER HELPFUL AND POLITE

Quality of rental car provided

ALTHOUGH NEVER THE SAME MODEL AS ORDERED, ALWAYS THE SAME CLASS AND IN GOOD, CLEAN CONDITION

Overall Score

  Excellent Service

Hired a Fiat Palio/Skoda Fabia in Turkey

Rating: 5 out of 5 based on 556 ratings.


Miss Anita Knights

Website Performance

Fast and good overview

Positive Experiences

Excellent

Supplier service at Koh Samui Airport by Thai Rent a Car

Excellent service and good timing.

Quality of rental car provided

Good car in good condition.

Overall Score

  Excellent Service

Hired a Toyota Vios/Honda City in Thailand

Rating: 5 out of 5 based on 556 ratings.


Ms Baiba Preise

Website Performance

Easy and fast. Information about coverage of total payments shall be extended with the note that this payment never includes compulsory deposit on fuel and possible fees.

Positive Experiences

Excellent communication.

Supplier service at Bergamo Airport by Auto Europa SUP

Pleasant staff, although was unable to explain conditions of calculating the deposit amount in case of full and additional insurance. Furthermore, there is no information about the holding period of deposit. The information given by the staff during signing of the agreement that final payment will be done immediately after the fulfilling of the agreement and as it is mentioned in the agreement, ie around 22 June, was misleading and not a true.

Quality of rental car provided

Almost new and clean. Working excellently. Correct model.

Overall Score

  Above Average

Hired a Smart for Two/Fiat 500 in Italy

Rating: 4 out of 5 based on 556 ratings.


Mr roy Rich

Website Performance

explanation as to where depot is when researching car hire would help.Give total price incl fuel. No hidden costs

Positive Experiences

good prices with quick response.

Supplier service at by Kyprexxo

good service.nice staff

Quality of rental car provided

excellent,clean car

Overall Score

  Excellent Service

Hired a Suzuki Alto in Cyprus

Rating: 5 out of 5 based on 556 ratings.


Mr Peter Crook

Website Performance

website very good and quick

Positive Experiences

having used fastcar many times, always pleased with service, and wil be booking again in octber,

Supplier service at Sofia Airport International by Hertz Bulgaria

hertz did not have sat nav and i had to hire from seperate car firm (cost slightly more )

Overall Score

  Excellent Service

Hired a CDMR Focus/Astra/Megane in Bulgaria

Rating: 5 out of 5 based on 556 ratings.


Mr FRANCIS Vertannes

Website Performance

very easy to navigate, obtain quote, book, pay, very happy indeed!

Positive Experiences

Excellent service, I have used before, and will again, over and over!

Supplier service at Bangkok delivery service by Budget

so on time!! quick and efficient service.

Quality of rental car provided

almost brand new, difficult to tell, low KMs.

Overall Score

  Excellent Service

Hired a PFAR Toyota Fortuner 4WD 5 Seater in Thailand

Rating: 5 out of 5 based on 556 ratings.


Mr Sami Ojanen

Website Performance

Mainly ok, in some point I was a bit confused if the rental was verifief or not.

Positive Experiences

Prices were excellent, replies fast enough.

Supplier service at Funchal Downtown by Rodavante

Staff was very helpful and friendly. Some small troubles to find my reservation, maybe because I had not done the reservation in person but through a third party agent (Fastcarhire).

Quality of rental car provided

The car was the one I had reserved, clean, rather new. A bit underpowered for the roads in the countryside, some more horsepowers would have been appreciated.

Overall Score

  Above Average

Hired a EDMR Seat Ibiza in Portugal

Rating: 4 out of 5 based on 556 ratings.


Mr J D Trevor Peare

Website Performance

No problems at all - booking was quite straight forward - this was the third or fourth time for us to use Fast Carhire

Positive Experiences

Very good - would come back for another rental without hesitation

Supplier service at by Alamo/National

Very good experience - staff very knowledgeable and helpful, offering maps and suggested routes etc.

Quality of rental car provided

Perfect

Overall Score

  Excellent Service

Hired a Nissan Versa in Canada

Rating: 5 out of 5 based on 556 ratings.


Mr Ho Kin Jeffery Chiu

Positive Experiences

Fast response

Supplier service at Koh Samui delivery service by Thai Rent a Car

Timely Service

Quality of rental car provided

good condition

Overall Score

  Excellent Service

Hired a Nissan March ECO Hybrid Car in Thailand

Rating: 5 out of 5 based on 556 ratings.


Mr Simon Yee

Website Performance

Fast, user friendly and easy to use

Positive Experiences

Very good prices and fast processing

Supplier service at Bangkok Airport BKK Suvarnabhumi by Thai Rent a Car

Very friendly staff and helping with enquires

Quality of rental car provided

Very new, low mileage

Overall Score

  Excellent Service

Hired a Nissan March ECO Hybrid Car in Thailand

Rating: 5 out of 5 based on 556 ratings.


Mr brian Munns

Website Performance

very good

Positive Experiences

good prices,overall good service

Supplier service at Alicante Airport by Auriga Crown

very good used them several times but did not like the way they take money out of your account for a deposit if you dont take out extra insurance, i was charged 300euros and this was not paid back into my account days after i got home this being 18 days in all.

Quality of rental car provided

very good

Overall Score

  Excellent Service

Hired a D Peugeot 207 in Spain

Rating: 5 out of 5 based on 556 ratings.


Mr Dennis Walker

Website Performance

Very good - it seemed straightforward to use. This is the second time I have used FASTCarhire, with no hitches

Positive Experiences

Very satisfied

Supplier service at Faro Airport by Airauto Portugal

Friendly, but only directed you to where the car was, not escorted. Onus on you to examine the car before leaving, and return to the busy desk with any concerns.

Quality of rental car provided

Almost brand new, absolutely perfect.

Overall Score

  Above Average

Hired a Ford Galaxy in Portugal

Rating: 4 out of 5 based on 556 ratings.


Mr Michael Nadal

Website Performance

Very good, booking process without any problems

Positive Experiences

Very good

Supplier service at Bangkok Airport BKK Suvarnabhumi by Thai Rent a Car

If I should mention something which could be better, is handout procedure of the rental company in Thailand. After arrival in the airport we did have to wait quit a long time before the staff there were ready to go to their office, and after a long flight you are not in the mood to spend in total more than one hour for handout of the vehicle. This is a change in procedure from Thai rent a car, before they did handout the vehicle from the car park in the Airport. Return of the vehicle went very smooth, less than 10 minutes, perfect.

Quality of rental car provided

Very good

Overall Score

  Excellent Service

Hired a Nissan March ECO Hybrid Car in Thailand

Rating: 5 out of 5 based on 556 ratings.


Mr Gordon Dawson

Website Performance

Website user friendly and gives good choice of suppliers

Positive Experiences

Excellent Booking completed with confirmation in less than 24 hours

Supplier service at Bangkok Airport BKK Suvarnabhumi by Thai Rent a Car

I have rented several times from ThaiRentaCar and the staff are excellent and very helpfull

Quality of rental car provided

Car was exactly as ordered and well prepared

Overall Score

  Excellent Service

Hired a Toyota Vigo Extra Cab 2WD in Thailand

Rating: 5 out of 5 based on 556 ratings.


Mr Phillip Hird

Positive Experiences

Excellent service & staff. We hired 2 cars & the staff met us at the airport & took us to the office about 5 mins away. They were very helpfull & efficent & both cars were ready & in good condition. When we were returning the cars we had trouble finding the office & phoned them for instructions. They came out to find us & led us to the office, nothing was too much trouble for them & we would use them again & highley recommend them to anyone.

Supplier service at Larnaca Airport by Kyprexxo

Excellent

Quality of rental car provided

Very Good

Overall Score

  Excellent Service

Hired a Ford Fiesta in Cyprus

Rating: 5 out of 5 based on 556 ratings.


Mr S Ljubisavljevic

Website Performance

The web site is very clear and easy to navigate.

Positive Experiences

Great.

Supplier service at Dubrovnik Airport by Oryx

They have got to know me by now. Very friendly and helpful staff.

Quality of rental car provided

I got a brand new car last time.

Overall Score

  Excellent Service

Hired a EBMR VW Polo in Croatia

Rating: 5 out of 5 based on 556 ratings.


Mr Peter Greenslade

Website Performance

excellent

Positive Experiences

excellent

Supplier service at by Sixt

excellent

Quality of rental car provided

good clean

Overall Score

  Excellent Service

Hired a CFMR Suzuki Jimny Hard Top in Cyprus

Rating: 5 out of 5 based on 556 ratings.


Mr Iain Jordan

Website Performance

Fast and very easy to use.

Positive Experiences

Excellant value for money.

Supplier service at Bangkok Airport BKK Suvarnabhumi by Thai Rent a Car

Staff were very helpfull and i will be using the service every year without a doubt. Thankyou.

Quality of rental car provided

Very claen, new and easy to drive.

Overall Score

  Excellent Service

Hired a Toyota Vios/Honda City in Thailand

Rating: 5 out of 5 based on 556 ratings.


Mr Adrian Kilsby

Website Performance

Website is good, easy to use and select vehicle and quote. Would perfer to be able to pre pay full cost of the car hire instead of just paying a deposit. Apparently it can be done but the method is unclear.

Positive Experiences

I have used Fast Car Hire quite a few times and it has always been a good experience

Supplier service at Chiang Mai delivery service by Budget

Budget in Chaing Mai was excellent.

Quality of rental car provided

We hired a Honda City. Good fuel economy, enough power for cruising and city driving, and i especially like the i pod connection for music.

Overall Score

  Above Average

Hired a EDAR Honda City in Thailand

Rating: 4 out of 5 based on 556 ratings.


Mr Asher Hakmon

Website Performance

great http://www.reviewcentre.com/review854766.html

Positive Experiences

good prices, efficient process

Supplier service at Chiang Mai delivery service by Thai Rent a Car

nice people ... they do not charge you for scratches and little tings :)

Quality of rental car provided

Clean and the correct model

Overall Score

  Above Average

Hired a Toyota Fortuner 4WD in Thailand

Rating: 4 out of 5 based on 556 ratings.


Mr Christian Goy

Website Performance

sometimes confusing

Supplier service at Phuket delivery service by Budget

Pleasant staff for hotel delivery and airport return

Overall Score

  Excellent Service

Hired a CXMR Toyota Vigo Pickup in Thailand

Rating: 5 out of 5 based on 556 ratings.


Mr Allan Johnson

Website Performance

Good website, easy to use, Need check box for "non smoking" option

Positive Experiences

Excelent service via website and Thai car rental

Supplier service at Bangkok Airport BKK Suvarnabhumi by Thai Rent a Car

Good service at pick up and drop off

Quality of rental car provided

Clean and well presented

Overall Score

  Above Average

Hired a Civic/Altis/Optra in Thailand

Rating: 4 out of 5 based on 556 ratings.


Mr Simon Nowell

Website Performance

Quick, easy to understand and navigate

Positive Experiences

Everything as advertised and expected over many visits.

Supplier service at Krabi Airport by Budget

Pleasant enough staff, easy to find the desk and the car for pick-up and returns.

Quality of rental car provided

Exactly what I ordered/expected with the added bonus of a rear cargo deck canopy.

Overall Score

  Excellent Service

Hired a CXMR Toyota Vigo Pickup in Thailand

Rating: 5 out of 5 based on 556 ratings.


Mrs Araceli Wilson

Positive Experiences

Fast replies, for sure good prices, easy to acces

Supplier service at Miami Airport by Dollar

Good service and fast.

Quality of rental car provided

Clean and SMOKE FREE (like that!!)

Overall Score

  Above Average

Hired a IVAR Dodge Caravan in Usa

Rating: 4 out of 5 based on 556 ratings.


Mr Peter Brooke

Website Performance

Clear, Easy to use website with good selection of cars and good prices.

Positive Experiences

Great Service - will use again.

Supplier service at Bangkok delivery service by Budget

Great Service - The car I wanted delivered and collected on time with no hassle. Really good - I have used these guys a few times and they have never let me down. Well done!!!!!

Quality of rental car provided

Clean car in good condition.

Overall Score

  Excellent Service

Hired a PFAR Toyota Fortuner 4WD 5plus2 Seater in Thailand

Rating: 5 out of 5 based on 556 ratings.


Mr Vincent Lutz

Website Performance

Sometimes a bit confusing, but at least I get everthing done. Because of some popups it's not possible to use the iPad with the website completely.

Positive Experiences

Good prices, quick service. I'll come again!!!

Supplier service at Bangkok Airport BKK Suvarnabhumi by Thai Rent a Car

Quick and simple.

Quality of rental car provided

Because we rented a "working horse", we got what we expected. Some scratches and dings. Overall the car was in good shape: engine, tires, brakes, etc.

Overall Score

  Above Average

Hired a Toyota Vigo Extra Cab 2WD in Thailand

Rating: 4 out of 5 based on 556 ratings.


Mr John Sorensen

Website Performance

Fast and good

Positive Experiences

The booking process are easy and quick

Supplier service at Bangkok Airport BKK Suvarnabhumi by Thai Rent a Car

Nice staff, easy and quick to return the car.

Quality of rental car provided

Nice and clean car everything works perfect

Overall Score

  Excellent Service

Hired a Toyota Vigo Extra Cab 2WD in Thailand

Rating: 5 out of 5 based on 556 ratings.


Mr R Smith

Website Performance

Booking as smmoth as usual

Positive Experiences

From beginning to end rental was no problem and excellent price

Supplier service at Koh Samui Airport by Thai Rent a Car

Excellent as ever.

Quality of rental car provided

No problems with car - clean and correct

Overall Score

  Excellent Service

Hired a Nissan March ECO Hybrid Car in Thailand

Rating: 5 out of 5 based on 556 ratings.


Mr Jeremy Bartle

Website Performance

The web-site is straightforward and functions well. The voucher was emailed quickly and was correct.

Positive Experiences

The service was excellent and best of all, it was cheaper than booking directly with Thai Rentacar.

Supplier service at Bangkok delivery service by Thai Rent a Car

The car was delivered and collected, free of charge, at the correct times. The drivers were polite and efficient.

Quality of rental car provided

The car was brand new (62km) and worked perfectly.

Overall Score

  Excellent Service

Hired a Nissan March ECO Hybrid Car in Thailand

Rating: 5 out of 5 based on 556 ratings.


Mr Richard Connelly

Website Performance

No problem

Positive Experiences

Very good

Supplier service at Alicante Airport by Auriga Crown

Used this company number of times and no complaints.Would recommend.

Quality of rental car provided

Ordered citreon berlingo or similar but got a Touran bit too big for just the 2 of us but we had no problems.

Overall Score

  Excellent Service

Hired a P Peugeot Partner in Spain

Rating: 5 out of 5 based on 556 ratings.


Mr Anthony Hines

Website Performance

V Good

Positive Experiences

Satisfied

Supplier service at Bangkok Airport BKK Suvarnabhumi by Budget

Very Good

Quality of rental car provided

excellent

Overall Score

  Excellent Service

Hired a FFAR Toyota Vigo Double Cab in Thailand

Rating: 5 out of 5 based on 556 ratings.


Mr John Wilks

Positive Experiences

Excellent

Supplier service at Pattaya delivery service by Thai Rent a Car

Excellent even gave us an upgrade

Quality of rental car provided

Excellent upgrade

Overall Score

  Excellent Service

Hired a Nissan March ECO Hybrid Car in Thailand

Rating: 5 out of 5 based on 556 ratings.


Mr frank Mains

Website Performance

comprehensive and easy to use

Positive Experiences

Good service, especially when plans are fluid and need to be changed a couple of times

Supplier service at Surat Thani delivery service by Budget

Prompt delivery & good service

Quality of rental car provided

Modern, clean and just what we ordered

Overall Score

  Excellent Service

Hired a EDAR Honda City in Thailand

Rating: 5 out of 5 based on 556 ratings.


Mr Ron Killick

Website Performance

Reasonably easy to use, found car and deal I wanted quickly

Positive Experiences

OK - but Iberent did not have my flight number so I was not met, had to ring them to arrange delivery of car

Supplier service at Lisbon Airport International by Iberent All Inclusive

Once contacted car delivered within 15 minutes, yuo have to tell them the time yuo are retuning to the airport for departure as they do not have an on airport car park. They meet you at departures but if you are going to arrive at a different time then you must ring them and let them know. No real parking restrictions at departures so no problem if you are a little early and have to wait.

Quality of rental car provided

Mitsubishi Colt Automatic - Clean, well prepared and reliable.

Overall Score

  Average

Hired a Citroen C3 Auto in Portugal

Rating: 3 out of 5 based on 556 ratings.


Mr Tadhg Heenan

Website Performance

Fast and efficient - sometimes it's so smooth you actually worry that you've forgotten something !

Positive Experiences

Very efficient - have used FCH several times

Supplier service at Bangkok Airport BKK Suvarnabhumi by Thai Rent a Car

Thai Rent a Car staff are very pleasant and helpful.

Quality of rental car provided

Personally I prefer an older vehicle cos I don't worry too much about scratches ! Recently Thai Rent a Car have been providing newer vehicles - I guess this could be seen as a plus - but not for me !!! Bottom line is I have never had a problem.

Overall Score

  Excellent Service

Hired a Toyota Vigo Extra Cab 2WD in Thailand

Rating: 5 out of 5 based on 556 ratings.


Mr Michael Brahams

Website Performance

Good only crticism is that insurance cover could be simplified

Positive Experiences

Very Good

Supplier service at Barbados Airport by Barbados

Excellent both in collecting the car and in leaving it and are well located.

Overall Score

  Excellent Service

Hired a ICAR Toyota Yaris Auto in Barbados

Rating: 5 out of 5 based on 556 ratings.


Mr Peter Tornabene

Website Performance

Fast and works great

Positive Experiences

Fantastic

Supplier service at Bangkok City by Thai Rent a Car

First class and and better than the big names.

Quality of rental car provided

mechanically faultless. Cosmetically, a few more knocks and dings than normal.

Overall Score

  Excellent Service

Hired a Toyota Vigo Extra Cab 2WD in Thailand

Rating: 5 out of 5 based on 556 ratings.


Mr Robert Lucas

Website Performance

Fine & reasonably fast response.

Positive Experiences

Excellent

Supplier service at San Francisco O Farrell St by Alamo Sat Nav

Great, although on rare occasions Samantha (our Sat Nave lady got lost.... no major drama!) Very pleasant staff at Alamo!... exceptionally friendly and polite manager.

Quality of rental car provided

Excellent, almost new and in perfect condition.

Overall Score

  Excellent Service

Hired a Dodge Caravan in Usa

Rating: 5 out of 5 based on 556 ratings.


Mr Barry Lister

Positive Experiences

Excellent

Supplier service at Gran Canaria Las Palmas Airport by Cicar

Excellent

Overall Score

  Excellent Service

Hired a Opel Astra Auto in Canaries

Rating: 5 out of 5 based on 556 ratings.


Mrs Julia La bouchardiere

Website Performance

fast and easy

Positive Experiences

absolutely fine, fast reply, competitive price

Supplier service at Nantes Airport by National Citer

Fine. Very polite and helpful staff

Quality of rental car provided

Fine, very new

Overall Score

  Excellent Service

Hired a AS Citroen C2 in France

Rating: 5 out of 5 based on 556 ratings.


Mr P Iddon

Website Performance

Easy to use

Positive Experiences

Swift response, best price and have used FCH several times and found them reliable.

Supplier service at Geneva Airport French Side by National Citer

Polite staff, English spoken, but we had to wait over an hour for our car to be ready. Their map for access to French side of airport is very useful.

Quality of rental car provided

Car was the model we ordered, which was very important to us,and was in excellent condition.

Overall Score

  Above Average

Hired a HD Citreon C4 Picasso Diesel in France

Rating: 4 out of 5 based on 556 ratings.


Mr Henderikus Kuiper

Website Performance

Website in general OK. Experienced "points" in the past that it was not easy to "roll back" and confirm I tagged an item like sat nav. Might have to do with the fact that I'm not a regular internet buyer. Anyway the help desk is quick and to the point, so always got the right things booked.

Positive Experiences

Flawless. In my eyes the prices are good, although the current fluctuations of the baht-euro make the final rental price unsure. The prepay option is a nice opportunity, but in my case has not helped, since the euro grew stronger. At the end I probably had been better off paying locally.

Supplier service at Hat Yai Airport by Budget

Excellent. Friendly staff and took all the time to show the features in and out the car. On arrival all paperwork was finished within 5 minutes. Upon arrival in Bangkok International, I had to deliver the car with a 1/4 tank of full. On the way to the airport, 2 gas stations had closed and the 3rd had run out of diesel. The additional costs for diesel by Budget was huge, but it was for the budget employee no problem to accompany me to the nearest petrol station at the airport to top up. This is called service.

Quality of rental car provided

Good car. Not the correct model, but since it was upgrade, no complaints. Except from the scratches on the outside it looked like it came straight from the dealer; so clean.

Overall Score

  Excellent Service

Hired a PFAR Toyota Fortuner 4WD 5 Seater in Thailand

Rating: 5 out of 5 based on 556 ratings.


Mr Marnic Kielemoes

Website Performance

Fast, no remarks

Positive Experiences

Very good, no problems

Supplier service at Bangkok Airport BKK Suvarnabhumi by Thai Rent a Car

Good reception, came to get us at the airport and handeled everything in the office, quick and friendly service

Quality of rental car provided

Clean and correct.

Overall Score

  Excellent Service

Hired a Toyota Hiace in Thailand

Rating: 5 out of 5 based on 556 ratings.


Mr Silvano Matteoni

Website Performance

easy to use and understand.

Positive Experiences

good prices and nice car.

Supplier service at Phuket Airport by Thai Rent a Car

nice and helpful staff

Quality of rental car provided

Nice clean car and very economical. Toyota vigo

Overall Score

  Excellent Service

Hired a Toyota Vigo Extra Cab 2WD in Thailand

Rating: 5 out of 5 based on 556 ratings.


Mr Waheed Zafer

Website Performance

very Fast

Positive Experiences

Fast replies, good prices, efficient process

Supplier service at by Circular

Pleasant staff, timely service

Quality of rental car provided

2010 , 24km on dashboard brand new

Overall Score

  Excellent Service

Hired a Fiat Albea Auto in Turkey

Rating: 5 out of 5 based on 556 ratings.


Mr Michael Geeves

Website Performance

I consider your web-site service to be good

Positive Experiences

Average

Supplier service at Bangkok delivery service by Thai Rent a Car

Not impressed. The company forgot that they had a car hire and I was forced to wait an hour for delivery of the car. This would not have been a big issue except for the fact that I was picking up pensioners who were relying on me collecting them on time

Overall Score

  Average

Hired a Toyota Vigo Extra Cab 2WD in Thailand

Rating: 3 out of 5 based on 556 ratings.


Mr Kevin Stelfox

Website Performance

A bit Confusing

Positive Experiences

Good,fast in replying

Supplier service at by Barbados

On time & pleasant

Quality of rental car provided

Very Clean

Overall Score

  Above Average

Hired a ECAR Daihatsu Charade in Barbados

Rating: 4 out of 5 based on 556 ratings.


Mrs Janet Hollingworth

Website Performance

Excellent and very easy to use.

Positive Experiences

Fast and efficient communication.

Supplier service at Bangkok delivery service by Budget

Excellent staff, very friendly and helpfull.

Quality of rental car provided

Excellent modern up to date 12 seater vehicle with air con and cool reflective glass.

Overall Score

  Excellent Service

Hired a MVMR Toyota Hiace 1 in Thailand

Rating: 5 out of 5 based on 556 ratings.


Mr S Lourens Le roux

Website Performance

Initially confusing, but understood interaction and responsiveness was good.

Positive Experiences

Good affordable choice, good prices

Supplier service at Istanbul Airport International by Europcar

Excellent service even accross the language barrier

Quality of rental car provided

As ordered, but us from the Southern Hemisphere not familiar with ice and snow conditions in Europe and particularly Turket should have been adviced on the risks of driving in such conditions AND what would be the minimum requirements/specs for a vehicle & tyres to drive in such conditions.

Overall Score

  Excellent Service

Hired a Fiat Palio in Turkey

Rating: 5 out of 5 based on 556 ratings.


Mr Kirill Sverdlov

Website Performance

Very good navigation on site, everything is very simple

Positive Experiences

Prices are very and very good!Very simpe procedure of renting, very small prepayment.Wonderful!

Supplier service at Funchal Airport by Auto Jardim Madeira

Pleasant and very intelligent staff.We couldn't return our car in time because we get stuck at Porto Santo ( storm weather ) and they didn't take any extra payment because understood the situation.Thank you!

Quality of rental car provided

Modern, very clean , nice car.

Overall Score

  Excellent Service

Hired a EBMR Nissan Micra in Madeira

Rating: 5 out of 5 based on 556 ratings.


Mr Keith Casburn

Website Performance

Performance fine, but layout can be confusing when you're looking for something.

Positive Experiences

Overall good experience - I have used you 3 times for Thailand now.

Supplier service at Phuket delivery service by Thai Rent a Car

Staff fine. Delivery staff less good than pick up who are more on the ball.

Quality of rental car provided

This time, not that clean on the inside and many bumps and scratches. One small dent on the bonnet was queried but as there were so many I clearly overlooked it on pick-up. This was the only time the car was queried.

Overall Score

  Above Average

Hired a Toyota Fortuner 4WD in Thailand

Rating: 4 out of 5 based on 556 ratings.


Mr paul Shoulder

Website Performance

very fast website

Positive Experiences

ive rent through fastcar hire four times now and never a major problem

Supplier service at Khon Kaen Airport by Thai Rent a Car

ive rented thai rent acar 4 times now khon kaen and bangkok never no problem

Quality of rental car provided

my car this time was brand new only had done 1200km

Overall Score

  Excellent Service

Hired a Toyota Vios/Honda City in Thailand

Rating: 5 out of 5 based on 556 ratings.


Mr James Beckett

Website Performance

I had some issue when trying to change my booking dates; the website reported that the dates couldn't be changed but then in reality the dates (and charges) had been changed as requested.

Positive Experiences

excellent

Supplier service at Phuket Airport by Thai Rent a Car

Excellent service. Friendly, helpful and most importantantly honest staff

Quality of rental car provided

excellent

Overall Score

  Excellent Service

Hired a Toyota Hiace in Thailand

Rating: 5 out of 5 based on 556 ratings.


Mr John Mccormick

Website Performance

No problems at all with this website.

Positive Experiences

Good experience overall, slight delay in confirmation of payment, but not a problem.

Supplier service at Tenerife South Airport by Hertz Canaries

Not particularly friendly, but business-like and efficient

Quality of rental car provided

As expected, but lots of scrapes and scratches that I felt needed photographing, to avoid any potential problems upon return.

Overall Score

  Above Average

Hired a CDMR Focus/Golf/Auris in Canaries

Rating: 4 out of 5 based on 556 ratings.


Mr R Unsted

Website Performance

very good

Positive Experiences

very good

Supplier service at Phuket Airport by Budget

drop off no good will not book buget again charged 200tbt for one click on petrol gage so they will not get my money again and i go 3 weeks each year not my loss

Overall Score

  Average

Hired a EDAR Honda City in Thailand

Rating: 3 out of 5 based on 556 ratings.


Mr Tomas Nagy

Website Performance

Perfect.

Positive Experiences

Good prices, no issues

Overall Score

  Above Average

Hired a MBMN Toyota Aygo in Madeira

Rating: 4 out of 5 based on 556 ratings.


Mr Michael Hoppe

Website Performance

OK, a bit chaotic because of all the possibilities and tabs to choose from.

Positive Experiences

Pricing is excellent, compared to regular websites and the large international rental agency's Fast Car Hire has great value for money. All in all an excellent experience.

Supplier service at Bangkok Airport BKK Suvarnabhumi by Thai Rent a Car

The vehicle we hired was a family saloon, since the rental agency was out of this size we received a pick-up truck for no extra charge. Car was in good condition, however a third seatbelt was missing in the rear. After some searching the seatbelt was found and attached. Thai staff was friendly, somewhat chaotic but that is not unusual in Thailand (the This Is Thailand factor always applies). Pickup was at Suwanaphun airport, I expected to pick up the car at the carpark there but had to go to the rental office by the airport. Dropoff was perfect - the guy from Thai Rent-a-Car was waiting by the curbside at the departures at 01:00 in the morning on January 1st! Cheers for that!

Quality of rental car provided

Good, a large comfy if somewhat agricultural pick-up truck with a huge bagage trunk.

Overall Score

  Excellent Service

Hired a Civic/Altis/Optra in Thailand

Rating: 5 out of 5 based on 556 ratings.


Mr Donald Shaw

Website Performance

No problems

Positive Experiences

Efficient, helpful, competetive prices

Overall Score

  Excellent Service

Hired a IDMR Ford Mondeo in Uk

Rating: 5 out of 5 based on 556 ratings.


Mr Bernd Goldbach

Website Performance

Great performance

Positive Experiences

Very good prices and very efficient process

Supplier service at Phuket Airport by Thai Rent a Car

Friendly staff and very good service.I think the best in Thailand.I rent a car there a few times before

Quality of rental car provided

The car was a correct model.It was clean and new.

Overall Score

  Excellent Service

Hired a Toyota Vigo Extra Cab 2WD in Thailand

Rating: 5 out of 5 based on 556 ratings.


Mr Anthony Glover

Website Performance

Very Good

Positive Experiences

Efficient

Supplier service at Chiang Mai Airport by Budget

Excellent

Quality of rental car provided

Excellent

Overall Score

  Excellent Service

Hired a FFAR Toyota Vigo Double Cab in Thailand

Rating: 5 out of 5 based on 556 ratings.


Mr ROBERT Anderson

Website Performance

Straight forward and efficient booking process

Positive Experiences

As always the price was a lot cheaper than booking with Thai rentacar direct plus the option of just paying a deposit with the balance on arrival is preferable.

Supplier service at Bangkok Airport BKK Suvarnabhumi by Thai Rent a Car

The staff are always pleasant and very apologetic about the fact they are late meeting us on arrival and departure!

Quality of rental car provided

The cars are always clean, reliable, low mileage and usually model advertised.

Overall Score

  Above Average

Hired a Nissan March ECO Hybrid Car in Thailand

Rating: 4 out of 5 based on 556 ratings.


Mr john Parsons

Positive Experiences

Excellent service good rates and pleasant staff

Supplier service at Malaga Airport by Automotive Cars

Pleasant staff and good service to and from the airport

Quality of rental car provided

Good vehicle clean and no damages excellent value for money paid

Overall Score

  Excellent Service

Hired a B Renault Clio in Spain

Rating: 5 out of 5 based on 556 ratings.


Mr Max Wood

Positive Experiences

Excellent, the price in particular was very attractive

Supplier service at Seattle Airport by Alamo

Alamo gave a very good service, nice friendly folk and very efficient.

Quality of rental car provided

Brand new Chevrolet Aveo - kind of a small car but actually I got to really like it over the four days I drove it. It was clean quite and very easy to drive.

Overall Score

  Excellent Service

Hired a Chevrolet Aveo 4dr in Usa

Rating: 5 out of 5 based on 556 ratings.


Mr Max Wood

Website Performance

Website works OK but I would like that Voucher details to be a little clearer (for example when to expect to hear back from you)

Positive Experiences

Excellent! The deal was very good and I had no problem at all with pickups or drop-offs.

Supplier service at San Francisco O Farrell St by Alamo

Very good indeed, no problem with the pickup and the delivery at the airport was flawless. I was on the bus to the terminal in less than three minutes from arriving!

Quality of rental car provided

Brand new Beetle, excellent condition, kind of sporty too!

Overall Score

  Excellent Service

Hired a Chevrolet Cobalt in Usa

Rating: 5 out of 5 based on 556 ratings.


Mr peter Lee

Website Performance

No problems at all

Positive Experiences

Good fast service despite the time difference, easy and clear procedure.

Supplier service at Khon Kaen delivery service by Thai Rent a Car

Very pleasant staff, and no major language problems. Helpful and allowed us to email our voucher as we could not print it out.

Quality of rental car provided

correct;

Overall Score

  Excellent Service

Hired a Toyota Vigo Extra Cab 2WD in Thailand

Rating: 5 out of 5 based on 556 ratings.


Mr David Malloch

Website Performance

Very pleased with the website, enabled us to easily select a car.

Positive Experiences

We have been always able to get the car and time combination we require.

Supplier service at Milan Airport Malpensa by Auto Europa

Very helpful with a good command of English

Quality of rental car provided

Clean vehicle with all required accessories

Overall Score

  Excellent Service

Hired a FDMR Alpha Romeo 159 in Italy

Rating: 5 out of 5 based on 556 ratings.


Mr Owen Lamyman

Website Performance

Fast website

Positive Experiences

Good prices

Supplier service at Pattaya Downtown by Thai Rent a Car

Pleasent staff but took a while to get the car to me.

Quality of rental car provided

Got an upgrade so made things easier.

Overall Score

  Above Average

Hired a Toyota Vigo Extra Cab 2WD in Thailand

Rating: 4 out of 5 based on 556 ratings.


Mr Owen Lamyman

Positive Experiences

Very good prices.

Supplier service at Bangkok Airport BKK Suvarnabhumi by Thai Rent a Car

The guy kept saying sorry, but I just wanted to get on the road as it was getting dark.

Quality of rental car provided

I got an upgrade so it made things a little easier.

Overall Score

  Above Average

Hired a Toyota Vigo Extra Cab 2WD in Thailand

Rating: 4 out of 5 based on 556 ratings.


Mr graham Brock

Website Performance

excellent

Positive Experiences

excellent

Supplier service at Funchal delivery service by Rodavante

good. checked car after with fine tooth comb and magnifying glass

Quality of rental car provided

one month old

Overall Score

  Excellent Service

Hired a MBMN Toyota Aygo in Madeira

Rating: 5 out of 5 based on 556 ratings.


Mr OLEG Moroz

Positive Experiences

Fast replies, good prices, efficient process

Supplier service at Chiang Mai Downtown by Budget

Pleasant staff, timely service

Quality of rental car provided

Clean, modern, correct model

Overall Score

  Excellent Service

Hired a EDAR Honda City in Thailand

Rating: 5 out of 5 based on 556 ratings.


Mr Henk Wessel

Website Performance

No problems

Positive Experiences

Fast processing of booking

Supplier service at Pattaya Downtown by Budget

Excellent, very friendly and efficient.

Quality of rental car provided

Excellent. However the display of my radio was not always working properly.

Overall Score

  Excellent Service

Hired a PFAR Toyota Fortuner 4WD 5 Seater in Thailand

Rating: 5 out of 5 based on 556 ratings.


Mr Jan Daelemans

Website Performance

Excellent

Positive Experiences

Swift replies, many options (cars) to choose from, returning customer.

Supplier service at Bangkok Airport BKK Suvarnabhumi by Thai Rent a Car

Very pleasant and polite staff, dropped me off at departures after delivering the car.

Quality of rental car provided

New car in good condition.

Overall Score

  Excellent Service

Hired a Nissan March ECO Hybrid Car in Thailand

Rating: 5 out of 5 based on 556 ratings.


Mr Gary Mark

Positive Experiences

Fast replies.Smooth booking.

Supplier service at Bangkok City by Budget

Overall great service by Budget and great friendly staff.

Quality of rental car provided

Brand new car and well maintained.

Overall Score

  Excellent Service

Hired a CVAR Honda Freed in Thailand

Rating: 5 out of 5 based on 556 ratings.


Mr Martin Wenzel

Website Performance

good, looking a bit old, but very functional

Positive Experiences

good service, car was there someone waited to fetch us up

Supplier service at Bangkok Airport BKK Suvarnabhumi by Thai Rent a Car

friendly staff, english speaking during the day, at night language quite limited.

Quality of rental car provided

good quality car

Overall Score

  Excellent Service

Hired a Toyota Vigo Extra Cab 2WD in Thailand

Rating: 5 out of 5 based on 556 ratings.


Mr nicholas Buchanan

Website Performance

Easy to use

Positive Experiences

fast service, particularly as you responded at short notice over the weekend

Supplier service at Milan Airport Linate by Auto Europa

The team in the airport were helpful, polite and spoke sufficient English.

Quality of rental car provided

Fiat Brava - drove nicely and it was my choice to accept a scratched model with broken window handles, albeit it would have been better to have had the car I booked

Overall Score

  Above Average

Hired a EDMR Fiat Grande Punto in Italy

Rating: 4 out of 5 based on 556 ratings.


Mr françois Evans

Website Performance

excellent,very clear and user friendly

Positive Experiences

very good

Supplier service at Chiang Mai Airport by Budget

very fast pick up ,10 minutes and was driving out the airport

Quality of rental car provided

nearly new

Overall Score

  Excellent Service

Hired a MVMR Toyota Hiace 1 in Thailand

Rating: 5 out of 5 based on 556 ratings.


Mr Donald Bowler

Website Performance

Adequate, but was confusing at the time, but can't now remember why, but it is worth sticking with the website, we have used the service 3 times now, with delivery each time to the hotel

Positive Experiences

Fast Reply, good prices on Madeira

Supplier service at Funchal delivery service by Rodavante

Serena on time and helpful

Quality of rental car provided

very good, clean, a few scuffs on bodywork, but we had paid full CDW, so we weren't concerned about their location

Overall Score

  Excellent Service

Hired a EDMR Seat Ibiza in Madeira

Rating: 5 out of 5 based on 556 ratings.


Mr John West

Positive Experiences

Good price but a wait for the bus.

Supplier service at Malaga Airport by Automotive Cars

Staff were helpful and pleasant

Quality of rental car provided

Car was clean and what was requested

Overall Score

  Excellent Service

Hired a C Missan Note in Spain

Rating: 5 out of 5 based on 556 ratings.


Mr Dave Tyreman

Positive Experiences

Picked up car at Bangkok Airport, the car was in good condition adn clean. Paperwork sorted in 20 minutes and on my way. Excellent service and have booked again for my next holiday in December 2010. I would recommend this company.

Supplier service at Bangkok delivery service by Thai Rent a Car

Picked up car at Bangkok Airport, the car was in good condition adn clean. Paperwork sorted in 20 minutes and on my way. Excellent service and have booked again for my next holiday in December 2010. I would recommend this company.

Quality of rental car provided

Picked up car at Bangkok Airport, the car was in good condition adn clean. Paperwork sorted in 20 minutes and on my way. Excellent service and have booked again for my next holiday in December 2010. I would recommend this company.

Overall Score

  Excellent Service

Hired a Toyota Vigo Extra Cab 2WD in Thailand

Rating: 5 out of 5 based on 556 ratings.


Mr Jeremy Poyser

Website Performance

Website good. Easy to book. Confirmation method good. No Problems

Positive Experiences

Very Good

Supplier service at Faro Airport by Airauto Portugal

Pleasant staff. Quite a long queue to get car bearing in mind it was out of season. Return very good and quick.

Quality of rental car provided

Very good

Overall Score

  Above Average

Hired a Corsa/Punto/Polo in Portugal

Rating: 4 out of 5 based on 556 ratings.


Mr Richard Laird jr

Website Performance

Fantastic. Easy to use and understand.

Positive Experiences

Excellent. Would definitely use again and recommend to others

Supplier service at Rome Airport Fiumicino by Auto Europa

Excellent. Would definitely use again and recommend to others

Overall Score

  Excellent Service

Hired a CDMR Bravo/Golf/Megane/207 in Italy

Rating: 5 out of 5 based on 556 ratings.


Mr michael Dooley

Website Performance

very easy to use with confirmation straight away

Positive Experiences

good price and friendly service

Supplier service at Pattaya delivery service by Budget

very pleasant staff car dropped off to hotel on time in pattaya

Quality of rental car provided

very clean and late model car

Overall Score

  Excellent Service

Hired a PFAR Toyota Fortuner 4WD 5 Seater in Thailand

Rating: 5 out of 5 based on 556 ratings.


Mr George Formosa

Website Performance

I liked the website. It was easy to navigate and told me every thing I needed to know.

Positive Experiences

With the exception of the balance payment, the service was very good. The price was good, the contact was very good and quick and it seemed like the company knew their business.

Supplier service at Dalaman Airport International by 1st Car Dalaman Turkey

The Rep was waiting for us at the airport, holding a sign, both times and was very cheerful and pleased to see us.We had no problems dropping the car off ether.

Quality of rental car provided

On both occasions I got the car I asked for and, aside from a few very minor scratches, it seemed well serviced and clean.The first car was two to three years old and the second one was nearly one year old.

Overall Score

  Excellent Service

Hired a Fiat Albea in Turkey

Rating: 5 out of 5 based on 556 ratings.


Ms Barbra May

Supplier service at Paris International Airport Cdg Term 2 by National Citer

Staff were very helpful and spoke English.

Quality of rental car provided

Car was in good order. They gave us a bigger car than originally ordered (they called it an upgrade). No back wiper blades which proved problematic as it rained for several days. Citer were most apologetic when advised.

Overall Score

  Above Average

Hired a BD Polo/Fiesta/207 D/2007 Trendy D/Nemo Kombi/ in France

Rating: 4 out of 5 based on 556 ratings.


Mr Ronald Lee

Positive Experiences

very good

Supplier service at by Thai Rent a Car

Pleasant staff, timely service - but limited English!

Quality of rental car provided

Excellent

Overall Score

  Excellent Service

Hired a Toyota Vios/Honda City in Thailand

Rating: 5 out of 5 based on 556 ratings.


Mr Simon Gillett

Website Performance

good, 3rd time used and everytime things have gone well

Supplier service at Ubon Ratchathani Airport by Budget

3 times I have used them and its been fine every time

Quality of rental car provided

Cars fine, but had pickup once and was a little bit worn, but realibility has been fine

Overall Score

  Excellent Service

Hired a EDAR Honda City in Thailand

Rating: 5 out of 5 based on 556 ratings.


Mr Herman Van meel

Overall Score

  Average

Hired a EDAR Honda City in Thailand

Rating: 3 out of 5 based on 556 ratings.


Mr silvano Matteoni

Website Performance

Fast and easy to use and understand.

Positive Experiences

Good service and price, fast replie to request.

Supplier service at Phuket Airport by Thai Rent a Car

pleasent and very helpful staff and good treatment.

Quality of rental car provided

Nice and clean car. Very economic. was suposed to have covered rear but didn't wich was a disappointment.

Overall Score

  Above Average

Hired a Toyota Vigo Extra Cab 2WD in Thailand

Rating: 4 out of 5 based on 556 ratings.


Mr Vladimir Pavlinin

Website Performance

Mor languages. For example: russian.

Positive Experiences

Fast replies, good prices, efficient process

Supplier service at Barcelona Airport by SolMar

Pleasant staff, timely service

Overall Score

  Above Average

Hired a CDMR Ford Focus Tdci in Spain

Rating: 4 out of 5 based on 556 ratings.


Mr eduardo Gromaches

Website Performance

all went well on the website, maybe good for new customers, to show more clearly that they pay the reservation fee and then pay the rest of the rental at pick up,

Positive Experiences

all fine!!!

Supplier service at Tenerife North Airport by Goldcar Canaries

very kind

Quality of rental car provided

perfect

Overall Score

  Excellent Service

Hired a EBMR Panda/Ka in Canaries

Rating: 5 out of 5 based on 556 ratings.


Mr Jan Hotarek

Website Performance

Quick respond, fast browsing.

Positive Experiences

Good layout, very cheap prices.

Supplier service at Lisbon Downtown by Auto Jardim

Service is very good. Staff speak english, is friendly and helpful.

Quality of rental car provided

Car was Ford Fiesta 1.1, very clean. No problems.

Overall Score

  Excellent Service

Hired a EBMR Peugeot 107/Getz/Micra in Portugal

Rating: 5 out of 5 based on 556 ratings.


Mr Tzvetislav Mirtchev

Website Performance

Very good, user-friendly.

Positive Experiences

Fast replies and good efficiency. However, the new contact info of SolMar should have been given at the time of the booking.

Supplier service at Valencia Airport by SolMar

Very helpful staff and great customer service.

Quality of rental car provided

Comfortable, clean, new, great condition.

Overall Score

  Excellent Service

Hired a EDMR Ford Fusion in Spain

Rating: 5 out of 5 based on 556 ratings.


Mr IAN Walker

Positive Experiences

efficient process

Supplier service at Murcia Airport by SolMar

very good

Quality of rental car provided

upgraded from request

Overall Score

  Excellent Service

Hired a ECMR Ford Fiesta in Spain

Rating: 5 out of 5 based on 556 ratings.


Mr Werner Schroeder

Website Performance

fast and good overview

Positive Experiences

good prices and efficient service

Supplier service at Bangkok Airport BKK Suvarnabhumi by Thai Rent a Car

Pleasant staff

Quality of rental car provided

a lot of damaged areas of the car and unclean, whenn I give back the car it was more clean as before. The car was washed-out

Overall Score

  Average

Hired a Toyota Vigo Extra Cab 2WD in Thailand

Rating: 3 out of 5 based on 556 ratings.


Mr Benjamin Marks

Website Performance

its a decent website the speed is fine, just looks a little from the past :)

Positive Experiences

i have used you guy twice now and i am happy with the deal you have given me, i have another trio on the 21st of october and i will be using you again.

Supplier service at Bangkok Airport BKK Suvarnabhumi by Budget

the ladies at budget are very good abd great you with a smile and happy to get you on your way.

Quality of rental car provided

both times i have had the same car and its great, the last trip i had a car with just over 3000ks on it and the new car smell :)

Overall Score

  Excellent Service

Hired a EDAR Honda City in Thailand

Rating: 5 out of 5 based on 556 ratings.


Mr Kevin Winkles

Website Performance

very Good easy to use

Positive Experiences

Very Good

Supplier service at Faro Airport International by AutoRent Portugal

Pleasent and efficient

Overall Score

  Excellent Service

Hired a A Fiat Punto in Portugal

Rating: 5 out of 5 based on 556 ratings.


Mrs Lauma Paeglkalna

Website Performance

Was ok

Positive Experiences

Replies were rather fast, we cancelled infant seat with Fastcarhire, but it was still included in price! But thanks Victoria, they recalculated, as we didn't needed it!

Quality of rental car provided

new, good conditions, just some scrathes

Overall Score

  Above Average

Hired a Peugeot 5008 5+2 Auto in Spain

Rating: 4 out of 5 based on 556 ratings.


Mr Charles Coors

Website Performance

good...as normal...

Positive Experiences

I have a good experience

Supplier service at Bangkok Airport BKK Suvarnabhumi by Thai Rent a Car

The service is typical for Thailand...so its good

Quality of rental car provided

The car was OK....

Overall Score

  Excellent Service

Hired a Toyota Vigo Extra Cab 2WD in Thailand

Rating: 5 out of 5 based on 556 ratings.


Mr michael Pilch

Website Performance

good. Easy to use

Positive Experiences

Friendly, helpful at service point of contact at Tampere. Good price, with an upgrade offered at collection point

Supplier service at Tampere Airport by Budget Finland

As mentioned above, service at Tampere fast friendly and efficient

Quality of rental car provided

Model ordered not available but no charge upgrade accepted

Overall Score

  Above Average

Hired a Citreon C1 in Finland

Rating: 4 out of 5 based on 556 ratings.


Mr jeffrey Measor

Website Performance

very good, simple to use

Positive Experiences

excellent, quick replies, cheapest and best cars from the new airport

Supplier service at Bangkok Airport BKK Suvarnabhumi by Budget

the staff at the budget deak are polite, extremely helpful speak good english and nothing is a problem

Quality of rental car provided

excellent, the cars are always low mileage and spotless, the only time is was not the correct model was when they gave me a upgrade because they were busy

Overall Score

  Excellent Service

Hired a ECAR Honda Jazz in Thailand

Rating: 5 out of 5 based on 556 ratings.


Mr R Smalley

Website Performance

Web site is good but last time I became a little confused between obtaining a quote and then making a booking.

Positive Experiences

Fast car hire are keen on price, timely in response and confirmation and the people I will continue to use for car hire requirements

Supplier service at Funchal Airport by Rodavante

Rodavante is the only car hire firm I use on the island. They are fast, efficient, have a good range of vehicles and plenty of offices around the island should you need them. I have no hesitation in recommending them.

Quality of rental car provided

Car was good, few little scratches on bodywork but clean. Received correct car I ordered which was a Vauxhall Corsa Automatic which had 35K KM on the clock.

Overall Score

  Above Average

Hired a EDAR Opel Corsa Auto in Madeira

Rating: 4 out of 5 based on 556 ratings.


Mr GIANLUCA Bonelli

Positive Experiences

good prices, fast replies

Supplier service at Fuerteventura Airport by Hertz Canaries

Pleasant staff

Quality of rental car provided

correct model but quite old and not so clean

Overall Score

  Above Average

Hired a ECMR Yaris/Polo/Ibiza in Canaries

Rating: 4 out of 5 based on 556 ratings.


Mr Mark Walker

Website Performance

Good overall. No real problems

Positive Experiences

OK for price.

Supplier service at by Circular

Collection a bit chaotic. Return very smooth as they were obviously expecting us. Paperwork completed on our knees sitting on floor outside airport. The agent tried to charge me an additional 55 euros for one additional driver when your website (and the paperwork) clearly said one additional driver free.

Quality of rental car provided

Although it had only done a few miles, it appeared quite old fashioned. The driver's window stuck open and was extremely difficult to close. The car started making unusual noises just as we returned it to the airport. Overall, though, the vehicle was fine for what we needed it for.

Overall Score

  Above Average

Hired a Renault Clio Symbol in Turkey

Rating: 4 out of 5 based on 556 ratings.


Mr Stuart Payne

Website Performance

Great website

Positive Experiences

Smooth process and quick response to my question. Great quality car from Alamo. Will use Fast Car Hire again.

Supplier service at San Francisco Union Sq by Alamo

Great.

Overall Score

  Excellent Service

Hired a Chevrolet Cobalt 4dr in Usa

Rating: 5 out of 5 based on 556 ratings.


Mr pasquale Maletta

Website Performance

very good quite easy to follow

Positive Experiences

good prices efficient process

Supplier service at Lamezia Downtown by Maggiore

pleasant staff not much english spoken arrived 3 hrs early for car but was accomadated

Quality of rental car provided

modern and clean

Overall Score

  Above Average

Hired a Alfa 147 JTD in Italy

Rating: 4 out of 5 based on 556 ratings.


Mr Chris Downs

Website Performance

Fast website, though the login system is a little odd. Seems I can only log in by using the links in emails from FastCarHire? Probably just me...

Positive Experiences

I have to admit, I was a little bit apprehensive about using FCH at first, as I had seen some very negative reviews regarding the voucher system, and was worried about turning up at Fuerteventura airport with just a self-printed voucher to be told I had no booking or had to pay far more! However, I am very glad I went ahead, as everything went very well. I wouldn't have been able to have a 4x4 if it weren't for FastCarHire! Excellent service and I am sure I will be using FCH again soon.

Supplier service at Fuerteventura Airport by Cicar

Excellent. Multilingual staff, who are friendly and helpful. Had the keys to the car within 3 minutes of handing over my voucher and paying. I was able to add additional drivers in the second week at no extra cost, and it was done within a few minutes. Best car hire company I've ever used! Additionally, I did NOT have to return the car with a full tank of fuel. It was supplied with a quarter tank, which may be why, but other companies I have used always insist on a full tank, regardless of how it is when you pick it up. Very useful!

Quality of rental car provided

Modern, clean (it went back full of sand though...) and better than expected due to a free upgrade. I had booked a "Freelander class" vehicle but got a Chevrolet Captiva (much bigger!). More than adequate for FV's less travelled dirt tracks.

Overall Score

  Excellent Service

Hired a Freelander 4x4 3 Door in Canaries

Rating: 5 out of 5 based on 556 ratings.


Mr Ross Smith

Website Performance

Excellent - no problems

Positive Experiences

Well looked after - very efficient process both on arrival and departure

Supplier service at Koh Samui Airport by Thai Rent a Car

Great staff with good english

Quality of rental car provided

As requested. problem with battery uring hire was quickly resolved

Overall Score

  Excellent Service

Hired a Toyota Vios/Honda City in Thailand

Rating: 5 out of 5 based on 556 ratings.


Mr Jan De morree

Website Performance

Simple to use, good performing website

Positive Experiences

Good prices (for Thailand and earlier also for Marocco)

Supplier service at Bangkok Airport BKK Suvarnabhumi by Budget

Fast, professional and friendly

Quality of rental car provided

Almost new, almost better than expected.

Overall Score

  Excellent Service

Hired a FFAR Toyota Vigo Double Cab in Thailand

Rating: 5 out of 5 based on 556 ratings.


Mr Giuseppe Frangiamore

Supplier service at Trapani Airport by Maggiore

Car collection a fair trek from desk. Maggiore tried to sell excess cover even though i confirmed i had purchased excess insurance.

Quality of rental car provided

Fiat Bravo diesel supplied, happy with economy & performance. Car supplied very dirty inside & out

Overall Score

  Below Average

Hired a Alfa 147 in Sicily

Rating: 2 out of 5 based on 556 ratings.


Mr Jason Norman

Website Performance

Fastcarhire website is perfect easy to navigate,

Positive Experiences

Fast replies instant and good prices

Supplier service at Jersey Airport by Falles Avis Jersey

Perfect good freindly staff and nothing to much trouble.

Quality of rental car provided

Quality of our car was outstanding, clean ready to go

Overall Score

  Excellent Service

Hired a SVMR Ford Galaxy in Cislands

Rating: 5 out of 5 based on 556 ratings.


Mr THOMAS Mcmanus

Quality of rental car provided

Satisfactory

Overall Score

  Average

Hired a Chevrolet Matiz in Portugal

Rating: 3 out of 5 based on 556 ratings.


Mr David O'dowd

Website Performance

very easy to use, and enter additional extras required, for me it was car seats for children.

Positive Experiences

the price was excellent, the cheapest all over. when picking up the car the staff were very pleasent and friendly, and when leaving back i had the same friendly staff to deal with.

Supplier service at Malaga Airport by Auriga Crown

at the desk there were 3 to 4 staff, english very well spoken, all excess explained and offered additional cover if needed, offered free maps, excellent service by lovely pleasant staff, a wonderful start to the holiday.

Quality of rental car provided

the car out weighted our expections, it was larger than we expected, with 3 children they all had plenty of room and plenty of room for luggage.

Overall Score

  Excellent Service

Hired a P Peugeot Partner in Spain

Rating: 5 out of 5 based on 556 ratings.


Mr Paul Constantine

Website Performance

Excellent

Positive Experiences

Excellent

Supplier service at by Sixt

Excellent

Overall Score

  Excellent Service

Hired a EDMR Kia Picanto in Cyprus

Rating: 5 out of 5 based on 556 ratings.


Mr Mark Kadodwala

Positive Experiences

Good prices & efficient process

Supplier service at by Barbados

Car delivered on time & staff friendly

Quality of rental car provided

Clean & modern

Overall Score

  Excellent Service

Hired a ECAR Daihatsu Charade in Barbados

Rating: 5 out of 5 based on 556 ratings.


Mr Con Van kappel

Positive Experiences

excellent

Supplier service at Bangkok Airport BKK Suvarnabhumi by Thai Rent a Car

excellent

Quality of rental car provided

clean, in good shape, as ardered

Overall Score

  Excellent Service

Hired a Toyota Vigo Extra Cab 2WD in Thailand

Rating: 5 out of 5 based on 556 ratings.


Mr Peter Lindars

Positive Experiences

Prompt replies, efficient service

Supplier service at Avignon Caum Airport by National Citer

Vehicle upgraded as limited availability. Courteous staff.

Quality of rental car provided

Excellent, reasonably clean. Small dent on door not marked on pick up.

Overall Score

  Excellent Service

Hired a CS Audi A3/Merc A180 in France

Rating: 5 out of 5 based on 556 ratings.


Mr Ruairi Sinnott

Website Performance

Very straight forward and easy to navigate

Positive Experiences

Happy with pricing plan and application process was very efficient

Supplier service at Catania Airport by Maggiore

Very good however there was nobody to take us directly to our car we were given the keys and told to go to slot no.34 I would have prefered someone to show us the basic functions atleast rather than find them out myself through trial and error

Quality of rental car provided

Car was excellent to handle and perfect for Sicilian road conditions. It was spacious enough for 2 but probably not adequate for anymore than that

Overall Score

  Above Average

Hired a Fiat Panda in Sicily

Rating: 4 out of 5 based on 556 ratings.


Mr keith Chatfield

Website Performance

good site, i had no problems.

Positive Experiences

best car hire experiance ive had so far. cheapest price i could find though around £900 for two weeks is a lot of money

Supplier service at Alicante Airport by Auriga Crown

auriga crown was the first company i felt relaxed about hiring the car and not worrying about being charged an excess, the vehicle did have some marks but when i pointed this out he agreed and said dont worry about it theres marks everywhere.the whole feeling was very relaxed.

Quality of rental car provided

the vehicle had only done 25oookm it all worked fine though there was lots of scuff marks and a few minor dents. it was clean and presentable.i booked a Zafira was told i was getting a galaxy and ended up with a Touran.

Overall Score

  Excellent Service

Hired a L1 Opel Zafira in Spain

Rating: 5 out of 5 based on 556 ratings.


Mr Trevor Himpleman

Website Performance

Website fine, but would prefere not having to log onto it everytime contact is made.

Positive Experiences

Prices better than I could get with the car rental firm directly.

Supplier service at Chiang Rai delivery service by Thai Rent a Car

Vehicle delivered late due to mix up concerning drop-off point. Was not shown around the vehicle and employee could not answer queries I had about the vehicle, otherwise staff were pleasent. Would have had communication problems when vehicle picked up, but my wife was able to talk to the employee in their own language. Previous hire was okay, would use again if price is right.

Quality of rental car provided

Hired a mini bus, which had not been cleaned from previous rental or delivery. The mini bus had several marks on that were not recorded on the paperwork and although this did not become an issue when the vehilcle was returned, it was a constant worry that it could have been. The vehicle seemed quite old and was tired with close to 250,000 miles on the clock and the onboard entertainment system did not work; the delayed delivery and my itinery did not give me time to rectify the situation.

Overall Score

  Below Average

Hired a Toyota Hiace in Thailand

Rating: 2 out of 5 based on 556 ratings.


Mr Michael Hetherington

Website Performance

Quotation and booking - fast. Internal email system could be better and easier to use.

Positive Experiences

Fast replies to queries.

Supplier service at Sanford Airport by Alamo

Quick and easy

Quality of rental car provided

Booked a Chevy Equinox confirmed as a Saturn View - same car different badge. Got Dodge Nitro was ok and did the job. Was clean on outside but could have done with a little more cleaning - sweets down seats and dusty on dash. Additionally there was no washer fluid in jets and only discovered when need to use them!! Had done all the normal tests b4 leavin dept - checked gears, brakes and air conditioning, will be adding this to list next time.

Overall Score

  Average

Hired a Chevrolet Equinox in Usa

Rating: 3 out of 5 based on 556 ratings.


Mr barry Antrobus

Positive Experiences

efficient process

Supplier service at Alicante Airport by Auriga Crown

good service

Quality of rental car provided

clean modern car

Overall Score

  Excellent Service

Hired a D1 Ford Fusion in Spain

Rating: 5 out of 5 based on 556 ratings.


Mr Brian Greer

Website Performance

While I received confirmation that my request had been received at the time I seemed unsure that the booking had been actually confirmed and that my request had just been received. This was my first time using the service and know understand how it works. I had concerns that I could not pay for the vehicle in advance but I had no problem with the booking when I arrived at Rodez Airport

Positive Experiences

Good efficient service and quick replies and the value for money compared to the other car hire companies is excellent

Supplier service at Rodez Airport by National Citer

Excellent, I had to stay an extra 5 days and they accomodeted this with minimal effort to me, I cannot praise the satff of National Car Rodez enough

Quality of rental car provided

Excellent car, cleaned, fuelled and good condition.

Overall Score

  Excellent Service

Hired a B VW Polo/Ford fiesta in France

Rating: 5 out of 5 based on 556 ratings.


Mr Richard Deane

Website Performance

Very good

Positive Experiences

Excellent

Supplier service at Faro Airport by Auto Jardim

Very helpful

Quality of rental car provided

Best car in over 15 years!!!

Overall Score

  Excellent Service

Hired a EDMR Clio/Fiesta/Ibiza in Portugal

Rating: 5 out of 5 based on 556 ratings.


Ms Annmarie Mitchell

Website Performance

Very easy and quick

Supplier service at by National

Staff friendly and helpful

Quality of rental car provided

brilliant and we did lots of miles

Overall Score

  Excellent Service

Hired a Chevrolet Aveo in Canada

Rating: 5 out of 5 based on 556 ratings.


Mr chris Chambers

Website Performance

Fast & Straight forward

Overall Score

  Excellent Service

Hired a EDMR Seat Ibiza in Madeira

Rating: 5 out of 5 based on 556 ratings.


Mr BOGDAN Gajzler

Website Performance

ok ...but you shoud display all costs ....(+insurance cost ,nearly same as rent)

Supplier service at Trapani Airport by Maggiore

very ...very slow ...2,5hr before i get to the staff !!!!

Quality of rental car provided

incorrect make and model , but was ok, clean,(ex .tank was half empty,but was in contract)

Overall Score

  Average

Hired a Alfa 147 in Sicily

Rating: 3 out of 5 based on 556 ratings.


Mrs VERA Shanley

Website Performance

Just perfect

Positive Experiences

So simple just super

Supplier service at Rennes Airport by National Citer

The girl was excellent

Quality of rental car provided

The car we ordered was not available , so they gave us an upgrade.

Overall Score

  Excellent Service

Hired a AS Citroen C2 in France

Rating: 5 out of 5 based on 556 ratings.


Mr hans-joachim Rogalski

Positive Experiences

everything went well.

Overall Score

  Excellent Service

Hired a FFAR Toyota Vigo Double Cab in Thailand

Rating: 5 out of 5 based on 556 ratings.


Mr Desmond Mccoy

Website Performance

Some problems initially involving multiple bookings which were resolved. Apart from that no problems.

Positive Experiences

Competitive prices, flexible arrangements, quick replies to queries, booking process worked well.

Supplier service at Langkawi Jetty by Kasina

Kasina provided an excellent service, quality vehicle, very helpful person (Ani) at jetty for handover. Called at their office with a query about drop off point at the airport which was quickly and efficiently handled.

Quality of rental car provided

Car had approx 100,000km on the meter but was in very good condition, performed well and was perfect for our needs.

Overall Score

  Excellent Service

Hired a Perodua Myvi in Malaysia

Rating: 5 out of 5 based on 556 ratings.


Mrs Kathleen Mccoy

Website Performance

Very good - the only thing was I did think that the price included the tank of fuel but I had to pay for this when I collected the car.

Positive Experiences

Excellent

Supplier service at Orlando Airport International by Dollar

Staff were very pleasant and the service was very good. Overall, I would recommend Dollar - I have used other car hire companies and I think Dollar have been the best so far.

Quality of rental car provided

Perfect - the model was the one I ordered and it was spotless - lots of room

Overall Score

  Excellent Service

Hired a FDAR Dodge Charger in Usa

Rating: 5 out of 5 based on 556 ratings.


Mr Charles Smith

Website Performance

No issues

Positive Experiences

All very prompt and efficient. Happy with the prices.

Supplier service at Faro Airport International by Auriga Crown

One of the best experiences we've had. We would definitely use them again as they were very pleasant and efficient.

Quality of rental car provided

Brand new!

Overall Score

  Excellent Service

Hired a E Renault Megane in Portugal

Rating: 5 out of 5 based on 556 ratings.


Mr Gary Waldron

Supplier service at Bodrum Airport Imsik Dom by Medusacars Turkey

Staff arrived late ( poor considering the flight was delayed) Charged extra £10 cash for windscreen, tyres and wing mirror cover????

Quality of rental car provided

Car was untidy with Halfords typeseat covers, last persons rubbish in it. Very high mileage car pulled dangerously to the right when braking.

Overall Score

  Average

Hired a Albea/Clio in Turkey

Rating: 3 out of 5 based on 556 ratings.


Mr barry Franklin

Website Performance

No problems with website. I booked quite easily and was able to obtain my rental voucher without problems.

Positive Experiences

Process was good with a good comparatable prices.

Supplier service at Bodrum Airport Imsik Dom by Medusacars Turkey

Staff i have found pleasant,but they could be dealing with others,so you may be waiting around.

Quality of rental car provided

I travel to Turkey 3-4 times per year. The last two times the quality of the vehicles ( Medusa) have been poor.

Overall Score

  Average

Hired a Hyundai Starex in Turkey

Rating: 3 out of 5 based on 556 ratings.


Mrs Oonagh Clarke

Website Performance

Fine. Still awaiting refund for cancelled car.

Supplier service at Alicante Airport by Victoria Costa Blanca

Service fine as girl was English!!

Quality of rental car provided

Clean, bashed and dented, wheel trim missing, kids booster seat a rip off at 58 euros for 11 days, have to pay for full tank of fuel - didnt even use half - another rip off.

Overall Score

  Average

Hired a Opel Corsa/Seat Ibiza in Spain

Rating: 3 out of 5 based on 556 ratings.


Mr Yuen Nam lee

Positive Experiences

Reliable

Supplier service at Penang Airport by Kasina

Very good service.

Quality of rental car provided

Good but fuel consumption is on the high side.

Overall Score

  Excellent Service

Hired a Proton Exora in Malaysia

Rating: 5 out of 5 based on 556 ratings.


Mr Steve Burkin

Website Performance

Straightforward

Positive Experiences

Efficient

Supplier service at Funchal Airport by Rodavante

Overall pretty good, but see my review.

Quality of rental car provided

Average

Overall Score

  Above Average

Hired a MBMN Toyota Aygo in Madeira

Rating: 4 out of 5 based on 556 ratings.


Mr Steve Righton

Website Performance

Wesite was easy to use and quick to book car.

Positive Experiences

Good price for the car but personally don't like to hire with half a tank of diesel and the same for the return, would prefer a full tank.

Supplier service at by Budget Ireland

Very fast and extremely efficient. No hassle and the operator was very polite.

Quality of rental car provided

VW Passat very good to drive, clean, and comfortable for four adults and cases. Offered different cars to choose from.

Overall Score

  Excellent Service

Hired a SCMN Avensis/Vectra/Laguna in Ireland

Rating: 5 out of 5 based on 556 ratings.


Mr nigel Francis

Website Performance

website performance was ok.

Positive Experiences

The website provided all the information we needed to make our decision.

Supplier service at Porto Airport International by Iberent STD

We have used Iberent many times and have also recommended them to oue friends. However we will not be using them again. The person that we met at Porto to return the car was obviously in a bad mood. He was rude and unhelpful. The car was dirty but we have never had a problem in the past and have never been told to return the car perfectly clean. He made us hand over 10 euros to wash the car. Had we had more time before our flight I would have refused and discussed this further. On collecting the car the fuel was less than half and he told us to return it between one quarter and one half. This we did and again he complained saying it should be half full. Unfortunately this one person has completely spoiled the reputation of Iberent

Quality of rental car provided

Car was acceptable.

Overall Score

  Unsatisfied

Hired a Ford Focus Estate in Portugal

Rating: 1 out of 5 based on 556 ratings.


Mr david Hampton

Website Performance

very good

Positive Experiences

good replies

Supplier service at by Sixt

knowlegble staff friendly and helpful

Quality of rental car provided

good condition clean and well kept

Overall Score

  Excellent Service

Hired a SVAR Nissan Serena in Cyprus

Rating: 5 out of 5 based on 556 ratings.


Miss ETELVINA Tavares

Website Performance

well done, very positive

Supplier service at Lisbon Airport International by Iberent STD

excellent

Quality of rental car provided

very expensive petrol, better disel

Overall Score

  Above Average

Hired a Fiat Panda in Portugal

Rating: 4 out of 5 based on 556 ratings.


Mr philip Taylor

Positive Experiences

very good

Supplier service at Bangkok Airport BKK Suvarnabhumi by Budget

very good and helpfull

Quality of rental car provided

very good

Overall Score

  Above Average

Hired a CXMR Toyota Vigo Pickup in Thailand

Rating: 4 out of 5 based on 556 ratings.


Mr dens Farrell

Website Performance

none great web site will use again

Positive Experiences

10 out of ten

Supplier service at Biarritz Airport by National Citer

very pleasent

Quality of rental car provided

excellent

Overall Score

  Excellent Service

Hired a NS Citreon Grand Picasso Auto in France

Rating: 5 out of 5 based on 556 ratings.


Mrs Jo Cadman

Website Performance

Excellent, fast, easy to use

Positive Experiences

Fantastic prices compared to other sites - I spent quite some time looking at other sites

Supplier service at Bodrum Airport Imsik Dom by 1st Car

Helpful although a little time consuming when we just wanted to get out of there and into bed!

Quality of rental car provided

Clean, great size for the cost, massive boot - they didn't realise I needed a car seat, but once I pointed out the paperwork there were no arguements

Overall Score

  Excellent Service

Hired a Fiat Albea in Turkey

Rating: 5 out of 5 based on 556 ratings.


Mr David Binns

Website Performance

Excellent website easy to use.

Positive Experiences

Good prices, fast e mail replies

Supplier service at Bodrum Airport Imsik Dom by Medusacars Turkey

Medusacar rep very friendly, good english spoken. Easy to pay by credit card. He was 20 mins late arriving but think he had been given wrong info.

Quality of rental car provided

correct model.

Overall Score

  Above Average

Hired a Fait Palio/Skoda Fabia in Turkey

Rating: 4 out of 5 based on 556 ratings.


Miss COLLEEN Klaas

Positive Experiences

Good price and efficient process.

Supplier service at by 1st Car Rental STD

Fantastic

Overall Score

  Excellent Service

Hired a CDMR Corsa/Aveo/Polo/Fietsa/Yaris in Safrica

Rating: 5 out of 5 based on 556 ratings.


Mr John Sorensen

Website Performance

Eaysy to use

Positive Experiences

The process are working fine. The price can allways be lower :-)

Supplier service at Bangkok Airport BKK Suvarnabhumi by Budget

Good every thing ok

Quality of rental car provided

Clean and werry well

Overall Score

  Excellent Service

Hired a CXMR Toyota Vigo Pickup in Thailand

Rating: 5 out of 5 based on 556 ratings.


Mr John Mccormick

Website Performance

Excellent for selecting and confirming best deal. A little slower taking payment and providing voucher.

Positive Experiences

Excellent. Good to see competing quotes / services, and a very comprehensive package. Ideal for US, where the add-ons can easily cost more than the original hire!

Supplier service at Phoenix Airport Sky Harbor by Alamo

Excellent. Volcanic ash cloud delayed my flight, and Alamo staff were able and happy to put my booking back 2 days to accommodate my revised flights. (-once I spoke to the right person!)

Quality of rental car provided

Excellent, 6000 miles on clock, and had a choice of about 12 freshly valeted vehicles in variety of styles (hatch/sedan etc) and colours.

Overall Score

  Excellent Service

Hired a Pontiac G6 in Usa

Rating: 5 out of 5 based on 556 ratings.


Mr David Tyreman

Website Performance

good performance, clear and precise

Positive Experiences

Overall very pleasurable. The first time I have hired a car abroad and the experience was good, I would certainly recommend you to friends and family

Supplier service at Bangkok Airport BKK Suvarnabhumi by Thai Rent a Car

Excellent service, a bit of confusion at the start with time of arrival but overall, friendly and pleasant

Quality of rental car provided

Brand new model, with a couple of scrapes but nothing major.

Overall Score

  Excellent Service

Hired a Toyota Vigo Extra Cab 2WD in Thailand

Rating: 5 out of 5 based on 556 ratings.


Mr Stephen Day

Website Performance

Easy to follow and use.

Positive Experiences

Efficient response to queries or questions asked.

Supplier service at Bangkok Airport BKK Suvarnabhumi by Budget

Friendly staff good service, no problems.

Quality of rental car provided

Excellent condition.

Overall Score

  Excellent Service

Hired a FFAR Toyota Vigo Double Cab in Thailand

Rating: 5 out of 5 based on 556 ratings.


Mrs lorraine Opher

Positive Experiences

fast replies good links

Supplier service at Alicante Airport by Auriga Crown

effiecent and friendly

Quality of rental car provided

very good

Overall Score

  Excellent Service

Hired a D1 Ford Fusion in Spain

Rating: 5 out of 5 based on 556 ratings.


Miss Nienke Klerk

Website Performance

Good, would like more and instand/inteaction reaction on thet rental.

Positive Experiences

Good, with good prices

Supplier service at Orlando Airport International by Budget

Depend on who you get. Some are nice others are not. Are very slow or if you want take all the time for the reservation.

Quality of rental car provided

Very good, 2010 model

Overall Score

  Excellent Service

Hired a XFAR Expedition Long Wheelbase in Usa

Rating: 5 out of 5 based on 556 ratings.


Mr Keith Penn

Website Performance

Speedy and efficient.

Positive Experiences

Efficient with prompt replies.

Supplier service at Bodrum Airport Imsik Dom by Medusacars Turkey

Staff fantastic.

Quality of rental car provided

Car was ok but had a central locking fault causing some irritation but not worth complaining about.

Overall Score

  Excellent Service

Hired a Fait Palio/Skoda Fabia in Turkey

Rating: 5 out of 5 based on 556 ratings.


Mr NORMAN Hunter

Website Performance

Found the website user friendly, containing adequate information to allow booking to proceed without additional assistance.

Positive Experiences

Communications were good, process went very smoothly, we had to rearrange dates due to the volcanic ash crisis, however this was not a problem. Found the price good value for money.

Supplier service at Bodrum Airport Imsik Dom by Medusacars Turkey

Good service from Medusacars, pleasant staff, timely service. Picking up and dropping off went very smoothly with no delays. staff were very friendly and helpful especially when we had a minor incident with the car. Overall we found the service very good and value for money. I would certainly use this service again and would have no hesitation in recommending Medusacars.

Quality of rental car provided

The car was new and in very good condition, we were very impressed with the car (Skoda Roomster) it was just what we needed for our holiday.

Overall Score

  Excellent Service

Hired a Fait Palio/Skoda Fabia in Turkey

Rating: 5 out of 5 based on 556 ratings.


Mr Rory Fuoco

Website Performance

Website fast and easy to navigate. A slight confusion on payment methods.The Web says you can pay in full,when on the next page, it do not give this option,but with a fast responce on "messages" a full payment was done.With your own currency.

Positive Experiences

Fast responce in all area's

Supplier service at Bangkok delivery service by Thai Rent a Car

My last experience,the staff was very profesional with a very helpful atittude when delivered in Bangkok city to my hotel,also when collected at a different location in Bangkok.Very very good in deed.

Quality of rental car provided

As ordered,no problems.

Overall Score

  Excellent Service

Hired a Toyota Vios/Honda City in Thailand

Rating: 5 out of 5 based on 556 ratings.


Mr James Bramich

Website Performance

The booking process itself was very easy with all details of the vehicle, insurance, inclusions and exclusions readily available and also copied to me in an email. The only problem was with the payment page which advertised Amex as a PayPal payment method but this was unavailable. I emailed a query re Amex and this was answered promptly.

Positive Experiences

The overall experience was great - simple to book and the droppoff and pickup were on time and efficiently done.

Supplier service at Bangkok delivery service by Budget

Budget were excellent - the vehicle was delivered on time and the paperwork process was very efficient. With the pickup Budget called the day before to confirm the pickup time and pickup was on time. Drop off and pickup staff were pleasant.

Quality of rental car provided

Quality of the vehicle was very good. The only complaint as such is that it was black in colour which, given the fact that Bangkok was experiencing 38 to 40 degree celsius temperatures, meant that the interior of the vehicle became very hot when the vehicle was parked.

Overall Score

  Excellent Service

Hired a EDAR Honda City in Thailand

Rating: 5 out of 5 based on 556 ratings.


Mr Dylan Wyn

Overall Score

  Above Average

Hired a MBMN Toyota Aygo in Madeira

Rating: 4 out of 5 based on 556 ratings.


Mr anthony Hines

Website Performance

excellent

Positive Experiences

very good

Overall Score

  Excellent Service

Hired a FFAR Toyota Vigo Double Cab in Thailand

Rating: 5 out of 5 based on 556 ratings.


Mr Peter Brooke

Website Performance

Very easy to use - lots of choice - no hassle.

Positive Experiences

This is the second time I have used fastcarhire.co.uk and both times it has been unbelievebly easy and hassle free. Will definitely use again.

Supplier service at Bangkok delivery service by Thai Rent a Car

This time I chose Thai rentacar even though they were slightly more expensive - nice clean car and great service.

Quality of rental car provided

clean and well maintained.

Overall Score

  Excellent Service

Hired a Toyota Fortuner 4WD in Thailand

Rating: 5 out of 5 based on 556 ratings.


Mr Pedro Joseph

Website Performance

depends, sometime fast some time slow

Positive Experiences

sastisfy

Supplier service at Bangkok delivery service by Budget

pretty punctual, staffs are polite

Quality of rental car provided

good condition, clean.

Overall Score

  Excellent Service

Hired a CXMR Toyota Vigo Pickup in Thailand

Rating: 5 out of 5 based on 556 ratings.


Mr frank Mains

Website Performance

a really great website with good functionality.

Positive Experiences

excellent - prompt & responsive service

Supplier service at Surat Thani delivery service by Budget

Dropped and collected the car on time. Free delivery was excellent as was a free one way journey.

Quality of rental car provided

They gave us a bigger car which was really appreciated. Very new, clean inside.

Overall Score

  Excellent Service

Hired a EDAR Honda City in Thailand

Rating: 5 out of 5 based on 556 ratings.


Mr michael Jannetta

Website Performance

easy to use , fast and efficient

Positive Experiences

best prices on the net.

Supplier service at Bangkok Airport BKK Suvarnabhumi by Thai Rent a Car

I have used Thai rent a car on 6 occasions now, twice trough fast car(due to the price being somewhat cheaper)

Quality of rental car provided

I received a 2 week old pickup with only 4100km on the clock .It ran perfect and I covered over 200km in the 3 weeks I had the car.

Overall Score

  Excellent Service

Hired a Toyota Vigo Extra Cab 2WD in Thailand

Rating: 5 out of 5 based on 556 ratings.


Mr Liam Crowley

Positive Experiences

good prices, fast replies

Supplier service at Bangkok Airport BKK Suvarnabhumi by Budget

staff very pleasant and helpful

Quality of rental car provided

span new

Overall Score

  Excellent Service

Hired a FFAR Toyota Vigo Double Cab in Thailand

Rating: 5 out of 5 based on 556 ratings.


Mr Christopher Marsh

Website Performance

A little confusing to start with, but OK when I understood it

Positive Experiences

Always quick replies to any questions

Negative Experiences

Flying British Airways ! ! !

Supplier service at Pattaya delivery service by Thai Rent a Car

delivered to hotel on time and collected on time, no problems with high milage during rental

Quality of rental car provided

delivered as new and always the car I asked for.

Overall Score

  Above Average

Hired a Toyota Vigo Double Cab 4WD in Thailand

Rating: 4 out of 5 based on 556 ratings.


Mr steven Yorke

Positive Experiences

good prices

Supplier service at Koh Samui Airport by Thai Rent a Car

very pleasant and efficient

Quality of rental car provided

new, clean

Overall Score

  Excellent Service

Hired a Toyota Vigo Extra Cab 2WD in Thailand

Rating: 5 out of 5 based on 556 ratings.


Mr Alec Gordon

Website Performance

website good easy to use

Positive Experiences

Always had a good service, have used Fastcarhire on a few occasions now and always received fast quotes and confirmation of bookings

Negative Experiences

No negative experiences

Supplier service at Hua Hin Downtown by Budget

Staff excellent at Hua Hin always give a good service.

Quality of rental car provided

The age of the car can be a bit of a lottery but they are always clean and in good condition

Overall Score

  Excellent Service

Hired a EDAR Honda City in Thailand

Rating: 5 out of 5 based on 556 ratings.


Mr paul Shanley

Positive Experiences

very efficient

Supplier service at La Rochelle Airport by National Citer

Very efficient

Quality of rental car provided

very good

Overall Score

  Excellent Service

Hired a BD Citreon C3 Diesel in France

Rating: 5 out of 5 based on 556 ratings.


Mr Ka Wai leung

Website Performance

little bit slow, and encountered technical problem in registration.

Positive Experiences

efficient process, the booking could be completed by three days. faster than i expect

Supplier service at Koh Samui delivery service by Budget

Good and timely service. The staff explain the terms and conditons in detail.

Quality of rental car provided

Good, modern. But the interior was little bit dirty.

Overall Score

  Average

Hired a ECAR Honda Jazz in Thailand

Rating: 3 out of 5 based on 556 ratings.


Mr Henderikus Kuiper

Positive Experiences

Fast reply, fair prices

Negative Experiences

Not real, although got little confused that it seemed that I had made a booking straight away, whereas I remember I could make a 'reservation'in the past. Could be me, since had simultaneous bookings going on for car and plane.

Supplier service at Phuket Airport by Budget

OK, but bit hasty crew. Wanted to get me on the road in minutes. Not experienced this before on offices in Bangkok and Krabi

Quality of rental car provided

OK, although had the idea that is was older than the average age a rental fleet has usual. Had 80K km on the clock. Car was equiped with "carryboy", that did not lock on 1 side. Pointed at Budget representative, but was received with the typical Thai nonchalance, so no action taken. Fixed it myself when arrived in accomodation (just a lock that had to be refixed in place.

Overall Score

  Average

Hired a CXMR Toyota Vigo Pickup in Thailand

Rating: 3 out of 5 based on 556 ratings.


Mr Rudi Bernik

Positive Experiences

Fast reply, helpful staff

Supplier service at Bangkok City by Thai Rent a Car

More than just friendly staff, company delivered my car in part of Bangkok full of demonstrations without any problem or complaints

Quality of rental car provided

Spotlessly clean car, worked without any problem, interior better than I expected

Overall Score

  Excellent Service

Hired a Honda Jazz/Toyota Yaris in Thailand

Rating: 5 out of 5 based on 556 ratings.


Mr philip Taylor

Overall Score

  Above Average

Hired a EDAR Honda City in Thailand

Rating: 4 out of 5 based on 556 ratings.


Mr peter Foreman

Positive Experiences

good overall service at reasonable prices

Supplier service at Bangkok Airport BKK Suvarnabhumi by Thai Rent a Car

friendly staff

Quality of rental car provided

nearly new car and correct model recieved

Overall Score

  Above Average

Hired a Toyota Vios/Honda City in Thailand

Rating: 4 out of 5 based on 556 ratings.


Mr Yoshio Uesugi

Website Performance

fast but a little confusing

Positive Experiences

good systems and good price

Negative Experiences

do not know who I can contact to when i have questions.

Supplier service at Bangkok Airport BKK Suvarnabhumi by Budget

very fast and good service

Quality of rental car provided

quality is so so, but enough for me in Thai

Overall Score

  Excellent Service

Hired a EDAR Honda City in Thailand

Rating: 5 out of 5 based on 556 ratings.


Mrs Els Bellon

Website Performance

Fast website and fast replies when I asked my questions. I was sometimes confused on how to get to my account information if I didn't access the website through the links in my emails.

Positive Experiences

Everything. Correct emails, fast replies, great reminders and extremely easy! Value for the money!

Negative Experiences

The GPS didn't function the way I expected. Maybe due to my inexperience with GPS models. I got it to work but I don't think I would hire a GPS again.

Supplier service at Udon Thani Airport by Budget

Great English of all the staff! Really professional handing over of the car, checking the condition of the car and signing the papers. Communication went really well in UdonThani, but was a bit confusing in Chiang Mai ("I am at the airport, where are you?" after 2 phone calls to confirm the time that I would deliver the car).

Quality of rental car provided

Excellent condition. New car (less than 20000 km.), correct model, actually better than what I expected, modern and clean. A few scratches (barely visible) and a small dent, all pointed out by the staff in Udon and noted on the paperwork.

Overall Score

  Excellent Service

Hired a FFAR Toyota Vigo Double Cab in Thailand

Rating: 5 out of 5 based on 556 ratings.


Mr Duncan Ellis

Website Performance

Excellent

Positive Experiences

Collection and Return both fast and efficient.

Negative Experiences

Slow to respond to an extension in rental - had to call after two days of no reply to an email.

Supplier service at Bangkok Airport BKK Suvarnabhumi by Thai Rent a Car

Thailand Thai Rent at Bangkok Intl Airport Suvarnabhumi: Arrived about an hour earlier than planned, customs were good that day :) but the girl dealt with our phone call promtly and we were on our way within 45 mins. The car was excellent, also they have a no smoking policy, no nasty smells lingering in the A/C (even if it meant I had to stop every hour...for my passengers you understand :) ) Directions for the return were good, no problems, and again a very prompt handover. We had cleaned and washed the car, which was quite a surprise to them, but something wqe have always done after a rental. Overall, one of the best, if not the best, car rental company I have used in Thailand - have lived there now for 10 years and usually rent a car every other month.

Quality of rental car provided

Excellent

Overall Score

  Excellent Service

Hired a Chevrolet Optra Estate in Thailand

Rating: 5 out of 5 based on 556 ratings.


Mr Nelson Ng

Website Performance

Fast and direct with easy navigation between pages and email references for better updates

Positive Experiences

Efficient and responsive process, affordable and comparable prices

Supplier service at Bangkok delivery service by Budget

Staff is pleasant and carefully explaining details and pre-flaws of the car before hand over; able to highlight the car features and scratches and dent before hand over to reduce miscommunications

Quality of rental car provided

Clean and effective car; new range and fuel efficient and had a good air con servicing/ maintainable car which result in smoother and relax ride

Overall Score

  Excellent Service

Hired a ECAR Honda Jazz in Thailand

Rating: 5 out of 5 based on 556 ratings.


Mr DAVID Skeates

Positive Experiences

excellent service

Supplier service at Koh Samui delivery service by Thai Rent a Car

Very friendly staff who met us on time and were helpful on the return

Overall Score

  Excellent Service

Hired a Suzuki Caribian 4WD in Thailand

Rating: 5 out of 5 based on 556 ratings.


Mr PAUL Coglan

Website Performance

website was easy to use with a fast and helpful section for questions.

Positive Experiences

The whole experience was positive, simple and efficient.

Supplier service at Bangkok Airport BKK Suvarnabhumi by Budget

helpful and courteous

Quality of rental car provided

as requested well maintained and very clean

Overall Score

  Excellent Service

Hired a FFAR Toyota Vigo Double Cab in Thailand

Rating: 5 out of 5 based on 556 ratings.


Mr David Wightman

Website Performance

Excellent....simple, straigh forward and informative

Positive Experiences

Aside from the website, the car was as described. The hire company delivered and collected the car on time.

Supplier service at Pattaya delivery service by Thai Rent a Car

As above

Quality of rental car provided

Excellent

Overall Score

  Above Average

Hired a Toyota Fortuner 4WD in Thailand

Rating: 4 out of 5 based on 556 ratings.


Mr T Meadows

Website Performance

NO PROBLEMS

Positive Experiences

REASONABLE PRICES, EFFICIENT PROCESS

Supplier service at by Sixt

STAFF VERY FRIENDLY. very much regret their relatively new policy of requiring customers to leave an empty fuel tank. Impossible to achieve and, since tank is filled by them at VERY expensive prices, this represents extra and unneccesary profit to Company.

Quality of rental car provided

quite good but numerous scratches and small dents. Always a fear that you MAY be charged for them !!

Overall Score

  Above Average

Hired a MCMN Suzuki Alto in Cyprus

Rating: 4 out of 5 based on 556 ratings.